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<br><h4>Description</h4><p>As a Senior Business Analyst, you will join a team of passionate Health &amp; Welfare professionals committed to crafting business requirements that are crucial to our ability to serve as a directed record keeper for our plan sponsors. You will serve as requirements expert and are responsible for providing all business analysis support in an Agile environment for client advised projects to ensure that the systems are functioning according to the detailed business requirements. Your interactions with the team will model Fidelity leadership principles to sustain an agile innovative culture and build a positive environment for your squad.</p><h4>The <strong>Expertise</strong> and Skills</h4><ul><li>Education </li><li>BS or BA Required </li><li>Experience: </li><li>5 – 7 years of Business Analysis experience required </li><li>At least 5 years of direct experience with Health &amp; Welfare Annual Enrollment </li><li>5 – 7 of experience in Health &amp; Welfare benefits outsourcing with exposure to flexible benefits, benefits outsourcing record keeping system configuration and implementation </li><li>The ability to critically analyze sophisticated business requirements/product issues </li><li>Demonstrable understanding of Fidelity’s end to end business process life cycle, data process flows, and plan level provisions is desired </li><li>Proficient understanding of core product mechanics, record keeping systems and regulatory environment </li><li>Critical thinking skills and initiative; ability to think across Agile Squads and product categories </li><li>Ability to function at a high level in an exciting Agile work environment </li><li>Deep technical skills and an ability to apply them in an analytical process </li><li>Strong organizational skills to define and meet deadlines within an Agile squad structure </li><li>Advanced skills in MS Word, MS Excel, and MS Access </li></ul><h4>The <strong>Value</strong> You Deliver</h4><ul><li>Partner with the Scrum Leader/Squad Leader to understand the goals and the work for each sprint </li><li>Define and analyze complex client requirement changes for Annual Enrollment and Ongoing Projects </li><li>Perform complex data analysis and reporting for effective client decisions </li><li>Proactively Identify problems with business requirements and recommend modifications to the functional solution which may impact the system design </li><li>Assist with defining test scenarios for Systems Acceptance Testing and support Business Acceptance testing activities </li><li>Perform root cause analysis when issues arise before and after code migrations </li><li>Assist with training, mentoring and coaching new associates. </li><li>Committed to Agile values, pillars, and priorities to fortify your Agile squad </li></ul><br>

Fidelity TalentSource

Business Analyst

<p>As a Senior Business Analyst, you will join a team of passionate Health &amp; Welfare professionals committed to crafting business requirements that are crucial to our ability to serve as a directed record keeper for our plan sponsors. You will serve as requirements expert and are responsible for providing all business analysis support in an Agile environment for client advised projects to ensure that the systems are functioning according to the detailed business requirements. Your interactions with the team will model Fidelity leadership principles to sustain an agile innovative culture and build a positive environment for your squad.</p> <h3>The <strong>Expertise</strong> and Skills</h3> <ul> <li>Education </li><li>BS or BA Required </li><li>Experience: </li><li>5 – 7 years of Business Analysis experience required </li><li>At least 5 years of direct experience with Health &amp; Welfare Annual Enrollment </li><li>5 – 7 of experience in Health &amp; Welfare benefits outsourcing with exposure to flexible benefits, benefits outsourcing record keeping system configuration and implementation </li><li>The ability to critically analyze sophisticated business requirements/product issues </li><li>Demonstrable understanding of Fidelity’s end to end business process life cycle, data process flows, and plan level provisions is desired </li><li>Proficient understanding of core product mechanics, record keeping systems and regulatory environment </li><li>Critical thinking skills and initiative; ability to think across Agile Squads and product categories </li><li>Ability to function at a high level in an exciting Agile work environment </li><li>Deep technical skills and an ability to apply them in an analytical process </li><li>Strong organizational skills to define and meet deadlines within an Agile squad structure </li><li>Advanced skills in MS Word, MS Excel, and MS Access </li></ul> <h3>The <strong>Value</strong> You Deliver</h3> <ul> <li>Partner with the Scrum Leader/Squad Leader to understand the goals and the work for each sprint </li><li>Define and analyze complex client requirement changes for Annual Enrollment and Ongoing Projects </li><li>Perform complex data analysis and reporting for effective client decisions </li><li>Proactively Identify problems with business requirements and recommend modifications to the functional solution which may impact the system design </li><li>Assist with defining test scenarios for Systems Acceptance Testing and support Business Acceptance testing activities </li><li>Perform root cause analysis when issues arise before and after code migrations </li><li>Assist with training, mentoring and coaching new associates. </li><li>Committed to Agile values, pillars, and priorities to fortify your Agile squad </li></ul>

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.<p>With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.</p><h2>What are the requirements for this job?</h2><ul><li><p>High school diploma or equivalent</p></li><li><p>Proven ability to provide an exceptional customer experience</p></li><li><p>Drive to set and achieve targeted goals</p></li><li><p>Prior sales experience, retail preferred</p></li><li><p>Demonstrated communication, consultative, interpersonal and organizational skills</p></li><li><p>The willingness to follow up with customers</p></li><li><p>Experience and desire to work with technology</p></li><li><p>Valid in-state driver’s license and an acceptable, safe driving record</p></li><li><p>Why should I come work for AutoNation?</p></li><li><p>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</p></li></ul><p>Sales, Auto, Automotive, Sales Person, Sales people, Car, Cars, Chevy, Ford, Dodge, GM, GMC, Jeep, Chrysler, CDJR, Honda, Toyota, Nissan, Subaru, VW, Volkswagen, Kia, Hyundai, Fiat, BMW, Mercedes, Lexus, Acura, Infiniti, Cadillac, Chevrolet, Lincoln, Lotus, Lucid Motors, Maserati, Mazda, MB, Mercedes Benz, Mercedes-Benz, MINI, Mitsubishi, Nissan, Polestar, Porsche, RAM, Rivian, Rolls Royce, Rolls-Royce, SAAB, Saturn, Scion, SMART, Subaru, Suzuki, Tesla, Volkswagen, Volkswagen, VW, Volvo, Daimler, Stellantis, Renault, Tata, Zhejiang Geely, ZGH, Lithia, Used cars, pre owned, pre-owned, Customer Service, phone sales, internet sales, fleet, manager, telemarketer, telemarketing, public relations, broker, finance, financial advisor, retail, truck, trucks, commercial, auto sales, automotive sales, job fair, public relations, salesperson, salesman, saleswoman, selling, car sales, automotive salesperson, car salesman, customer service, retail, account executive, account executive, personal trainer, sales, marketing, market, sell, video, retail, manager, store, college, customer, service, training, telephone, telesales, inside sales rep. trainee, commission, unlimited, opportunity, opportunities, selling, retailing, wholesale, auto, boat, recreational, automobile, vehicle, motorcycle, RV, education, support, furniture, furnishings, jewelry, women, men, mentor, mentoring, coach, coaching, appliance, appliances, TV, department store, supervisor, management, instructor, automobiles, cars, trucks, computer, internet, consultant, representative, salespeople, speaker, mobile homes, vendor, restaurant, bartender, waiter, waitress, cocktail, hosts, host, casino, dealer, hospitality, server, servers, hostess, marketing, promotions, brand ambassador, product specialist, ecommerce, commerce, CDK, eLeads</p><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

AutoNation

Sales Associate eCommerce/Retail - AutoNation USA Plano - 60 DAYS PAID TRAINING!!!

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The Sales Administrator is responsible for assisting the sales managers in tracking inventory, record keeping and reporting requirements. &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Assisting sales management with vehicle inventory control by tracking incoming and outgoing vehicles</li><li>Preparing accurate pricing stickers and warranty labels for all vehicles</li><li>Maintaining accurate record keeping of vehicle inventory, including new car information, wholesale purchase and sale information</li><li>Tracking individual and departmental Customer Satisfaction Index (CSI) and preparing required weekly and monthly reports</li><li>Providing information as required to the business office on vehicle sales</li><li>Answering all incoming calls promptly and professionally when necessary</li><li>Preparing all deal jackets for department with checklist</li><li>Completing duties as assigned by sales managers to help with inventory control and information flow within sales department and between other departments&nbsp;</li></ul><h2>&nbsp;<br>What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Excellent oral, written and interpersonal communication skills</li><li>Must be highly organized; have excellent follow-up skills; anticipate needs and demonstrate excellent judgment</li><li>Effective administrative skills, ability to manage own workload and handle multiple tasks</li><li>Computer literacy</li><li>Ability to operate various types of office equipment</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Sales Administrator - Chrysler Jeep Dodge RAM North Richland Hills

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The We’ll Buy Your Car (WBYC) In-Store Associate will be focused and specifically trained to acquire additional inventory for the dealership by actively prospecting outside of the AutoNation Customer Network.&nbsp; &nbsp;The WBYC Associate will utilize all available prospecting resources to identify and engage private parties looking to sell their vehicle.&nbsp; Resources include third party websites, 3rd party lead sources, service drive traffic and other means. This Associate will enjoy consistent interaction with customers throughout the day, both in person and over the phone. This role will primarily make cold contact with prospects who have their vehicle advertised for sale, both online and as walk-ins to the store.<h2>Job Responsibilities:</h2><ul><li>Review vehicle condition reports</li><li>Determine wholesale and retail prices</li><li>Inspect and accept vehicles arriving onsite</li><li>Create and execute reconditioning plan to prepare vehicle for sale</li><li>Using sound judgement, research, and excellent interpersonal skills to make offers on vehicles and close sales</li><li>Driving incremental business through a high-level of engagement with customers.</li><li>Turn prospective Vehicle Procurement Customers over to an “elite” sales team for a sales opportunity</li><li>Work with management to identify current inventory needs.</li></ul><h2>Qualifications:</h2><ul><li>High School diploma or equivalent.</li><li>Extremely self-motivated&nbsp;</li><li>Ability to set and achieve targeted goals.</li><li>Ability to drive an exceptional Customer experience.</li><li>Demonstrated communication, prospecting, and interpersonal skills.</li><li>Organization and follow-up skills.</li><li>Experience and desire to work with technology.</li><li>Valid In-State Driver's License and an acceptable, safe driving record</li></ul><h2>Physical Requirements:</h2><ul><li>Ability to sit and stand for prolonged periods of time.</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Vehicle Acquisition Specialist - AutoNation USA Denton

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The Tag &amp; Title Associate prepares legal transfer documents for the Department of Motor Vehicles, verifies and makes payoffs on vehicle trade-ins. &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Preparing tag and title documents</li><li>Submitting&nbsp;all legal transfer documents to the DMV</li><li>Issuing stock numbers and stock in used vehicles purchased</li><li>Preparing checks to purchase used vehicles</li><li>Inputting inventory control information for used cars</li><li>Preparing and maintaining trade-in vehicle jackets</li><li>Ensuring that name and address files are updated on an ongoing basis</li><li>Processing all wholesale deals and monitoring wholesale receivable</li><li>Verifying&nbsp;pay off trade-ins</li><li>Completing end of month accounting reports</li><li>Assisting in completion of annual review/audit</li><li>Keeping current with applicable laws</li></ul><h2>&nbsp;<br>What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Two years of experience in a dealership position (preferred)</li><li>Previous tag and title experience</li><li>Ability to read and comprehend instructions and information</li><li>Excellent communication skills</li><li>Must type a minimum of 50 wpm</li><li>Strong customer service skills</li></ul><p>tag, title, dmv, dealership, automotive, titling, administrative assistant, admin, assistant, cashier, receptionist, secretary, office, paperwork, bookkeeping, accounting, filing</p><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Automotive Tag & Title Clerk - AutoNation Chevrolet North Richland Hills

<br><h4>Description</h4><strong>The Purpose of your role</strong><br> You will serve as a Full Stack Software Engineer who will play a key role on a Scrum team and within Digital Platforms Technology. You will work closely with the Squad Lead, Scrum Master, Systems Analyst, Quality Assurance, Architects and other Developers, to craft, build, test, and deliver the features that make up Fidelity’s Digital experiences.<br><br><strong>The Skills you bring</strong><ul><li>Experience collaborating in a team environment to develop, deploy, and support key applications and features</li><li>A proven understanding of the Agile software development methodology</li><li>Extensive experience decomposing sophisticated business problems into creative, efficient, and scalable solutions</li><li>Proficiency with server-side/mid-tier languages, frameworks, libraries, and related technologies: Java EE, Apache Tomcat, Spring MVC/Spring Boot, Logback, SLF4j, Maven</li><li>Client-side language, library, and framework proficiency: Angular (latest versions), JavaScript/TypeScript, Node, NPM, HTML/CSS, RxJS</li><li>Appreciation for and alignment to standard methodologies regarding object-oriented design, coding standards, RESTful service consumption and integration, common design patterns, secure application development, and test coverage</li><li>DevOps concepts governing SCM, continuous integration, monitoring, and deployment processes</li><li>Enterprise application architecture patterns and orchestration frameworks such as Apache Camel</li><li>Client-side unit testing frameworks and test runners like Jasmine and Karma</li><li>Docker containerization and AWS cloud deployment and application management via the AWS console</li><li>AWS certification(s)</li><li>The W3C’s Web Content Accessibility Guidelines and their implementation</li></ul><br><strong>The Value you deliver</strong><ul><li>Extensive knowledge of internet based technologies, application architecture, as well as current and emerging technologies</li><li>Full grasp of the software development process including analysis, design, coding, system and user testing, problem resolution and planning</li><li>Use of formal methods (traditional structured or Agile/iterative) for delivering new or enhanced applications, identify and communicating systems development processes and developing work you're doing associated with the respective phases of the lifecycle</li><li>Ability to work with a variety of individuals and groups, both in person and virtually, in a constructive and collaborative manner</li><li>Strong analytical skills and ability to tackle issues and work through ambiguous situations by making timely decisions based on facts, knowledge, experience and judgment</li><li>Can communicate in various settings; one-on-one, small and large groups, with peers, and senior management</li><li>Skilled at influencing team members and external groups</li><li>Proactively navigates the organization in order to accomplish tasks</li><li>Willingness to work on multiple efforts simultaneously</li><li>Strong troubleshooting and problem-solving skills</li><li>Desire to be organized, highly responsive and committed to quality</li></ul><br><strong>How your work impacts the Organization</strong><br> Our goal within Digital Platforms is to build a user experience that delights our customers, anticipates their needs and matches services or solutions to support effective decision making. Responsible for delivering new products and services that will greatly improve the digital experience for our Workplace Solutions customers!<br><br><strong>Company Culture</strong><br> At Fidelity, you can find it all here. We reward ambitious, passionate individuals with a work environment that furthers diversity, partnership and collaboration as well as encourages innovative ideas and fresh thinking. We recognize the value that employees’ individual differences can give to the forward-thinking and strong future of our company.<br><br>

Full Stack Engineer

<strong>The Purpose of your role</strong><br> You will serve as a Full Stack Software Engineer who will play a key role on a Scrum team and within Digital Platforms Technology. You will work closely with the Squad Lead, Scrum Master, Systems Analyst, Quality Assurance, Architects and other Developers, to craft, build, test, and deliver the features that make up Fidelity’s Digital experiences.<br> <br> <strong>The Skills you bring</strong> <ul> <li>Experience collaborating in a team environment to develop, deploy, and support key applications and features</li> <li>A proven understanding of the Agile software development methodology</li> <li>Extensive experience decomposing sophisticated business problems into creative, efficient, and scalable solutions</li> <li>Proficiency with server-side/mid-tier languages, frameworks, libraries, and related technologies: Java EE, Apache Tomcat, Spring MVC/Spring Boot, Logback, SLF4j, Maven</li> <li>Client-side language, library, and framework proficiency: Angular (latest versions), JavaScript/TypeScript, Node, NPM, HTML/CSS, RxJS</li> <li>Appreciation for and alignment to standard methodologies regarding object-oriented design, coding standards, RESTful service consumption and integration, common design patterns, secure application development, and test coverage</li> <li>DevOps concepts governing SCM, continuous integration, monitoring, and deployment processes</li> <li>Enterprise application architecture patterns and orchestration frameworks such as Apache Camel</li> <li>Client-side unit testing frameworks and test runners like Jasmine and Karma</li> <li>Docker containerization and AWS cloud deployment and application management via the AWS console</li> <li>AWS certification(s)</li> <li>The W3C’s Web Content Accessibility Guidelines and their implementation</li> </ul> <br> <strong>The Value you deliver</strong> <ul> <li>Extensive knowledge of internet based technologies, application architecture, as well as current and emerging technologies</li> <li>Full grasp of the software development process including analysis, design, coding, system and user testing, problem resolution and planning</li> <li>Use of formal methods (traditional structured or Agile/iterative) for delivering new or enhanced applications, identify and communicating systems development processes and developing work you're doing associated with the respective phases of the lifecycle</li> <li>Ability to work with a variety of individuals and groups, both in person and virtually, in a constructive and collaborative manner</li> <li>Strong analytical skills and ability to tackle issues and work through ambiguous situations by making timely decisions based on facts, knowledge, experience and judgment</li> <li>Can communicate in various settings; one-on-one, small and large groups, with peers, and senior management</li> <li>Skilled at influencing team members and external groups</li> <li>Proactively navigates the organization in order to accomplish tasks</li> <li>Willingness to work on multiple efforts simultaneously</li> <li>Strong troubleshooting and problem-solving skills</li> <li>Desire to be organized, highly responsive and committed to quality</li> </ul> <br> <strong>How your work impacts the Organization</strong><br> Our goal within Digital Platforms is to build a user experience that delights our customers, anticipates their needs and matches services or solutions to support effective decision making. Responsible for delivering new products and services that will greatly improve the digital experience for our Workplace Solutions customers!<br> <br> <strong>Company Culture</strong><br> At Fidelity, you can find it all here. We reward ambitious, passionate individuals with a work environment that furthers diversity, partnership and collaboration as well as encourages innovative ideas and fresh thinking. We recognize the value that employees’ individual differences can give to the forward-thinking and strong future of our company.<br>

<br><h4>Description</h4>                4 Month Contract<br><br> Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Service Desk Specialist to work in Fidelity’s Enterprise Infrastructure Group!<br> The Service Desk Specialist role is to ensure hardware and software functionality for internal end users. As a Service Desk Specialist, you will provide hardware and software support for 60K+ users on a wide variety of technology platforms and applications. Because this is an internal Service Desk, we place a high value on serving our customer facing associates and those who are in direct support of carrying out our business objectives. In addition to one’s technical acumen, we expect a high attention to detail, outstanding customer service, and one’s ability to build a rapport to optimally elicit essential details from the user. <h4>Responsibilities:</h4><ul><li>Record, track, and detail all interactions in the appropriate ticketing tool, as well as identify and raise critical incidents to the next level if needed. </li><li>Diagnose and solve hardware and software issues </li><li>Research issues using available internally available resources </li><li>Approach each interaction with a “Customer Obsessed” mentality </li><li>Evaluate documented resolutions and analyze trends </li><li>Support various types of end users, from software engineers and financial associates, to top executives </li></ul><h4>Qualifications:</h4> (Required) <ul><li>High-level customer service and interpersonal skills </li><li>Strong written and verbal communication skills </li><li>Ability to quickly absorb and retain information </li><li>Strong documentation and organizational skills </li><li>Ability to work well on a team in a fast-paced environment </li><li>Ability to type a minimum of 40 wpm </li><li>Working knowledge of computers and networks </li><li>Excellent troubleshooting skills </li></ul> (Preferred) <ul><li>Associate degree, technical certification, or equivalent work experience is preferred </li><li>Previous experience in a Help Desk Support role is a plus </li><li>Experience supporting Microsoft Windows 7 &amp; 10 </li><li>Experience supporting Microsoft Office 2010 &amp; O365 </li><li>Experience supporting Apple MacOS and Apple mobile products </li><li>Experience with ServiceNow, or other ticketing systems is a plus </li><li>Knowledge of ACD telephony systems </li><li>Experience supporting remote workers in a corporate environment </li></ul><h4>Additional Considerations</h4><ul><li>The initial paid training will be conducted Monday – Friday. The start times of training will vary depending on the candidate’s location. Once training is complete, your shift be adjusted to align with the business need. </li><li>Equipment will be provided </li><li>We primarily operate during market hours, but evening, weekend, and overnight shifts may also be available </li></ul><h4>Company Overview</h4> Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry! We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skillset and developing your professional network, consider a role with Fidelity TalentSource.<br> For information about working at Fidelity TalentSource, visit FTSJobs.com. <h4><strong>Information about Fidelity Investments</strong></h4> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences.<br> Fidelity Investments and Fidelity TalentSource are equal opportunity employers.                                                            <br>

End User Technician

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The&nbsp;Master Diesel Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h1>What are the day-to-day responsibilities?</h1><ul><li><p>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</p></li><li><p>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</p></li><li><p>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</p></li><li><p>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</p></li><li><p>Documenting work performed on each vehicle on the repair order.</p></li><li><p>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</p></li><li><p>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</p></li><li><p>Providing an exceptional customer experience to drive loyalty</p></li></ul><h1>&nbsp;<br>How will I know if I am successful?</h1><p>The performance of a Master Technician is measured by achieving:</p><ul><li><p>Targeted production</p></li><li><p>Targeted sales</p></li><li><p>Targeted Customer Satisfaction Index</p></li></ul><h1>&nbsp;<br>What are the requirements for this job?</h1><ul><li><p>High School diploma or equivalent</p></li><li><p>2+ years experience as an automotive technician</p></li><li><p>Automotive technical training (varies based on store needs)</p></li><li><p>Attention to detail</p></li><li><p>Organization and follow-up skills</p></li><li><p>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</p></li></ul><h1>&nbsp;<br>What are the opportunities for career growth?</h1><p>Our Associates have many choices for career growth and development after success in a Service Technician role.&nbsp; Opportunities may include:</p><ul><li><p>Master-Certified Technician</p></li><li><p>Service Advisor</p></li><li><p>Service Management</p></li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

229 Full Time Jobs in Irving, TX, USA