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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.American Express’s Global Financial Crimes Surveillance Unit (GFCSU) and the US Investigations Unit (USIU), within Global Financial Crimes Compliance (GFCC), in partnership provide end-to-end support and oversight of global financial crimes investigations.&nbsp;The Testing and Support Analyst is responsible for the end-to-end suspicious activity reporting process, which entails monitoring for, investigating, and, when appropriate, reporting suspicious activity. In conjunction with GFCC partners, the GFCSU and USIU develop and implement automated transaction monitoring rules, reports, and other processes designed to identify activity potentially indicative of criminal behavior. The GFCSU and USIU then investigates the potentially suspicious financial activity, and, when appropriate, files suspicious activity reports (SARs) with the Financial Crimes Enforcement Network (FinCEN), part of the U.S. Department of the Treasury, and/or refers matters to EMEA compliance partners (Market Compliance Officers - MCOs) for review and reporting.In addition, the GFCSU and USIU manages risk associated with politically exposed persons and persons and entities on core sanctions and risk lists through regular screening, and manages risk associated with improper payments that could be indicative of bribery, corruption, or other illicit activity by reviewing internal American Express payments and expenditures. The GFCSU and USIU performs a critical role in ensuring that American Express complies with all applicable local and international laws and regulations, including the Bank Secrecy Act, the USA PATRIOT Act, and the Foreign Corrupt Practices Act, and provides law enforcement with key information for the investigation and prosecution of money laundering and terrorist financing, credit card fraud, identity theft, and other criminal activity.Job Responsibilities<ul><li>Develop and maintain adequate and up to date knowledge of the financial crime environment</li><li>Work closely with the other GFCC Partners and MCO leaders to manage change, including identifying potential improvements, building processes, and implementing solutions </li><li>Support GFCSU and USIU transaction monitoring rule optimization and testing</li><li>Support development of automated data pulls to cover GFCSU and USIU investigation needs</li><li>Support technology-centered projects that enable GFCSU and USIU to transition to new tools or systems</li><li>Assist with the creation of automation tools to improve investigator efficiency </li><li>Identify scenarios that could be impacted by new features or functionality</li><li>Perform functions related to User Acceptance Testing (UAT) of new features, functionality, or tools, including identification of test scenarios, documenting outcomes, and communicating with project working groups</li><li>Support the documentation and tracking of projects, as well as the drafting of responses to requests related to regulatory examinations, internal audit reviews, and independent compliance testing</li><li>Analyze large quantities of information, identify trends and opportunities, and articulate clear and concise solution recommendations to a variety of partners</li><li>Demonstrate a keen attention to detail in investigation, analysis, and writing</li><li>Support the investigative process by occasionally conducting time-sensitive, meticulous investigations, analyzing each instance of potential money laundering activity or suspicious financial activity across multiple jurisdictions and countries</li><li>Produce well-written reports detailing and analyzing potentially suspicious activity, and when appropriate, file SARs with FinCEN</li></ul>Minimum QualificationsIdeal candidates will have minimum of two years of experience in the Bank Secrecy Act (BSA)/Anti-Money Laundering (AML) compliance, law enforcement, investigations, audit, the legal field, or in the broader financial industry while demonstrating the ability to meet the following qualifications:<ul><li>Experience with testing processes, such as Transaction Monitoring Rule optimization, BTL/ATL testing, UAT, or GAITS testing</li><li>Proven ability to analyze large amounts of data to and identify critical information</li><li>Ability to support regulatory reviews and internal governance reviews</li><li>Ability to demonstrate strategic thinking, implement innovation and change, and champion new processes</li><li>Ability to handle sensitive information in a confidential and professional manner</li><li>Strives for excellence and willing to take on additional responsibilities to produce outstanding work</li><li>Maintains a positive attitude regardless of the circumstances</li><li>Experience with Microsoft Office, including Word, Excel, and PowerPoint</li><li>Effective communication and excellent writing skills</li><li>High level of professionalism, self-motivation, and sense of urgency</li><li>A strong candidate will also be able to manage multiple tasks simultaneously; be an enthusiastic self-starter; and deadline-driven team player</li></ul>Preferred <ul><li>Knowledge of AMEX AML investigative policies, processes, procedures, tools, and systems</li><li>Familiarization with AMEX Data Requirements related to the GFCSU and USIU </li><li>CAMS certified or equivalent preferred</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Analyst-Compliance; Testing & Support

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.This position enhances the company’s ability to mitigate risks by supporting detailed investigations into fraud and offenses targeting American Express products, services, and systems. The incumbent will support all aspects of Global Security initiatives relating to department and enterprise application development, enhancements, and technical support. Department point of contact for learning/training system, SharePoint, and Power Apps development. This role demands a strong technical foundation and a demonstrated aptitude for problem-solving in a technical environment.Role typically reports to: Director, Investigations Support &amp; AENB Security Management.Responsibilities: <ul><li>Manage, support, and develop databases, applications, and reporting related to Global Security’s initiatives to identify, monitor, and reduce fraud losses to Amex.</li><li>Maintain, develop, and work with technologies to ensure Amex Global Security applications are maintained for regular investigative responsibilities and are developed, and enhanced to meet the needs of the department.</li><li>Manage case management database, including system administrative support, training of staff, and ensure user guides and other instructions are kept current.</li><li>Manage and maintain supporting databases for reporting purposes including modifications to SQL, VBA, etc.</li><li>Submit system enhancements requests (Change Management Process – including enhancements, changes, errors, problems, etc.); prioritize and communicate the enhancement requests to the database ownership/technologies/support team.</li><li>Analyze reported system issues to determine root cause, work with Director and Dev/Support teams for escalation and manage solution to resolution.</li><li>Collaborate with counterparts outside of own workgroup to ensure that practices and policies are aligned and consistent.</li><li>Support investigations teams by gathering and analyzing data to uncover patterns, trends and evidence of inter-related events or crimes.</li><li>Responsible for the facilitation of Global Security e-learning training materials including content creation and updates to training modules.</li><li>Act as department learning admin for Learning Management System, including providing reporting to leadership upon request</li><li>Create and maintain SharePoint sites, including use of Microsoft PowerApps / Power Forms</li></ul>Qualifications:<ul><li>Previous job experience is required.</li><li>Candidates should have 3+ years combined experience in one or more of the following: investigations, data management, case management system design, application development lifecycle, SQL and/or scripting programming, and SharePoint design.</li><li>Bachelor’s or other 4-year degree may be required. Preferred fields of study include business, computer science, criminal justice, and social sciences.&nbsp;</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager - Security Investigative Services

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?American Express National Bank (AENB) is American Express’ U.S. banking operation serving consumer and small business customers with payments, financing, and savings products. AENB accounts for more than 60% of the overall company’s revenues and net income. AENB HQ drives the administration of programs and services provided by AENB, in partnership with the various businesses, functions and executive officers. The AENB COO Office also plays an enterprise role in driving greater consistency, effectiveness, and efficiency across the first line via its Strategic Planning, Control Management, Program Management, and Governance functions.&nbsp;The Sr. Manager, Enterprise Affiliate Management (EAM) Monitoring &amp; Reporting will be responsible for monitoring and reporting on affiliate performance and risk levels and creating and executing board and committee reporting for affiliates across the company.Responsibilities:<ul><li>Create and maintain ongoing execution of affiliate management board and committee reporting including a variety of reports such as risk and performance metric performance, gap management, program health dashboard, and the affiliate watchlist.&nbsp;&nbsp;Also responsible for the creation of the data collection and management strategy for these reports.</li><li>Create ad hoc board and committee presentations and various other types of ad hoc presentations for senior leaders, auditors, and regulators.</li><li>Work with the EAM Relationship and Contract Management team on the creation and execution of monthly, quarterly, and annual performance reports for affiliate agreement owners across the company.</li><li>Work with various reporting, affiliate management, and outsourcing governance teams across the company to create the processes to collect data/results and consolidate into company-wide affiliate reporting.&nbsp;&nbsp;Execute this monthly once created.</li><li>Define and execute affiliate risk assessment process.&nbsp;</li></ul>Minimum Qualifications:Ability to use large amounts of complex data to craft compelling and effective presentations and materials and break down complex ideas into understandable and actionable messages.<ul><li>Proven ability to proactivity identify areas of potential risk and implement processes to control and mitigate that risk.</li><li>Strong attention to detail and superior organizational and follow through skills.</li><li>Ability to effectively work with colleagues across the company including within various affiliate management and outsourcing government teams, 2nd&nbsp;and 3rd&nbsp;lines of defense, regulators, and senior leaders across the globe.</li><li>Proven ability to focus on innovation and process improvements.</li><li>Proven ability to drive teams toward high productivity and sustained performance.</li><li>Adapts well to and initiates change in the organization.</li><li>Strong written and oral communication skills; good presentation skills with the ability to influence business leaders and partners and understand and communicate linkages across initiatives and disciplines.</li><li>Ability to translate highly technical and complex information into easily understandable terms and define, analyze, interpret, and report meaningful results.</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager - Affiliate Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.American Express’s Global Financial Crimes Surveillance Unit (GFCSU), within Global Financial Crimes Compliance (GFCC), provides end-to-end support and oversight of global financial crimes investigations. In conjunction with GFCC partners, the GFCSU develops and implements automated transaction monitoring rules, reports, and other processes designed to identify activity potentially indicative of criminal behavior. The GFCSU also investigates potentially suspicious financial activity and, when appropriate, files suspicious activity reports (SARs) with the Financial Crimes Enforcement Network (FinCEN), which is part of the U.S. Department of the Treasury, and/or refers matters to internal compliance partners for review and reporting globally. In addition, the GFCSU manages risk associated with politically exposed persons and persons and entities on core sanctions and risk lists through regular screening, and also manages risk associated with improper payments that could be indicative of bribery, corruption, or other illicit activity by reviewing internal American Express payments and expenditures. The GFCSU performs a critical role in ensuring that American Express complies with all applicable laws and regulations, including the Bank Secrecy Act (BSA), the USA PATRIOT Act, and the Foreign Corrupt Practices Act, and provides law enforcement with key information for the investigation and prosecution of money laundering and terrorist financing, credit card fraud, identity theft, and other criminal activity.Overview:The successful candidate will work with various teams across American Express, including the Global Sanctions Group, Market Compliance Officers, line of business representatives, project teams, and technical teams, among others. Responsibilities may include, but are not limited to:<ul><li>Assist with management of projects to implement new screening and transaction monitoring processes and enhance/optimize existing processes, which includes helping to drive, track and document progress, escalating issues where appropriate</li><li>Conduct capacity assessments in connection with new product launches, updates to customer KYC, and changes to screening settings</li><li>Assist with the preparation of reports and presentation materials for leadership</li><li>Assist with drafting and updating investigative procedures, guidance memorandum, change management documentation, and process flows</li><li>Identify trends in quality and potential efficiencies, working closely with other Sanctions leaders to help improve investigative processes accordingly</li><li>Assist with drafting presentations and training materials</li><li>Assist with management of Program Risk Self-Assessment and audit requests</li><li>Assist with the Enhanced Due Diligence Issue Management Process</li></ul>Minimum Qualifications:<ul><li>Ability to manage competing priorities with varying deadlines</li><li>Outstanding communication skills, both written and verbal</li><li>Self-starter with proven problem-solving skills</li><li>Ability to collaborate and build relationships across multiple teams</li><li>Strong Microsoft Excel, PowerPoint, and Word skills required</li><li>Bachelor’s degree preferred</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Analyst-Compliance; Sanctions & EDD Projects and Processes

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.How will you make an impact in this role?The Global Risk &amp; Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.Compliance Risk Management Governance (CRMG) within GRC facilitates and monitors the implementation of effective compliance risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes. The objective of CRMG is to develop, oversee and strengthen the organization’s Compliance Risk Management framework to ensure that governance structures, policies, and procedures are robust, effective, and align with regulatory requirements and best practices.&nbsp;&nbsp;CRMG is looking for an Analyst who will be responsible for supporting the Compliance New Product Approval (NPA) Governance Program.&nbsp;&nbsp;The Analyst will be responsible for communicating with a wide range of stakeholders, including Compliance Officers, Control Management (CM), General Counsel’s Organization (GCO), and Enterprise Risk Management (ERM). This role will support the monitoring and oversight of the and Compliance Change Management Committee (CMCC) reporting. The ideal candidate will possess strong analytical skills and support the development and implementation of robust reporting and oversight mechanisms to manage new product risk and reporting.Key Responsibilities<ul><li>Assist with management of new product assessment process, including monitoring and oversight of New Product Compliance Risk Assessment (NPCRA) process in Archer.</li><li>Track and respond to requests for support received in Compliance NPA Governance team email account, escalating issues for leadership review as needed.</li><li>Manage Compliance NPA Governance Square site and maintain stakeholder directory.</li><li>Conduct weekly quality reviews for new product assessments and reach out to teams to request corrections as needed.</li><li>Support design and execution of communications strategy for impacted GCO, Compliance Officer, and Control Management stakeholders across all Business Units and markets.</li><li>Assist with creating reports and dashboards for committee reporting, highlighting analysis and trends for leadership review and discussion.</li><li>Complete testing of controls related to application access and UAT for planned system enhancements in accordance with Agile methodology.</li><li>Maintain documentation related to backlog of process and system enhancements, including supporting the creation of business requirements and prioritization of user stories.</li><li>Provide support for strategic initiatives and ad hoc projects, including responses to audit and regulator requests.</li></ul>Required Qualifications<ul><li>2+ Years experience in compliance, operational control, risk management, and/or product management</li><li>Experience with business need and requirements creation, documentation, and testing</li><li>Excellent communication skills, with the ability to engage, influence, and align diverse stakeholders.</li><li>Entrepreneurial mindset with a proactive approach to problem-solving and decision-making</li><li>Proven ability to distill complex issues into clear, simple messages for diverse audiences.</li><li>Highly organized and detail-oriented, with the ability to identify dependencies, resolve issues, and ensure timely project delivery.</li><li>Experience with data analytics and risk management practices</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively.</li></ul>Preferred Qualifications<ul><li>Bachelor’s degree in finance, law, business, or a related field. advanced degree or relevant certifications (e.g., CAMS, CRCM) are a plus.</li><li>Risk management and/or regulatory experience particularly involving new product governance.</li><li>Excellent project management, communication, and interpersonal skills</li><li>Strong written and verbal communication skills; ability to interact with all levels of management.</li><li>Effective time management and organizational skills</li><li>Strong skills with Microsoft Office products including Excel and PowerPoint</li><li>Ability to understand and adapt to rapidly changing priorities and to prioritize accordingly.</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Analyst-Compliance

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.How will you make an impact in this role?This position is a key member of the Complaint Oversight Program Office (COPO) within Global Risk &amp; Compliance. COPO is responsible for providing oversight of the American Express National Bank (AENB) and American Express (AXP) Enterprise-Wide Complaint Policies and associated programs.COPO conducts periodic complaint related reviews, maintains and refreshes the AENB and AXP complaint policies and the associated AENB complaint training module, and provides complaint subject matter expertise (SME) to first line and second line business units. The Complaint Oversight Program helps AENB and AXP identify unaddressed regulatory risk related to consumer laws and regulations.The Manager of the Complaint Oversight Program Office is responsible for assisting in executing the overall Complaint Oversight Program for AENB and AXP.The main responsibilities of the Manager, Complaint Oversight will be to: <ul><li>Manage collaborative relationships with first line, second line and third line business unit colleagues to ensure Program standards are met.</li><li>Execute Periodic Complaint Reviews, Complaint process related Periodic Reviews, ad hoc complaint reviews, and issue associated review reports.</li><li>Analyze complaint data received through various AMEX channels, identify potential consumer compliance risks, and escalate as appropriate. </li><li>&nbsp; &nbsp; &nbsp; Assist in the development of the Complaint Oversight Program annual plan. </li><li>Execute the annual refresh of the AENB and AXP policies and the updating of the AENB Tier 2 Complaint Management Training.</li><li>Assist with complaint related requests received from the Internal Audit Group and external regulators. </li></ul>Qualifications:<ul><li>Bachelor’s Degree is required. &nbsp;</li><li>4-5 years of demonstrated consumer financial services experience in a compliance, legal, audit or risk role is preferred. </li><li>4-5 years of consumer complaint experience is required.</li><li>Working knowledge of US consumer regulations is required.</li><li>Working knowledge of American Express products and services is required.</li><li>&nbsp; &nbsp; &nbsp; Knowledge of and fluency in navigating American Express servicing tools is preferred.</li><li>Ability to clearly communicate results of Periodic Reviews in a written format is required.</li><li>Ability to effectively influence colleagues at all levels is required.</li><li>Proficiency in Microsoft Tools is required.Advanced skills in Excel are preferred.</li><li>Top candidate is self-motivated; dependable; adaptable; detail-oriented; and able to manage multiple priorities, work within a team environment and independently drive results.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager-Compliance

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a&nbsp;Client Experience Associate to work in Salt Lake City, UT or Westlake, TX. Got personality? Like to talk? Have a desire to problem solve, help others? Then keep reading. Fidelity Charitable is looking for a top notch customer service professional to work on the Donor Services team. As a Client Experience Associate, you will be the primary point of contact for Non Profit Organizations affiliated with Fidelity Charitable. We are looking for ‘customer obsessed’ individuals that want to make a difference in helping our Non Profits with all their needs. Still interested? Read on.The Expertise We’re Looking For <ul><li>Bachelor’s degree preferred </li><li>Minimum 1-2 years of telephone customer service experience; preferably in a contact center environment </li></ul>The Purpose of Your Role Your role is to ensure each interaction creates a superior customer experience while responding to all requests. You will perform daily functions while ensuring you are maintaining department and individual goals, as well as call metrics and call quality. You will engage with non profits using conversational techniques to understand the scope of their request, gather relevant information and identify a solution, if necessary. It’s more than just taking a call and processing a transaction, it is helping reach goals. You get to be a part of that!The Skills You Bring<ul><li>Your proficient verbal and written communication skills required </li><li>Your very best problem- solving skills with excellent follow through </li><li>Your strong organizational skills, planning and time management </li><li>You are able to proficiently multi-task in a Windows based environment </li><li>You are proficient in MS products including Word/Excel. Applications used in this role include: FBSI, XTRAC, FDOT, Genesys Telephony, NICE, Salesforce, Zoom, MS Outlook, MS Teams, RepApp, and Xelerate. </li><li>Your flexibility for overtime as requested (especially December – Giving Season) Various shifts are available. Business hours are 8:30-6:30pmET, Monday-Friday </li></ul>The Value You Deliver<ul><li>Executing quality and timely work to meet the needs of Fidelity Charitable Donors, Advisors and Non -Profits </li><li>Via telephone, assist with various requests including password/PIN reset, navigating the web site, Giving Account transactions, providing updates to account or profile information. </li><li>Interact with other internal Charitable business units as needed </li><li>Employing good sound judgment in decision making or problem resolution </li><li>Deliver a great customer experience with each interaction </li></ul>How Your Work Impacts the Organization The Fidelity Charitable Gift Fund (“Fidelity Charitable”) is a public charity that sponsors the largest national donor-advised fund program. Since 1991, Fidelity Charitable has introduced tens of thousands of donors to the benefits — and increased charitable impact — of using a donor-advised fund to meet their philanthropic goals. Fidelity Charitable is governed by an independent Board of Trustees, which has hired Fidelity Investments as the service provider to the charity.Company Overview At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates.&nbsp;&nbsp; &nbsp;<h4>Company Overview</h4>&nbsp; Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at FTSJobs.com(opens in a new tab). We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity Investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com(opens in a new tab).Fidelity’s hybrid working model&nbsp;(opens in a new tab)blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Fidelity TalentSource

Client Experience Associate

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a&nbsp;NPO Outreach Specialist to&nbsp;work in Salt Lake City, UT or Westlake, TX. The Role&nbsp; The NPO Outreach Specialist is a member of the NPO Outreach team and is responsible for providing excellent service to our grant recommended nonprofit organizations. This position plays a meaningful role in helping our donors ensure their funds make an impact by supporting thousands of non-profit organizations to receive contributions quickly and securely. As a team member on our diverse and inclusive team, your main responsibilities will be researching and outreach to key charity contacts, validating non-profit information, and providing timely and accurate processing of enrollments into our Electronic Funds Transfer Program (EFT). Outreach may include cold-calling, emails, and support to targeted nonprofits.&nbsp;&nbsp; &nbsp; As a member of Fidelity Charitable’s Service Delivery team, the NPO Outreach Specialist will be part of a highly motivated, fast paced team, must have a strong understanding of service operations, and be able to manage priorities well. This role may be responsible for some tier 1 technical support for charities and tier 2 product level support for our plan administrators and donor population.&nbsp; &nbsp; The Expertise and Skills You Bring&nbsp;&nbsp; <ul><li>Bachelor's degree and 2 years of experience in customer service or service operations, or equivalent work experience&nbsp; </li></ul><ul><li>Strong and effective verbal and written communication skills&nbsp; </li></ul><ul><li>Demonstrates attention to detail, with good follow-through&nbsp; </li></ul><ul><li>Strong interpersonal, planning, multi-tasking, and time leadership skills&nbsp; </li></ul><ul><li>Demonstrates strong problem-solving skills&nbsp; </li></ul><ul><li>Ability to work under pressure and within tight deadlines&nbsp; </li></ul><ul><li>Demonstrates ability to identify and mitigate potential areas of risk&nbsp; </li></ul><ul><li>Technical proficiency&nbsp; </li></ul><ul><li>Ability to meet overtime commitments&nbsp; </li></ul><ul><li>Ability to understand and work in Fidelity systems such as XTRAC, RepApp, Genesys (not required)&nbsp; </li></ul><ul><li>Proficiency with Microsoft Office applications required&nbsp; </li></ul><ul><li>Work hours are M-F 8:30 a.m. – 5:00 p.m. CT, with extended hours as needed&nbsp; </li></ul> ?&nbsp; The Team&nbsp; The NPO Outreach Team works with nonprofits to ensure they quickly and securely receive grants through electronic funds transfers. The team works directly with nonprofits to help them enroll in the program and collaborates with other service delivery organizations to communicate with and support nonprofits. Our work is critical to moving the organization and our grantmaking to digital payment methods.&nbsp; Company Overview&nbsp; Fidelity Charitable (<a href="http://www.fidelitycharitable.org" target="_blank">www.fidelitycharitable.org</a>(opens in a new tab)), a donor-advised fund, is one of the largest public charities in America.&nbsp; Since 1991, Fidelity Charitable has helped donors support over 200,000 nonprofit organizations with more than $25 billion in grants.&nbsp; In 2021, our donors granted over $10B to charitable organizations. Our greatest asset as an organization is our people and our mission to?grow the American tradition of philanthropy?by providing programs that make charitable giving accessible, simple, and effective.&nbsp;<h4>Company Overview</h4>&nbsp; Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at FTSJobs.com(opens in a new tab). We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity Investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com(opens in a new tab).Fidelity’s hybrid working model&nbsp;(opens in a new tab)blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

NPO Outreach Specialist

Scrum Master The RoleAs a Scrum Master, you’ll be a part of highly collaborative, cross-functional Scrum teams within the Fidelity Brokerage division of Fidelity. You will advise and lead Squads on Agile values, practices, and processes&nbsp;to ensure they are fully functional, productive, and focused on Sprint goals.Everyone craves a way of working that empowers them to unleash their best work and inspire better futures for more people. Our way of working will enable you to deliver what matters most to our business, our clients, and our associates. By being wired for speed and innovation with support, coaching, and a regular dose of inspiration, your skill sets will be applied to our initiatives, providing you the opportunity to quickly make a difference in our customers’ lives!The Expertise and Skills You Bring <ul><li>Strong proficiency and experience with encouraging Agile behaviors, reinforcing practices, norms and routines, and supporting overall Squad performance and efficiency </li><li>Excellent understanding and previous application of Agile/Scrum Fundamentals – WHY and HOW </li><li>Proficient with Agile enabling tools like Jira/Jira Align </li><li>Ability to identify team improvement opportunities and look externally for best practices to support continuous improvement </li><li>Strong proficiency in facilitiating and coordinating logistics for Agile routines and practices, e.g., Backlog Refinement, Planning, Daily Scrum, and Retrospectives </li><li>Proficient in ensuring healthy backlogs are maintained and accurately balanced across team members </li><li>Proficient in producing and utilizing process metrics and artifacts to ensure understanding of how efficiently and effectively Squads are operating, and accurate and clear communications to Squads and their partners </li><li>Excellent experience partnering with other Scrum Masters and working across multiple Squads contributing to the same initiatives </li><li>Demonstrated experience working in a technology delivery environment </li><li>Bachelor’s degree/undergraduate degree/equivalent experience required </li><li>Scrum certification required (CSM or PSM) </li></ul>The TeamFidelity Brokerage Delivery Enablement is a team of Scrum Masters, Delivery Program Managers, and Agile Coaches who partner with leaders &amp; teams to inspect, adapt &amp; mature high-impact delivery of customer value, cultivate an empowered delivery culture with insights, coaching &amp; enablement, and champion continuous improvements that guide us toward business agility. &nbsp;We are focused on building a highly integrated organization, aimed at maximizing valuedelivery for Fidelity Brokerage.&nbsp; Our core capabilities include delivery insights, delivery planning &amp; alignment and delivery coaching.<h4>Company Overview</h4>&nbsp; Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at FTSJobs.com(opens in a new tab). We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity Investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com(opens in a new tab).Fidelity’s hybrid working model&nbsp;(opens in a new tab)blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Agile Scrum Master

<h4>Software Engineer in Test</h4> Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Test Solution Architect to work in Salt Lake City, UT! <h4>The Role</h4> Everything starts with our customers. At Fidelity, we are dedicated and heavily invested in ensuring the products we deliver are of the highest quality, stability, and experience so that nothing gets in the way of our customers and their financial dreams. We are looking for a highly motivated test solution architect who can support our Marketing Technology team in multiple ways such as defining and driving testing strategy across teams, automation testing, CI / CD build out, analysis, and monitoring tool sets. The outcome of this role will elevate the efficiency and speed at which Fidelity not only delivers stable products but delivers quality to our customers. <h4>The Expertise and Skills You Bring</h4><ul><li>Minimum Bachelor’s degree in Computer Science, Software Engineering, or related field </li><li>10+ years of experience with architecting automation test platforms and implementing development pipelines (CICD) </li><li>Multi-stack engineer with knowledge in a breadth of technologies and test automation frameworks and solutions (java and nodejs required) </li><li>Ability to work effectively across different technology stacks (Web, Mobile, API…) </li><li>Proven experience with development within the following: Java, JavaScript, Jenkins, uDeploy </li><li>Demonstrated experience with web based and API based automation tool sets such as: Cypress, Selenium, REST Assured, Playwright, and Karate </li><li>Cloud experience, Amazon Web Services (AWS) preferred </li><li>Ability to create solutions for multiple development teams which will increase velocity to production and increase stability in the product </li><li>Experience creating and standing up testing toolsets and platforms for multiple teams </li><li>Knowledgeable about different monitoring and observability options for pro-active incident resolution </li><li>Strong demonstrated experience in delivering software solutions in an Agile environment </li><li>Passionate about crafting the best end-to-end customer experience </li><li>Energetically pursue new technologies and their adoption </li><li>Leading the outcome by taking personal accountability for delivering strong results </li><li>Thrive in a fast paced, high demand environment </li><li>Enjoy experimental development solutions </li></ul><h4>The Team</h4> The Engineering Efficiency (EE) chapter resides in the Personal Investment (PI) business unit of Fidelity Investments. The chapter consists of over 260 multi-stacked engineers with a passion around customer experience and with the engineering tool set to seek challenges including: Automated testing, performance testing, chaos testing, application cloud migration and management, CI / CD implementation, security testing and application development. The chapter’s support spans across all of PI and provides domain specialists to squads who develop products with the highest customer quality, security, stability, and experience. This role will directly support the Marketing Technology product area within PI which spans 20+ teams. The supported applications include but are not limited to web-based applications, API based applications, and cloud-based solutions. <h4>COVID Work Policy</h4> Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. You’ll be spending some of your time onsite depending on the nature and needs of your role. <h4>Dynamic Working – Post Pandemic</h4> Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style. Your success and growth is important to us, so you’ll want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you.<h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

10 Full Time Jobs in Salt Lake City, UT, USA