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Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Salesforce Administrator in Smithfield, RI! Position Overview The Salesforce Administrator will be responsible for helping enhance our Salesforce org by providing customer service, implementing best practices, and developing new solutions to unique business problems as well as providing premier technical support to select group of client-facing associates. This individual will work directly with our internal customers, business partners, cross company technologists and analysts to assist with Salesforce support, problem solving, and building processes to drive user adoption and increase productivity. In this role, we place a high value on serving our customers, who are client-facing associates and in direct support of accomplishing our business objectives. In addition to technical expertise, we expect a high attention to detail, outstanding customer service, and the ability to build a rapport with the customer. Associates are expected to be contributors to a positive workplace environment and demonstrate a strong commitment to teamwork and shared success. They are expected to own their professional development plan and acquire additional skills that ensure continued growth in and effective contribution to the organization. Responsibilities Contribute to the team by: <ul> <li>Helping to manage, prioritize, and escalate internal support requests </li><li>Resolving issues and supporting new or enhanced functionality requests brought by end-users </li><li>Performing User Acceptance Testing for both new and ongoing development projects </li><li>Participating in change management efforts to improve our Salesforce implementation </li><li>Contributing to keeping our Salesforce instance aligned with best practices </li><li>Experience supporting Microsoft Windows 10 &amp; Office O365 </li><li>Outstanding customer service and interpersonal skills </li><li>Excellent written and verbal communication skills </li><li>Experience supporting remote workers in a corporate environment </li></ul> Qualifications of Salesforce Administrator <ul> <li>Salesforce Administrator Certification </li><li>3+ year experience as a Salesforce Administrator </li><li>Bachelor’s Degree or equivalent related experience in business or technology </li><li>Ability to work with stakeholders to understand business needs, document requirements, and design logical, scalable solutions </li><li>Strong desire to learn and implement Salesforce best practices </li><li>Excellent organizational skills, time and project management </li></ul> The hourly pay rate range for this position is $50.00-86.33 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Fidelity TalentSource

Salesforce Administrator

<h4>Description</h4>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are looking for a Program Manager to join our team located in Smithfield, RI. The Team<ul><li>This position is part of a diverse organization of 1000+ engineers and technology professionals passionate about delivering the very best technical solutions for our Corporate Technology Group. In this role, we need someone who can collaborate with the 30+ engineering leaders to lead programs to improve the state of engineering across our community.</li></ul><ul><li>Engineering Program Manager</li><li>Do you have a passion for working with engineering leaders to drive programs that will result in continuous improvement of engineering delivery? If so, we have an outstanding opportunity for you to work with a versatile group of leaders to identify and lead engineering programs.</li><li>The Expertise You Have</li><li>Must have a degree in Computer Science, Engineering or Advanced Mathematics or equivalent education and work experience</li><li>Must have led programs by creating and owning the processes based on socialization and feedback that result in the improvements or insights desired as outcomes</li><li>Must have experience working with and presenting to multiple levels of leaders in dispersed geographies</li><li>Must have experience working with engineers and engineering leaders and a deep enough understanding of engineering concepts to be able to lead engineering programs on their behalf and in collaboration with them. Must be able to operate programs without having a lack of being technical as a caveat for being limited in scope.</li><li>Should have demonstrated skill in performing data analysis to produce executive-level communications on the status of engineering programs. As such, should have experience with data visualization concepts.</li><li>The Skills You Bring</li><li>You own the process and outcomes for engineering programs</li><li>You working well with various levels of leadership to understand the goals of various programs, collaborate on how to measure progress, and lead in the creation of solutions that work for most, if not all.</li><li>You can analyze data, draw insights, identify, and resolve potential issues or inconsistencies</li><li>You possess a solid attention to detail along with strong verbal and written communication skills that results in high quality, highly reliable information and messaging</li><li>You are a quick learner and open to learning and being coached on process re-engineering and communication</li></ul><h4>Company Overview</h4>At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation. The hourly pay rate range for this position is $71.00-100.00 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Program Manager

Data Engineer Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Data Engineer in Smithfield, RI. The Role The FIPBET FundsNetwork Data team is looking for a highly motivated Data Engineer responsible for designing, building, and maintaining the operational and analytical capability for FundsNetwork Product. The work involves solution design, data analysis, production rollout and production support activities using Python, AWS, Snowflake, and Oracle. The Expertise and Skills You Bring <ul> <li>Bachelor’s or Master’s Degree in a technology related field (e.g. Engineering, Computer Science, etc.) required with 5+ years of experience. </li><li>Advanced SQL/PLSQL knowledge. </li><li>2+ years of Python development. </li><li>Experience with Unix scripting and scheduling tools. </li><li>Good experience in working with AWS or similar Cloud Technologies. </li><li>Strong data modeling skills doing either Dimensional or Data Vault models. </li><li>Proven data analysis skills. </li><li>Experience working with snowflake database is a plus. </li><li>Hands-on experience on SQL query optimization and tuning to improve performance is desirable. </li><li>Hands-on experience with ETL tool like Informatica is a desirable </li><li>Working experience with some or all the following: AWS, Containerization, associated build, and deployment CI/CD pipelines. </li><li>Experience with DevOps, Continuous Integration and Continuous Delivery (Jenkins, Stash, Concourse, Artifactory). </li><li>Experience in Agile methodologies (Kanban and SCRUM) is a plus. </li><li>Proven track record to handle ambiguity and work in fast paced environment. </li><li>Good interpersonal skills to work with multiple teams in the organization. </li></ul> The Value You Deliver <ul> <li>Exploring new technology products and using them to help our business needs. </li><li>Working on teams to improve efficiency. </li><li>Delivering system automation by setting up continuous integration/continuous delivery pipelines. </li></ul> The hourly pay rate range for this position is $65 to $80 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Data Engineer

Senior UX Designer Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a UX Designer in Smithfield, Rhode Island! The Role Fidelity Investments is looking for a Senior User Experience Designer who is passionate about their craft and making investing approachable for all audiences. We are redefining the financial services industry by changing the way we work and putting the customer first. It’s a fast-paced environment where decisions are data-focused, collaborative, and iterative. The organization deeply values design. The Expertise and Skills You Bring <ul> <li>Experience <ul> <li>4-6+ years of UX or related experience is preferred </li><li>A degree in a related field such as interactive design, architecture, industrial design, graphic design, or human factors is preferred </li><li>Experience working on agile teams delivering value in digital products preferred </li><li>Experience running and/or using research to support evidence-focused design decisions preferred </li><li>A digital portfolio we can review online is required </li></ul> </li><li>Skills <ul> <li>An array of design skills, which might include visual, conversational, information architecture, prototyping, strategic design methods (such as design thinking), user research, or writing </li><li>Ability to design across all channels including web, native, and automated </li><li>Effective communication as a writer, presenter, and facilitator; equally at ease speaking with developer partners or executives </li><li>A foundation of development knowledge, both web and mobile </li><li>Familiarity with the value of design systems, understanding reuse and scale, and knowing when to contribute to make them better </li><li>Partnering with user research to understand the customer problems to tackle </li><li>Distilling qualitative and quantitative feedback to unearth recurring themes and promote data-driven design decisions </li><li>An unwavering curiosity to ask why </li><li>Design brings you happiness </li></ul> </li><li>Senior UX Designers typically: <ul> <li>Lead the design strategy and execution on their product team, with some guidance and coaching </li><li>Help define the design work and deliver business outcomes on the product team </li><li>Consult with the product owner to help inform product strategy </li><li>Contribute to the culture of the UXD group </li></ul> </li><li>The hourly pay rate range for this position is $70.00-85.00 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. </li></ul> The Team This role supports Personal Investing at Fidelity, a group that helps a wide array of customers with services like wealth management, retirement planning, brokerage services, workplace plan administration, college savings, and financial planning and engagement programs. This role also supports Fidelity’s User Experience Design team, a group that delivers simple and accessible digital experiences to its customers. COVID Work Policy (exclude if role is 100% remote) Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. You’ll be spending some of your time onsite depending on the nature and needs of your role.

UX Designer

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Principal Systems Analyst in Smithfield, RI or Westlake, TX! The Role The Fidelity Institutional Technology group is looking for an expert and highly motivated Principal Systems Analyst to be part of its diverse, globally distributed team of IT professionals responsible for the development and maintenance of Fidelity’s Institutional Client Platforms and Products. A successful candidate will be a key member of an agile delivery squad partnering with the Product Owner and Developers to: <ul> <li>Help drive current and future state application analysis </li><li>Help craft functional solutions to business needs </li><li>Identify system requirements and associated epics </li><li>Write user stories that include concise and clear system requirements that will be handed off to developers </li><li>Produce use case documents and system diagrams </li><li>Develop domain expertise </li></ul> The Expertise and Skills You Bring <ul> <li>Bachelor’s degree in technology-related subject area </li><li>8+ years systems analysis experience working with enterprise, customer facing web applications </li><li>Experience driving systems analysis and story refinement in an Agile/Scrum environment </li><li>Good understanding of various web application components and how they interact with each other (e.g. web pages, API’s, backend systems) </li><li>JIRA expert </li><li>Strong analytical, communication, and interpersonal skills </li><li>Deep experience using a wide range of analysis techniques and technologies to deliver high quality technical analysis </li><li>Experience providing deep technical analysis of customer facing internet applications developed using modern technologies such as Angular, Java/Javascript, CSS, HTML, Spring/Spring Boot, REST, and SOAP </li><li>Proven experience implementing data sourcing and mapping analysis for REST and SOAP services </li><li>Ability to analyze backend data sources by writing SQL queries </li><li>Ability to analyze application logs using Datadog, Splunk or similar for both testing and production support </li><li>Proven expertise identifying, defining and documenting clear and concise systems requirements, translating business needs into technical design solutions, identifying systems, interdependencies, and creating detailed design documents </li><li>Ability to detail end-to-end systems integrations via Process Flow diagrams and to communicate sophisticated technical concepts and designs related to cloud (AWS) and on-premise web products </li><li>Ability to translate analysis into JIRA/Agile stories that meet all acceptance criteria and can be handed off to developers for immediate execution </li><li>Able to work on own initiative, highly proactive, self-motivated, resourceful </li></ul> The Value You Deliver <ul> <li>Provide systems analysis support on an Agile team that includes multiple business and technology partners </li><li>Collaborate with other Agile teams to identify dependencies and define scope </li><li>Work with business and technology partners to define the scope of problems/issues and translate into system requirements </li><li>Develop user stories, acceptance criteria, and story maps </li><li>Participate in backlog refinement sessions. Translate sophisticated business needs into clear, actionable, requirements/user stories </li><li>Collaborate with Agile team members to research and evaluate alternative solutions </li></ul> The Team Fidelity Institutional provides products and services to banks, broker/dealers, registered investment advisors, family offices, and other financial intermediaries to meet their brokerage and banking needs. The FI technology platform is delivered to these external clients, primarily via web-based and mobile applications, application programming interfaces, transmission files, and collaborates with third-party applications. Some of these offerings include trading, account servicing and maintenance, account opening and money movement, reporting, analytics, and data delivery and presentation Please see the below pay rate range for the work locations in Rhode Island only: $55.00-89.76 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Principal Systems Analyst

Sr. Systems Analyst/ Product Owner Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Sr. Systems Analyst to work in Smithfield, RI, Boston, MA, or Jersey City, New Jersey The Role The Sr. Systems Analyst serves as the business knowledge lead and key advisor for the requirements process on complex projects within the business unit. Additionally, the BA/PM Consultant provides ongoing support for the development of technical solutions that meet business needs. Work may include Service Model documentation as well as analysis of financial data for trends, issues, etc. and the design and development of spreadsheets and databases that gather, store, and report analytical data to support a variety of delivery process and measurement initiatives. The Expertise and Skills You Bring <ul> <li>Responsible for all Business Analysis phases and may oversee all remaining phases of a project. </li><li>Provides leadership through the expert understanding of the project life cycle and business needs. </li><li>Ability to take business requirements and turn them into system requirements for development teams </li><li>Monitors and resolves or escalates project interdependencies, both internal and external to the business unit; provides insight and input on project plan management and monitors progress against plan. </li><li>Participates in and/or is responsible for the creation of all applicable Project Life Cycle </li><li>Establishes and implements project plans for Business Analysis activities across multiple large and moderately complex projects. </li><li>Works closely with project manager to determine project task estimates, deadlines, and deliverables, simultaneously working on several projects. </li><li>Technical knowledge of API creation, development, and testing </li><li>Knowledge of and ability to write SQL queries </li></ul> The Team The credit card team is a development squad that is responsible for delivering against the Family Card foundational project. This is a multi-year, complex effort working closely with one of our business partners to co-develop this new feature which will allow Fidelity to offer multi card numbers for a single household / account. By not having separate card numbers for each cardholder on the account, customers: •Cannot view spend by each cardholder •Experience disruption by receiving a new card number when another cardholder on the accounts needs card re-issuance •Are unable to have features such as spend limits by cardholder. Dynamic Working At Fidelity TalentSource, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we call “Dynamic Working.” Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change. Company Overview Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skillset and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. Information about Fidelity Investments At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Sr. Product Owner

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Systems Analyst to work in Fidelity's Workplace Investing business unit in Smithfield, R.I. <h3>The Role</h3> The Workplace Investing Data Engineering and Exchange AI Delivery Chapter team is looking for a Systems Analyst to join our team to help implement and enhance technical solutions for an intelligent unified answer platform product. This role is a dynamic agile engineering position where you will partner with your teammates on our development team and peer data scientists. This role will be partnering with our data scientists and business partners to design, develop and deploy full-stack AI search and process automation solutions. It is a great chance to work on an innovation-driven agile development team to help build, innovative and deploy high business value AI powered solutions to improve life for our operations associates. <h3>The Expertise and Skills You Bring</h3> <ul> <li>Bachelor’s Degree required, Finance, Computer Science, Management Information Systems, or related technology preferred. </li><li>Demonstratable professional experience as a Systems Analyst for software solutions </li><li>Brokerage experience required, and some familiarity in account management capabilities strongly preferred </li><li>Demonstrable experience researching, optimizing, developing, and authoring solution requirements, user stories, and specifications for moderate to complex software systems </li><li>Solid grasp and experience with Structured Query Language (SQL) and programming in general </li><li>Proficiency with SQL tools and querying relational databases </li><li>Proven experience working with REST, SOAP, JSON, Splunk and APIs </li><li>Experience with Agile development methodologies </li><li>Excellent analytical skills </li></ul> <h3>The Team</h3> The team is an agile squad in the Intelligent Automation AI Product Area in Workplace Services. The squad intends to use cloud technologies and deploy solutions using all current software engineering principles. It’s a great chance to work on an agile team to help build innovative and high business value AI powered solutions to improve tough manual operations activities.

Systems Analyst

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Senior Salesforce Developer to work at Fidelity Investments in Smithfield, RI! The Role Are you a customer obsessed professional looking for an opportunity to work across Sales and Service organizations to translate the vision of our business partners into solutions on the Salesforce CRM platform? Are you ready to make the leap to working in a new way that help teams develop great customer and associate experiences? If yes, come join Platform squad which is a critical part of the Salesforce CRM cohort within the Associate Digital Experience Product Area (Personal Investing) and tasked with building and maintaining secure and reliable CRM platform that foster innovation and enable partner teams in building capabilities that provides delightful experience to our clients and associates. The Expertise and Skills You Bring <ul> <li>Bachelor’s in computer science or related major with 5+ years of CRM development experience </li><li>Certified Salesforce Administrator and/or Certified Salesforce Developer </li><li>Demonstrated experience of full Software Development Life Cycle, DevOps, and Continuous Integration/Continuous Deployment. </li><li>Advanced skills using Continuous Integration/ Continuous Deployment (CI/CD) tools – Flosum, Jenkins, uDeploy </li><li>Experienced Release Manager, with proven ability to work with multiple teams in a high velocity release environment. </li><li>Experience with Salesforce APIs, Apex Triggers, Classes, Batch Apex, Callouts, SOQL, Workflow Rules, Process Builder, Flow Builder, Platform events, Permission Sets, Profiles, Dynamic Forms </li><li>Experience creating Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Web Component features. </li><li>Hands on experience with one or more observability tools (Splunk, Datadog) </li><li>Have a working knowledge of databases/replication, Oracle and Snowflake </li><li>Ability to navigate complex relationship databases and data warehouses </li><li>Experience in Big Data migration, with data profiling, data cleansing, data validation, and the ongoing data quality assurance processes </li><li>Automating script creation for mass updates/inserts </li><li>Coding/Scripting experience with SQL, SOQL, APEX, CSS, HTML, XML </li><li>Production support experience with financial systems a plus </li><li>Hands on experience with one or more observability tools (Splunk, Datadog) </li><li>Experience in using efficient methodologies (e.g. Agile) and driving development platforms </li><li>Proven experience in bridging the needs and pace across business and IT teams. </li><li>You own the outcome by taking personal accountability for delivering strong results. </li><li>Excellent facilitation, influencing and negotiation skills. </li><li>Excellent communication skills, both through written and verbal channels. </li></ul> The hourly pay rate range for this position is $60.00-90.00 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Senior Salesforce Developer

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Senior Salesforce Developer in Smithfield, RI! Job Description This role provides you with the opportunity to join a SAAS/cloud-first, innovative, fast-paced technology team within Fidelity Institutional Technology supporting FAMS, responsible for technical implementation and design of the client experience and servicing applications for institutional customers. Your focus will be to continuously develop and enhance client servicing functionalities in our CRM Salesforce platform, redefining servicing &amp; client experience. As a Senior Salesforce Developer, you will work as part of the development team creating and supporting new and existing FAMS technology products. The Team Fidelity Institutional’s FAMS business unit is a distribution/client service organization dedicated to the institutional marketplace. This is one of the largest organizations serving the U.S. institutional marketplace with more than $540 billion in assets under administration and over 750 institutional customers. We serve as a gateway to Fidelity’s broad and deep institutional investment management capabilities. You will be part of a tremendously hardworking and diverse team responsible for building and maintaining multiple environments. You will be part of a team that has a passion for technology tempered by a level-headed approach to problem solving, and experience with build and deployment software. This position requires excellent communication skills, ability to work across culturally diverse teams, providing release/production support on need basis. This is an exciting and challenging position for anyone who can think beyond the obvious. This role requires a strong engineering background and mindset in building and implementing technology solutions. The Skills/Expertise You Have <ul> <li>Overall 8+ years of experience in Software Engineering development and 3+ years of Salesforce experience.</li> <li>Expertise in understanding Salesforce.com, Communities, Sales Cloud, Service Cloud and other Salesforce product areas.</li> <li>Strong understanding of solutions on Salesforce platform, including Apex, Visual Force, Lightning components, LWC, Salesforce workflows/Flows.</li> <li>Knowledge of Integration patterns and engineering experience with real time with APIs and Batch to integrate data between systems.</li> <li>Develops applications for multiple projects supporting several divisional initiatives.</li> <li>Experience collaborating in a team environment to develop, deploy, and support key applications and features.</li> <li>Experience in delivering software in the Agile environment.</li> <li>Able to perform independent and complex technical for projects and initiatives.</li> <li>Excellent written and oral communication skills that allow you to create, document, review design, approaches, and solutions with architecture, technical leads, and developers.</li> <li>Strong analytical skills, enabling you to research, document, review existing systems and implement recommend designs for achieving requirements for self-contained projects within a larger program.</li> </ul> Desired/Good to have Skills <ul> <li>Working understanding of Provar QA automation</li> <li>Hands-on development in Python, Java, JavaScript SDKs, Web integrations, RESTful APIs.</li> <li>Experience with cloud platforms like AWS and EKS</li> <li>Experience with Java and webservices</li> <li>Familiarity with Front End technologies (HTML5, CSS3, jQuery, JSON, Ajax, Angular.js)</li> </ul> The Value You Deliver <ul> <li>Lead team and develop Salesforce modules to modernize and streamline Client experience and Client Servicing processes</li> <li>Collaborate with technology and business teams to deliver high-quality solutions for business problems</li> <li>Mentor and provide technical guidance to junior developers</li> </ul> The hourly pay rate range for this position is $60.00-96.12 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Scrum Master to work in Fidelity’s Workplace Investing (WI) business unit. Come join the Workplace Investing Scrum Master Chapter! As a Scrum Master you blend deep scrum expertise with a passion for mentoring and coaching, and constant improvement. As part of a highly collaborative squad you will advise, mentor, coach, and train on performance against agile values, practices, and processes to accelerate squad value delivery. In partnership with the squad leader, you will maintain a backlog, help to remove impediments, and facilitate agile ceremonies such as the daily stand up, sprint planning, backlog refinement and retrospectives. You will have responsibility for release management coordination and participate in scaling ceremonies and activities as you manage interdependencies across squads and product areas. You will examine and drive team performance through metrics and find opportunities for the squad to fully realize the benefits of working in an agile structure. You will support the squad by engaging with all team members and product area leadership to reinforce and embed an agile approach and principles into the day-to-day work. This role often requires coordinating the efforts of multiple systems teams to deliver a seamlessly integrated solution to our customers. <ul> <li>Working collaboratively with Workplace Investing product partners and chapter leaders to enable delivery of the squad's mission through well-executed sprints. </li><li>Accelerating overall squad performance, efficiency and value delivered by engaging within and across squads to find opportunities to improve agile maturity and metrics, and providing coaching, training, and resources. </li><li>Maintaining and updating squad performance metrics (e.g., burn-down charts) and artifacts to ensure accurate and clear feedback to the squad members and transparency to other partners. </li><li>Managing, coordinating coordination for, and participating in agile events (e.g., backlog prioritization, sprint planning, daily meetings, retrospectives and as appropriate, scrum of scrum masters) </li><li>Supporting adoption, and consistent use of enabling tools (e.g., Jira, Mural, MS Teams) </li><li>Organizing and presenting ideas and information logically and concisely to a variety of audiences, including both technical and non-technical individuals </li><li>Collaborating closely with the squad leader to plan and execute on the highest priority work as per the product roadmap. </li><li>Managing multiple, competing priorities simultaneously </li><li>Coaching and mentoring complex squads, regardless of size. </li><li>Participating in a community of practice and providing scrum knowledge to members of your product area and identifying opportunities for continuous improvement within the product area. </li></ul> The Expertise and Skills You Bring <ul> <li>You are a proven change agent capable of coaching agile practices to teams and individuals from across distinct functions, experiences, and geographies as they work through new and unfamiliar situations. </li><li>You are an effective facilitator and can brainstorm with the team to generate solutions that address challenges and roadblocks to accelerating value delivery. </li><li>You are intellectually curious and enthusiastic about learning new skills, and model a culture of continuous learning, mentoring, and coaching. </li></ul> The Team You will support one or more cross-functional WI Technology squads while aligned to the WI Scrum Master Chapter. Our mission as a Chapter is to coach, develop, and empower each other to lead development teams that embrace the Agile mindset while providing career guidance and mobility opportunities for Scrum Masters. We are establishing a learning culture that amplifies best practices, delivers consistent, predictable, and impactful results, celebrates diversity and inclusion, and creates a safe, fun, and respectful environment. As leaders who serve, we are building a trusted, collaborative relationship with our partners across Fidelity and embrace customer-focused methodologies that enable innovation and drive product delivery. Dynamic Working Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style. Your success and growth are important to us, so you will want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you. Company Overview At Fidelity, we are focused on making our financial expertise universally accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com.

17 Education / Training Jobs in Smithfield, RI, USA