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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?Launched in 2012, Amex Offers is a digital advertising platform that connects Merchants and brands with the tens of millions of American Express Card Members across the globe. The Amex Offers team develops strategic marketing partnerships that deliver unique differentiated value for Merchants and Advertisers to reach these high-spending Card Members in the digital channels where they engage with American Express, delivering deep insights and maximizing results. Through this complete marketing solution, we can help advertisers get laser-focused on who our mutual customers are, what they want, and how we can meet their needs.We are seeking a commercially minded Director of US Advertiser Analytics to lead the strategic analytics function supporting our merchant partnerships and the adoption/sales of Card-Linker Offer (CLO) / AMEX Offers solutions. In this highly visible and client-facing role, you will work together with Business Development, Customer Success and Product to develop compelling data-driven insights that unlock growth opportunities for merchants, optimize campaign performance, and shape our CLO value proposition.&nbsp;The successful candidate will be a bridge between data and dealmaking – influencing revenue outcomes by helping merchants/advertisers understand the measurable impact of their spend and how CLO programs can drive incremental growth and return on advertising spend.&nbsp;This role requires a strong focus on defining efficient growth opportunities, critical advertiser-specific nuances, an ability to lead advertiser prioritization and strategic account planning. Core to this is stakeholder management, clear communication, and data-drive perspectives.&nbsp;Ideal candidates will have analytics or consulting backgrounds, experience directly working with card networks or transaction data and familiarity with CLO platforms, affiliate marketing, or bank loyalty ecosystems. Leadership experience is highly desirable.Key Responsibilities<ul><li>Act as the analytics lead in strategic merchant / advertiser conversations, providing pre-sales insights, performance forecasts and ROI modelling.&nbsp;</li><li>Ability to spot under-leveraged audiences, valuable segments, untapped offering constructs and CLO specific trends that drive ROI</li><li>Understand advertiser’s KPI’s (Brand lift, ROI, conversion) and how to translate their goals into measurable campaign objectives using 1st, 2nd and 3rd party data. </li><li>Ability to partner with product, sales, and marketing teams to identify trends, generate hypotheses, and articulate how insights align with advertiser objectives and Amex Offers’ overall growth strategy.</li><li>Deliver post-campaign analysis and insights that quantify lift, incrementality and customer behavior change.</li><li>Partner closely with Business Development, Customer Success, Product and broader analytics teams to refine and evolve AmEx Offers &amp; Digital Media value proposition.</li><li>Deliver insights more broadly Influence go-to-market strategies by identifying vertical-specific trends and merchant priorities.</li><li>Proven leadership in managing analysts or cross-functional initiatives. Able to mentor others in both technical skills and the art of insight-driven storytelling. Lead and mentor a team of 4+ US-based managers and analysts.</li><li>Skilled in presenting insights to both technical and non-technical audiences, including senior leadership and external partners.</li><li>Experience designing and interpreting A/B tests and incrementality studies to understand offer impact and optimize future targeting.</li></ul>Preferred Qualifications<ul><li>8 – 12 years in analytics, consulting or data science roles, with some experience in client-facing, commercial context.</li><li>Bachelor's degree</li><li>Proven experience supporting revenue or sales teams; preferably in Ad Tech, Card-Linked Offers, Payments, or loyalty marketing</li><li>Expertise in SQL, Excel, and data visualization tools (e.g. Tableau, Power BI, Looker); Python is highly desired.</li><li>Deep understanding of marketing measurement</li><li>Strong commercial acumen with the ability to balance statistical rigor with business pragmatism.</li><li>Prior leadership experience.</li></ul>Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

American Express

Director - US Advertiser Analytics

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express National Bank is American Express’ U.S. banking operation serving consumer and small business customers with payments, financing, and savings products, accounting for more than 60% of the overall company’s revenues and net income. AENB HQ drives the administration of programs and services provided by AENB. It also plays an enterprise role in driving greater consistency, effectiveness and efficiency across the first line via the teams including Enterprise Control Management.The&nbsp;Enterprise Control Management team within AENB operates as a Center of Excellence to serve as a central support hub for all first-line control management teams throughout the enterprise and be a key connection point with the second-line Global Risk &amp; Compliance (GRC) teams.How will you make an impact in this role?Enterprise Control Management (ECM) within AENB operates as a Center of Excellence to serve as a central support hub for all first-line control management teams throughout the enterprise and be a key connection point with the second-line Global Risk &amp; Compliance (GRC) teams.This Director of Regulatory &amp; Audit Exam Management will be responsible for ECM’s engagement with, response to, and deliverables to regulators, internal audit and second line of defense inquiries and exams.Successful execution of these responsibilities will help to strengthen ECM’s risk and control environment. The Regulatory &amp; Audit Exam team will support ECM’s internal and external exams and audits, ensure timely closure of findings, with an auditor and regulator mindset.The team will be responsible for the efficiency and effectiveness of ECM’s exam management process.&nbsp;&nbsp;Responsibilities Include:<ul><li>Support coordination with ECM and across key stakeholders - of audits, second line testing, and regulatory examinations and ensure all requests are addressed in a timely manner with inputs from all related stakeholders.</li><li>Build and maintain strong relationships with key stakeholders and business partners.</li><li>Track resolution of requests and ensure that significant risks and issues are appropriate and escalated in a timely manner. </li><li>Develop and maintain processes to ensure consistent, accurate and efficient exam responses across the business unit.</li><li>Comply with enterprise policies with regard to audit, second line and regulator engagement.</li><li>Help prepare and present materials to AENB leadership and stakeholders regarding audit and regulatory work. </li><li>Challenge and advise action owners on risk management remediation efforts with a audit and regulatory perspective. </li><li>Act as resource and advisor for 1LOD teams on cross business units exams, where appropriate.&nbsp; </li></ul>Minimum Qualifications:<ul><li>6+ years in a financial risk management function (e.g., audit, compliance, operations, credit).</li><li>Understanding of operational risk management frameworks and requirements.</li><li>Exceptional project management skills, including the ability to clearly advise on progress, roadblocks, and successfully drive project progress, with a track record of developing end-to-end risk management processes.</li></ul>Preferred Qualifications:<ul><li>Significant experience as an internal or external auditor or regulatory examiner. </li><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous.</li><li>Outstanding analytical, problem-solving, written, and oral communication skills with a strong attention to detail.</li><li>Highly motivated self-starter with exceptional business writing skills.</li><li>Strong communicator who can effectively influence, multitask, and prioritize as business needs evolve with a high degree of comfort.</li><li>Ability to build strong relationships with all band levels and work effectively in a collaborative, multi-cultural, team environment.</li><li>Ability to prioritize multiple work streams under time constraints, respond quickly, manage deadlines, and manage changing priorities in a dynamic and very demanding environment while leading with limited direct authority.</li><li>Anticipate needs and act proactively.</li><li>Impeccable integrity with the ability to handle sensitive information and maintain confidentiality.</li><li>Experience supporting risk exam management processes preferred.</li><li>High degree of familiarity with Sharepoint, Powerpoint, Word and Excel.</li></ul>ORMCMSalary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Director - Enterprise Control Management, Regulatory & Audit Exam Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp; Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp; American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp; And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp; Find your place in technology of #TeamAmex.&nbsp;This Director, Chief of Staff role, also known as a Director Assistant, directly supports the Senior Vice President of Production Management &amp; Engineering (PM&amp;E). The Director Assistant is responsible for a broad range of activities including strategic, analytic and communications initiatives to help ensure the objectives of the portfolio are met. The incumbent will work closely and collaborating with all members of the team. They will possess outstanding thought leadership, strategic thinking, communication, and organizational skills, and will have a proven record of excellence operating independently and within a high performing team environment. This individual will also serve as a thought partner in determining direction for the organization and business partners, in collaboration with its leadership team.&nbsp;Key responsibilities include:<ul><li>Running the office of the Senior Vice President of PM&amp;E and acting as a central point of contact for urgent business issues, initiatives managed by the executive office and addressing informational requests.</li><li>Creating impactful and comprehensive communications/presentations for key business reviews with senior management.</li><li>Providing strategic support on a range of complex issues and projects.</li><li>Driving forward distinct elements of key projects on behalf of the SVP.</li><li>Leading goal setting and measurement process for the team.</li><li>Managing business planning and operational processes driven through the SVP’s office (e.g. leadership team meetings, workforce management, performance management process).</li><li>Supporting adhoc special projects.</li><li>Leading employee HR processes for activities including employee engagement, talent assessments and the PMP process and liaison with HR partners.</li><li>Coordinating and facilitating, where required, leadership meetings (direct report meetings, face to face leadership meetings).</li><li>Coordinating office administration and ensuring the seamless delivery of Technology and American Express’s informational requests.</li><li>Seeking out and implementing best practices and industry trends which can be leveraged to increase organizational efficiency and quality.</li><li>Actively seeking formal and informal feedback from employees to ensure maximum employee engagement and improvement towards leadership effectiveness.</li><li>Having awareness of the overall departmental budgeting and forecasting process.</li><li>Creating strong working relationships across the group as well as business partner groups to maximize information sharing, problem solving and idea generation for key business issues.&nbsp;</li><li>The successful candidate is a strong strategic thinker who possesses the confidence and composure required to effectively communicate across a diverse set of constituents.</li></ul>Qualifications:<ul><li>The role is a multi-faceted one and requires analytical, strategy, and consultative skills.</li><li>Extensive experience in project management and change management including ability to multi-task and handle shifting priorities with time-sensitive deadlines in a complex, fast-paced environment.</li><li>Exceptional qualitative and quantitative problem-solving skills (issue identification, problem structuring, analysis, development of recommendations).</li><li>Exemplary positive attitude &amp; interpersonal skills with a consistent record in successfully building, maintaining, and leveraging relationships with senior management at all levels within the organization.</li><li>Be a highly motivated self-starter who can drive results and get things done in a self-directed manner, with excellent organizational skills and careful attention to detail.</li><li>Have exemplary written and verbal communication skills, including strong Microsoft office skills including PowerPoint and Excel.</li><li>Strong executive presence and proven ability to exercise the utmost discretion when handling confidential matters.</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Director - Assistant: Production Management & Engineering

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology of #TeamAmex.The Business Line of Credit Engineering Organization is a part of Global Commercial Services Technology. Your organization will ensure a connected technology strategy to unleash the power of small business customer focused products and data-oriented solutions in support of the Global Commercial Services (GCS) Strategic Priorities. Your engineering team partners closely with the business and product stakeholders to deliver outstanding experiences in the Business Line of Credit and Business Blueprint Ecosystem.The RoleThis Engineering Director reports directly to Weston Wiatt, VP Engineering, Small Business Platforms and can be based in Atlanta, Phoenix, or New York City. Periodic travel to Phoenix, Atlanta, New York City, and other key offices is required throughout the year, up to 15% of the time.In partnership with key Technology teams and Product colleagues, the Engineering Director is responsible for the delivery of all features and functionality on the Business Line of Credit products.Key Responsibilities<ul><li>Work closely with product development and strategy stakeholders to understand the product and customer needs; and enable the product and customer vision for the company</li></ul><ul><li>Collaborate with a wide variety of partners within business and technology teams to inspire change required to execute product roadmaps</li></ul><ul><li>Work with a team of talented, hardworking engineers to build and deliver the product roadmap</li></ul><ul><li>Responsible for the people management of co-located and remote engineers</li></ul><ul><li>Cultivate an environment of continuous engineering improvement through mentoring, feedback, and metrics</li></ul><ul><li>Recruit best in class and diverse engineering talent from the industry at large</li></ul><ul><li>Coach, guide and promote the creation of high quality, clearly documented, and compliant deliverables across engineering teams.</li></ul>Qualifications<ul><li>Experience in software industry building customer facing products. Ideally this experience is in the Fintech space.</li></ul><ul><li>Experience managing software engineering teams designing and building software products in a fast-paced, complex and dynamic software development environment</li></ul><ul><li>Extensive hands-on experience building and managing the development of complex, large scale applications and products that require a deep understanding of application logic and dependencies</li></ul><ul><li>Experience being a people leader, coaching, mentoring and guiding for highly talented technical teams</li></ul><ul><li>Experience attracting, hiring retaining and leading top engineering talent</li></ul><ul><li>Experience with Agile, Scrum or other application development methodologies</li></ul>Salary Range: $170,000.00 to $255,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Engineering Director

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.How will you make an impact in this role?We are seeking a highly motivated and detail-oriented colleague to lead our growing Brand and Reputational Risk team. This role will lead the development and implementation of our reputational risk management program, assisting in monitoring, analyzing, and reporting on potential reputational risks. The ideal candidate will possess strong research, analytical, communication, and leadership skills and a proven track record in establishing and executing on risk management processes.Key Responsibilities:<ul><li>Monitoring and Research:<ul><li>Establish processes for monitoring traditional and social media, news outlets, and other relevant sources for potential reputational risks.</li><li>Conduct research on industry trends, competitor activities, and emerging reputational risk issues.</li><li>Lead the development and maintenance of a comprehensive database of reputational risk information.</li></ul></li><li>Analysis and Reporting:<ul><li>Analyze collected data to identify potential reputational risks and trends.</li><li>Own the periodic enterprise risk management reporting and commentary related to key reputational risks and underlying drivers.</li><li>Prepare reports and presentations summarizing key findings and recommendations.</li><li>Develop risk assessments and subsequent mitigation strategies in conjunction with key partners in Corporate Affairs and Communication.</li></ul></li><li>Support Program Implementation:<ul><li>Develop and implement reputational risk management policies and procedures, including establishing a sustainable process for testing the compliance of such policies and procedures across the Company.</li><li>Maintain internal communication channels related to reputational risk.</li></ul></li><li>Collaboration:<ul><li>Collaborate with cross-functional teams, including communications, legal, compliance, and operations, to address reputational risk issues.</li><li>Lead the team in responding to reputational risk incidents and crises.</li><li>Perform ad-hoc tasks as assigned.</li></ul></li></ul>Minimum Qualifications<ul><li>Bachelor's Degree</li><li>5+ years of experience in risk management functions.</li><li>Experience in risk management frameworks, regulatory landscape, and methodologies.</li><li>Experience with risk management principles across various verticals such as reputational risk.</li><li>Experience developing Key Risk Indicators and Key Performance Indicators to measure risk management outcomes and risk profile.</li></ul>Preferred Qualifications<ul><li>2+ years of relevant experience in reputational risk management or communications.</li><li>Familiarity with social media monitoring tools and techniques.</li><li>Master's degree in risk management, business administration, communications, public relations, or a related field.</li><li>Excellent research, analytical, and problem-solving skills.</li><li>Strong written and verbal communication skills.</li><li>Ability to develop and mentor a team while working in a matrixed organization with direct interaction with senior risk leadership.</li><li>Strong attention to detail and ability to manage multiple tasks.</li><li>Demonstrated ability to maintain confidentiality.</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director- Reputational Risk Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.Global Financial Initiatives &amp; Integrity (GFII), within Corporate Controllership plays a critical role supporting Business and Finance driven initiatives by ensuring the ongoing integrity of the Company’s accounting and financial reporting (as required by AEMP 16, American Express’ internal management policy that defines a consistent standard for control and financial reporting requirements that must be established during any technology change). &nbsp;GFII is organized under the following three pillars: 1. Global Loyalty &amp; Benefits, Network, &amp; Banking; 2. Global AR, Merchant, &amp; Enterprise Transformation; and 3. Strategy &amp; GFII Program Management Office (PMO). &nbsp;How will you make an impact in this role?This role, Director - GFII Submissions &amp; Enterprise Transformation, will form part of the Global AR, Merchant &amp; Enterprise Transformation pillar in GFII and lead/develop a global team of professionals responsible for representing Finance’s accounting and financial reporting requirements in the Company’s technology modernization activities, high priority business initiatives, and new product launches.The GFII Director is highly collaborative and detail oriented, with exceptional leadership, communication, and relationship building skills.Responsibilities:<ul><li>Lead and develop a global team with diverse skill sets and experiences, create an inclusive culture by understanding other's viewpoints and empower colleagues to ensure the achievement of shared team goals/priorities</li><li>Lead delivery of Finance requirements through the Agile lifecycle across Global AR, Merchant &amp; Enterprise Transformation portfolios and/or other business processes (i.e., Remittances, Merchant submissions, Finance Cloud migration, etc.)</li><li>Provide strategic thought leadership to support modernization of global AR and Merchant platforms</li><li>Drive compliance with AEMP 16 through consistent approach to defining Finance and control requirements, producing robust project documentation and ensuring appropriate communication with key stakeholders and leadership</li><li>Develop and maintain strong relationships across Finance, Business, Product and Technology partners to drive positive outcomes for Finance and early engagement on initiatives</li><li>Understand end-to-end Finance processes and products and partner with Business, Technology, and Finance teams to drive prioritization and delivery of Finance requirements that enable transformation of Finance processes through increased automation</li><li>Manage the creation of testing strategies, test cases, test results, prioritization of defects and enhancements for initiatives</li><li>Enable Finance Modernization through strong partnership with Finance Product Owners</li><li>Execute strong project governance through effective change management, delivery of regular status updates to stakeholders and leaders, and proactive identification and communication of project and operational risks to leadership and key partners to remediate</li></ul>Qualifications<ul><li>Degree in Finance/Accounting and/or Information Technologies (master’s preferred)&nbsp;</li><li>8+ years of work experience in Banking/Financial Services</li><li>Experienced in Agile delivery concepts or other project management methodologies</li><li>Understanding of US GAAP requirements and financial control principles and practices</li><li>Excellent people leadership skills with strong ability to model Amex leadership behaviors and build a diverse, inclusive team&nbsp;</li><li>Model collaboration and communication skills across peers, leaders, and stakeholders&nbsp;</li><li>Superior relationship building and conflict resolution skills</li><li>Strong fin-tech skills with experience defining system requirements, and designing and implementing Finance systems&nbsp;</li><li>Knowledge of testing approaches and application of controls in a technology environment</li><li>Demonstrated critical thinking, complex problem solving skills, and transformation mindset</li><li>Ability to convert strategic vision into clear project outcomes including skills to analyze highly complex processes, data volume and translate into project steps</li><li>Strong data analytics and system controls skills with ability to understand how these impact accounting and financial reporting processes</li><li>Ability to be flexible, prioritize multiple demands, and strategically influence in a matrixed organization</li><li>Support work/life balance initiatives</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Director, GFII Submissions & Enterprise Transformation

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express National Bank is American Express’ U.S. banking operation serving consumer and small business customers with payments, financing, and savings products, accounting for more than 60% of the overall company’s revenues and net income. AENB HQ drives the administration of programs and services provided by AENB. It also plays an enterprise role in driving greater consistency, effectiveness and efficiency across the first line via the teams including Enterprise Control Management.The&nbsp;Enterprise Control Management team within AENB operates as a Center of Excellence to serve as a central support hub for all first-line control management teams throughout the enterprise and be a key connection point with the second-line Global Risk &amp; Compliance (GRC) teams.How will you make an impact in this role?The Director, Enterprise Product Inventory&nbsp;is responsible for the governance of the enterprise-wide product inventory. This inventory is leveraged by various enterprise programs, including the 2LOD Risk &amp; Control Self-Assessment (RCSA) framework. This role is instrumental in fulfilling regulatory commitments and promoting a risk-aware culture across the organization.&nbsp;&nbsp;Responsibilities Include:<ul><li>Own and maintain the enterprise's product inventory across all lines of business and geographies, including respective reporting.</li><li>Own governance (e.g. procedures, guidance, training) over enterprise product inventory</li><li>Facilitate adherence to 2LOD framework requirements and enterprise program needs via maintenance of the inventory.</li><li>Integrate regulatory requirements and expectations to enterprise product inventory governance and process.&nbsp;</li><li>Share insights and best practices by acting as a key leader in disseminating insights, best practices, and lessons learned across the enterprise to improve operational risk management practices.</li></ul>Minimum Qualifications:<ul><li>6+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function); understanding of critical operational risk management lifecycle activities.</li><li>Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts.</li><li>Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards.</li></ul>Preferred Qualifications:<ul><li>Extensive experience in developing and implementing product inventory.&nbsp;</li><li>Understanding of RCSA and has implemented or supported implementation in a GSIB or top 10 Category I/II bank. </li><li>Significant experience in a risk/control role within a GSIB or top 10 Category I/II bank.&nbsp;</li><li>Excellent communicator and collaborator across a matrixed organization, including various client-facing businesses, commercial and consumer financial product managers, Global Risk &amp; Compliance, Technology, Legal (GCO), Finance, Global Services Group, and Internal Audit.&nbsp;</li><li>Proven ability to quickly identify mission-critical areas in an internal controls framework and prioritize work accordingly.&nbsp;</li><li>Demonstrated track record in driving transformation and change across a global organization.&nbsp;</li><li>Demonstrated history and ability to manage large teams, spread over geographies and with varying backgrounds.</li><li>Exceptional organizational and problem-solving skills with attention to detail and critical thinking skills.&nbsp;</li><li>Strong consultation, communication, facilitation, and presentation skills; ability to understand complex challenges and linkages and articulate them into actionable plans to drive results.</li><li>Experience in at least one of the following:<ul><li>Providing identification of operational risks throughout business processes and systems.</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met.</li><li>Enhancing risk assessments and associated methodologies.</li><li>Leading independent control monitoring, including identification of control improvements.</li><li>Identifying areas of risk for intervention, including conducting independent quality assurance and process testing.</li><li>Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes.</li></ul></li></ul>ORMCMSalary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Director - Enterprise Control Management, Enterprise Product Inventory

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.How will you make an impact in this role?The Global Compliance &amp; Ethics (GC&amp;E) organization establishes the framework for American Express’ global compliance risk management program commensurate with the size, complexity and risk profile of the entity.As an independent risk management function, GC&amp;E is responsible for overseeing the organization’s compliance with regulatory expectations through a combination of monitoring and testing activities. The Director of Program Oversight Quality Assurance is a new role that will be responsible for building and overseeing a quality assurance program that ensures consistent monitoring activities occur across the GC&amp;E organization. This role is essential in assisting GC&amp;E in evolving the compliance risk management program to ensure the organization adheres to all relevant laws, regulations, and internal policies.The ideal candidate will have expertise in deploying value added independent testing activities, providing constructive and sensitive feedback, and in building relationships to drive ongoing process improvements.Key Responsibilities:<ul><li>Build a global team of professionals from the ground up. </li><li>Partner with the broader GC&amp;E to define the standards and deliverables to evidence a robust regulatory monitoring program.</li><li>Drive awareness of regulatory oversight requirements across the organization, ensuring alignment and accountability.</li><li>Design and execution of a quality assurance program that provides timely and value-added feedback that drives process improvements and best practices.</li><li>Develop reporting that measures and escalates, where appropriate, the results across GC&amp;E.</li></ul><ul><li>Lead and develop a high-performing Regulatory Compliance team, fostering a culture of compliance excellence and continuous improvement.</li><li>Uses understanding of relevant general laws, regulations and standards (e.g., Heightened Standards, FRB LFI, UK SMR) affecting risk management of large banks, so risk practices comply with overall regulatory frameworks and expectations.</li><li>Designs, oversees, or substantively participates in risk governance structures, supporting clear accountability and decision-making frameworks that align with organizational objectives and regulatory requirements.</li><li>Makes unbiased decisions and judgments, free from external pressures or conflicts of interest, showing integrity and objectivity.</li><li>Analyzes complex situations, identifies patterns and draws meaningful conclusions to perform logical and well-structured evaluations.</li><li>Develops and maintains practices and reporting to enable accurate and thorough records of risk management activities, supporting accountability and traceability throughout the risk management process.</li><li>Communicates risk data, trends and analysis through structured reports, so key stakeholders, including the board of directors and senior leadership, receive timely, aggregate, accurate, complete and relevant information.</li></ul>Qualifications:<ul><li>Bachelor’s degree in Law, Compliance, Business, or a related field required; JD or Master’s degree preferred.</li><li>Minimum of 10 years of overall experience in risk management with a minimum of 5 years’ experience in testing activities (i.e. quality assurance, independent testing, auditing, exams).</li><li>Professional regulatory compliance certification preferred (CRMC, CAMS, CCEP, CIPP)</li><li>Excellent analytical, communication, and presentation skills with the ability to convey testing results clearly and concisely to senior leadership.</li><li>Strategic thinking and a being able to act independently in driving day to day operations. </li><li>Proven track record of managing programs and improving processes within a regulated environment.</li><li>Ability to manage multiple projects simultaneously and prioritize tasks effectively.</li><li>Excellent interpersonal skills to influence and collaborate with stakeholders at all levels.</li><li>Familiarity with regulatory requirements issued by CFPB, Federal Reserve, FDIC and OCC.</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director-Compliance; Program Oversight Quality Assurance

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard, and feels like they belong.Join Team Amex and let's lead the way together.Global Merchant Services, the merchant network of American Express, acquires and maintains relationships with millions of merchants around the world who welcome American Express-branded Cards. The Quality &amp; Oversight team within the Merchant Services – U.S. business is dedicated to ensuring customer-facing teams are effectively positioned to identify, remediate, and reduce operational risk.This Director of Quality &amp; Oversight position will report to the Vice President of Quality &amp; Oversight and be responsible for the client and partner management and marketing organizations within MS - U.S. This is a newly created team in the business, designed to play a pivotal role in shaping our strong risk management culture and to define our strategy and compliance efforts for the U.S. This Director will monitor and assess robust processes and procedures across client management and marketing and lead the design and implementation of initiatives to ensure the business is effectively managed in accordance with risk appetite. This Director will also lead on mitigation of new risks as they arise, in accordance with the company’s risk framework and policy and drive consistency efforts and special projects. Key partners include U.S. Merchant Acquisition and Client &amp; Partner Management, Marketing, Control Management, Legal and Compliance teams (among others).&nbsp;&nbsp;Responsibilities:<ul><li>Support the development &amp; roll out of enhanced and streamlined MS-U.S. quality &amp; oversight support model to ensure Client Management and Marketing compliance with enterprise policies</li><li>Drive results through a team including at least one Sr. Manager and a Risk Analyst</li><li>Lead broad consistency efforts across the teams, driving compliance and controls efficiency and while supporting stakeholders as they progress in scorecard focus areas</li><li>Develop and publish formal guidance on matters related to risk management in support of broader MS-U.S. organization.</li><li>Serve as primary liaison for Client Management and Marketing stakeholders in providing guidance on risk management, governance, and business operations related questions.</li><li>Support formal / informal audits and inquiries into MS – U.S. and serve as a liaison for relevant field teams.</li><li>Work with partners to ensure processes are appropriately owned and documented and trainings, tools and resources reflect current rules &amp; guidance for MS-U.S. colleagues.</li><li>Lead special projects in support of risk management, audit outputs, etc. </li><li>Lead and develop broad reaching risk management solutions to address improvement areas across various Control Management initiatives.</li><li>Oversee and maintain a robust control environment to monitor risk. </li><li>Serve as a primary partner with Control Management on key items including but not limited to PRSAs, SOPs, document retention monitoring, Operational Risk Events (OREs), Corrective Action Plans (CAPs), and Management Action Plans (MAPs), etc.</li></ul>Qualifications:<ul><li>Decisive Self-Starter with high degree of accountability and experience leading matrixed teams through change. </li><li>Executive presence with ability to exercise sound business judgment and clear, independent decision-making.</li><li>Strong communication skills to lead, influence, and build consensus among senior leaders across different business groups.</li><li>Outstanding project management and relationship management skills to collaborate closely with partners at various levels of seniority.</li><li>Ability to manage multiple complex items simultaneously.&nbsp;</li><li>Experience leading cross-functional or broad stakeholder teams, driving towards goals in time-sensitive and rapidly changing situations.&nbsp;</li><li>Experience working with Control Management, GCO, Compliance, Risk, and/or Internal Audit.&nbsp;</li><li>BA/BS Degree Required, MBA Preferred.&nbsp;</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Director of Quality & Oversight

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Enterprise Data Governance &amp; Platforms (EDGP) is part of the larger Enterprise Digital and Data Solutions (EDDS) organization.&nbsp; EDGP improves the customer experience and drives business growth through robust enterprise-wide data policies and governance and enabling a data-driven culture, while developing digital and data platforms that provide insightful customer relationships and allow users to leverage enterprise-wide data capabilities.American Express is on a multi-year journey to enhance our focus on Privacy compliance as well as Customer data handling and transparency.As part of this journey, EDGP is establishing the Global Privacy Center of Excellence.The Director, Privacy Risk Assessment Process Guidance will sit within the newly formed Privacy Center of Excellence. Primary Responsibilities<ul><li>Work with partners in the global Privacy Center of Excellence to enable assessment of enterprise-wide privacy risk in alignment with organizational best practices&nbsp;</li><li>Identify best practices for assessing and monitoring privacy risk to drive enterprise continuity across different regions and business units </li><li>Enhance user guidance for privacy risk, including control guidance, and training for business stakeholders</li><li>Collaborate with Enterprise Data Management and Third-Party Lifecycle management teams to integrate privacy risk activities across existing processes and tools</li><li>Serve as the subject matter expert for identifying, documenting, and assessing privacy risk </li><li>Establish and socialize guidance document changes, as well as mapping changes to internal and external regulatory key milestones</li></ul>Qualifications:<ul><li>A strong strategic approach with 8+ years prior experience including process improvement in privacy risk</li><li>Strong knowledge of and experience in enhancing and uplifting privacy-related processes across an Enterprise or local level for a financial services company</li><li>Proven track record of driving results in a fast-paced environment often with significant ambiguity and needing to make decisions with less than perfect information.</li><li>Track record of being able to be a subject matter expert and using enterprise-thinking to quickly identify areas of improvement </li><li>High degree of organization, individual initiative and personal accountability and resiliency.</li><li>Excellent communication skills with a demonstrated ability to lead, engage, influence, and encourage partners and stakeholders to drive collaboration and alignment.</li><li>Proven ability to manage multiple demands successfully within a matrixed organization. </li><li>Track record of creating and leading strong cross-functional teams</li><li>Enjoys solving large and complicated problems. </li><li>Ability to maintain a positive, ‘can-do’ attitude</li></ul>Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

39 Leadership / Executive Board Jobs