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Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Trust Administrator to work in Merrimack, NH! <h3>The Role</h3> The Trust Administrator role is an integral member of the Personal Trust Administration team which provides trust services to advisors on the Fidelity Institutional platform and individual trust clients across the U.S. The Trust Administrator is responsible for the day-to-day administrative functions for trusts. The role works with and may act on behalf of the Trust Officer for matters relating to trust administration The Expertise and Skills You Bring <ul> <li>Assisting Trust Officers by engaging in all facets of administration for assigned trust relationships </li><li>Processing money movement and other administrative services </li><li>Assisting with managing client expectations </li><li>Collaborating with team members to meet the financial needs of trust beneficiaries </li><li>Managing risk by monitoring trust activity and ensuring policy and procedures are followed </li><li>Increasing client satisfaction through accurate and proactive account management </li></ul> <h3>The Team</h3> Our purpose at Fidelity Personal Trust Company is to provide a comprehensive trust services solution to Personal Investing (PI) clients and Fidelity Institutional advisor clients. Our offerings pair the investment management expertise of Fidelity Personal and Workplace Advisors LLC and Strategic Advisers LLC (SAI) or outside RIA’s, and Fidelity Personal Trust Company’s trust administration expertise. The Trust Administrator supports that purpose by competently performing their role to ensure proper trust administration for each trust. We take great pride in building strong and lasting relationships with our customers, providing sound fiduciary guidance, and delivering a best-in-class customer experience. <h3>COVID Work Policy</h3> Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. You’ll be spending some of your time onsite depending on the nature and needs of your role. <h3>Dynamic Working – Post Pandemic</h3> Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style. Your success and growth is important to us, so you’ll want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you.

Fidelity TalentSource

Trust Administrator

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Global Risk &amp; Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks. Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters. As the Director of Learning and Development for Compliance, you will play a pivotal role in executing the firm's compliance risk training initiatives. This team is responsible for designing, implementing, and evaluating comprehensive learning programs to enhance the organization's compliance risk management capabilities.How will you make an impact in this role?<ul><li>Play a role in executing against a strategic learning and development roadmap aligned with Amex’s compliance risk management objectives and regulatory requirements</li><li>Create innovative and engaging training content, including e-learning modules, workshops, simulations, and experiential learning opportunities</li><li>Collaborate with subject matter experts and key stakeholders across the organization to identify learning needs and prioritize training initiatives</li><li>Deliver training programs globally, ensuring consistency in content, quality, and effectiveness</li><li>Evaluate the impact of training interventions through metrics and analytics, refining programs to drive performance improvement</li><li>Incorporate relevant insights into learning initiatives from industry practices, emerging trends, and regulatory developments</li><li>Serve as a thought leader and advocate for a culture of risk awareness and accountability throughout the BlueBox, promoting learning and professional development</li><li>Support audits and exams as needed</li></ul>Qualifications:<ul><li>8+ years of experience in risk management within the financial services industry, specific expertise in learning and development and compliance risk management preferred</li><li>Understanding of risk management principles, frameworks, and regulatory requirements</li><li>Understanding of regulatory frameworks, including consumer protection and compliance management systems preferred</li><li>Willingness to think outside the box, ask questions and raise concerns</li><li>Experience designing and delivering training programs for diverse audiences, including front-office staff, risk professionals, and senior executives</li><li>Strong project management. communication, presentation, and interpersonal skills, with the ability to influence and collaborate effectively across organizational levels</li><li>Demonstrated ability to drive change and innovation, leveraging technology and data analytics to enhance learning outcomes</li><li>Strong team player, and self-motivation with the ability to handle multiple work streams across geographical locations and ad-hoc tasks simultaneously</li><li>Team management experience</li><li>Professional regulatory compliance certification preferred (CRMC, CAMS, CCEP, CIP)</li><li>Bachelor’s degree in Law, Compliance, Business, or a related field required; JD or Master’s degree preferred.</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Director - Compliance; Learning, Development & Communications

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an Operations Specialist to work in Merrimack, NH. <h3>The Role</h3> As an Associate Operations Specialist, you will be responsible for course and class logistics, tracking and roster management, and overall departmental administrative support. You will leverage your knowledge of Learning Platforms to implement dynamic learning experiences, continuously improve training implementation processes, and enhance the learner experience. You will build relationships with our Talent and Learning Partners and our Program Management team members to collaborate on deliverables that span across groups. <h3>The Expertise and Skills You Bring</h3> <ul> <li>Bachelor's Degree </li><li>Experience with a learning management system (LMS) </li><li>Experience with Microsoft Excel (including knowledge of Pivot Tables) to present basic reporting data to business partners </li><li>Experience with hosting and facilitating virtual meetings, including managing access, creating, and delivering polls, and organizing break out rooms (Zoom experience a plus) </li><li>Effective communication skills (written, oral, and presentation) </li><li>Demonstrate excellent project management skills and well-thought-out decision making </li><li>Ability to establish rapport with senior leaders, managers, vendors, and clients to gather requirements, assess needs, and communicate planned solutions </li><li>Ability to multi-task, manage your workload, and maintain flexibility in a work environment with changing priorities </li></ul> <h3>The Value you Deliver</h3> <ul> <li>Training Delivery - Deliver consulting services to Technology Learning and Development in support of LMS; includes gaining an understanding of the customer's needs to recommend a training implementation solution. </li><li>Learning Platform Knowledge - Provide technical troubleshooting and assistance to LMS users in navigating and completing training, escalating issues to Corporate Technology group when needed; communicate issues and solutions to applicable internal users and internal customers, including the timely management of the Ticket Queue. </li><li>Relationship Management - Cultivate a broad network of relationships through mutual assistance, support and sharing information across Business Units for the setting up and maintaining training activities and establishing best practices. </li></ul> <h3>The Team</h3> The Enterprise Technology Learning &amp; Development Operations team supports both the Strategic and the Talent and Learning BU Specific Training initiatives for Technology associates across the Firm. We provide Learning Experience paths for associates as well as Data and Analysis of Learning Goals for Sr. Leadership. This role is integral in creating a seamless experience for Technology Learners and Managers as they seek to grow their skills and understand their progress in Learning <h3>Dynamic Working – Post Pandemic</h3> Fidelity’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

Project Coordinator/Interview Scheduler

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes. The US Small Business and Middle Market segment (SME – Small and Medium Enterprise) is the largest GCS customer segment, with tremendous growth momentum, and continues to be a key area of investment and focus for our company.The Small Business Customer Growth Marketing team focuses on delivering customer-centric treatments to expand and deepen our relationship with existing Small Business and Middle Market Card Members.&nbsp;As a Senior Manager on the Digital Customer Growth Team you will lead strategic projects for these revenue critical programs and ongoing product channel management across treatments such as Card Upgrade/Cross-Sell, Lending Enrollments/Pricing, etc. As a Channel Manager owning these products, you’ll have the opportunity to structure how we engage with our Small Business Customers, through their primary digital Customer portal “My Card Account – MYCA” and “Blueprint as a Small Business Homepage.” You will create and develop the strategy for the Treatment content that they are served within the “Customer portal,” which will in turn deepen their relationship with American Express. Influencing the trajectory of these significant SBS products by spearheading the development and rollout of the Digital channel go-to-market and offer strategy. Making cardmembers aware of these treatments to ensure they are maximizing their membership value is a top focus area of growth for GCS. This is a highly visible and fast paced role on a growing team that will allow for you to build skills in partnerships, creative development, testing, and campaign analysis. Additionally, this individual will have the opportunity to lead three colleagues.Responsibilities Include:<ul><li>Lead creative development with creative agency and collaborate with cross-functional partners and colleagues across the enterprise to flawlessly execute campaigns for the MYCA web, mobile channel and Blueprint Homepage.</li><li>Manage our team’s Test &amp; Learn curriculum: ideate tests, create implementation strategy, organize and track results</li><li>Responsible for continuous program optimization, results tracking,forecasting and developing key insights to enable decision-making</li><li>Partner cross-functionally across the organization with many teams, such as, Product, Enterprise Digital, Analytics, Risk, etc. to understand product related changes or enhancements and translate into effective marketing campaigns</li><li>Leverage data and customer insights to drive channel effectiveness and improve marketing treatments</li><li>Collaborate closely with internal partners on targeting, product offering, and customer behavior / insights to identify and address opportunities to support and grow the Treatments in your portfolio</li></ul>Minimum Qualifications:<ul><li>Data driven strategic thinker with a growth mindset and track record of developing customer first marketing strategies that unlock growth</li><li>Ability to manage several inter-related pieces of complex processes with a heavy focus on attention to detail&nbsp;</li><li>Thought leader with proven success in leveraging customer insights and innovative thinking to deliver best in class customer experiences</li><li>&nbsp;Exceptional relationship skills – a person who proactively collaborates, seeks input and understands others’ goals to bring out the best for the business </li><li>Highly effective communicator with strong interpersonal, oral, and written communication skills</li><li>Results driver with exceptional sense of accountability and ownership</li><li>Effective working in ‘white space’ and comfortable with ambiguity</li><li>Able to package information and tell a story to different levels of audiences</li><li>Positive energy and enthusiasm with a “can-do” attitude and strong sense of humor</li><li>Minimum 3-5 years of relevant work experience</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Manager-Digital Customer Growth Marketing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The AIM (Analytics, Investment &amp; Marketing Enablement) team – a part of GCS Marketing– is the analytical engine that enables Global Commercial business portfolio of American Express. Accelerating growth momentum, increasing profitability, and powering up our value proposition are key objectives for this organization. It is the analytical engine that powers profitable business growth through consultative and innovative solutions across. The team enables GCS Marketing business by providing actionable insights to drive business strategy and growth. Incumbent in this role would work very closely with Marketing organization in Marketing space to provide meaningful analytics and actionable insights that help in creating growth strategies. The Analyst would perform analysis to guide strategic decision, regular campaign measurements, ROI analysis and enable the business by delivering key insights.How will you make an impact in this role?The roles and responsibilities of the position would include but not be limited to:<ul><li>Develop analytical solutions for GCS Customer Marketing by gathering requirements from stakeholders, performing data analysis, tracking performance.</li><li>Accurate, timely and efficient delivery of monthly results reporting for strategic initiatives like Offer personalization, Orchestra&nbsp;</li><li>Support and enable the business partners with campaign measurements, ROI analysis and actionable data driven insights for acquisition strategy in GCS</li><li>Keen on exploration and analysis of data from various data sources, translate the same&nbsp;to excellent visual case studies.</li><li>Quick learner quick to understand the business and support pilot projects amidst&nbsp;ambiguity</li><li>Collaborate with functional leaders, business partners and senior leaders to assess&nbsp;business needs, evaluate project feasibility, ensure data integrity, and provide actionable recommendations in times of constant change</li><li>Build a solid relationship/partnership with Marketing Stakeholders, drive projects end to&nbsp;end with full accountability and growth mindset</li></ul>Minimum Qualifications<ul><li>Knowledge of Hive, Python, PySpark, SQL encompassing data manipulation and statistical modeling/data-mining techniques</li><li>Strong analytical aptitude and technical skills</li><li>Project Management skills</li><li>Excellent verbal, written, and interpersonal communications skills with an ability to formulate and communicate results &amp; methodologies in a clear and compelling way</li><li>A demonstrated ability to work in high-pressure situations with minimal errors</li><li>An optimistic and growth mind-set with a tremendous will to win</li><li>Should be able to function with minimum supervision with high sense of ownership</li><li>Strong technical and problem-solving skills </li><li>Strong communication and interpersonal skills</li><li>Ability to analyze large amounts of data and create innovative solutions </li><li>Ability to work effectively in a team environment </li><li>Ability to learn quickly and work independently with complex, unstructured initiatives</li><li>Ability to challenge the status quo and drive innovation</li></ul>Preferred Qualification&nbsp;<ul><li>Degree in a quantitative field preferred – e.g. B. Tech; BSc/MSc Statistics, Bachelors/master’s in economics</li><li>Experience in marketing analytics and campaign measurement preferred; relevant industry experience preferred</li><li>1+ years of relevant experience with strong knowledge of skills like Python, SQL &amp; Advanced Excel required; R also good to have.</li><li>Good knowledge of statistical techniques like hypothesis testing, regression, XGBoost, KNN, t-test, chi-square test</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.&nbsp;We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Analyst - Data Science, Customer Marketing Analytics

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The US Customer Loyalty Marketing (USCLM) organization is part of the US Consumer Marketing (USCM) Organization and is responsible for delivering innovative marketing to win the hearts, minds, and wallets of our Card Members.The Senior Analyst, Loyalty Marketing Enablement Team (MET) will deliver the campaign development, implementation, and execution of USCLM strategy within the Marketingforce platform and help drive innovation and efficiencies to our core execution processes. They will serve as the SME of their channels and support a small group of analysts with their campaign execution requirements. The Senior Analyst plays a critical role in the training and onboarding of new analysts.In addition, they will collaborate closely with the Loyalty MET leadership team to provide incremental flex capacity to support demand spikes as strategic priorities evolve throughout the year. The Senior Analyst will collaborate with Marketing Managers, Creative Governance, Brand, Legal and Compliance to define campaigns and offers. This team member will partner closely with Enterprise Digital &amp; Data Solutions (EDDS) to build and launch campaigns into production. This role will provide the opportunity to learn specialized skills including digital and direct marketing, project and relationship management, and working across cross functional teams.Job Responsibilities:<ul><li>Serve as the technical and subject matter expert for the Marketingforce product in relation to campaign setup on behalf of Loyalty MET </li><li>Manage end-to-end campaign execution for one or more channels on an ad hoc basis </li><li>Serve as main point of contact for end to end execution of Marketing campaigns</li><li>Support marketing strategy improvements </li><li>Assist with hiring, training, and development of new colleagues as they join the team, mentoring junior colleagues on best practices.</li><li>Manage compliance review process</li><li>Coordinate with tech and product management to complete any required updates</li><li>Support efforts designed to improve the customer experience</li><li>Build cross-functional relationships across multiple internal and external partners </li><li>Become a team leader in driving change and creating efficiency in job execution</li><li>Support the Marketingforce migration strategy, spearheading weekly cross-functional leadership meetings, leading implementation of tests and reporting on progress to leadership.</li></ul> Qualifications&nbsp;<ul><li>Ability to easily adapt and come up-to-speed quickly across various channels, and their associated dynamics, to support immediate team needs</li><li>Capacity to be agile and pivot appropriately when challenged with new information or evolving circumstances </li><li>Desire to join a high-profile, results-oriented and dynamic team</li><li>Ability to work in a fast-paced, constantly evolving environment</li><li>Ability to lead without authority</li><li>Candidate must have a strong mix of analytical skills and strategic thinking with a demonstrated ability to drive business results </li><li>Organizational skills including attention to detail, balancing multiple priorities effectively, managing tight timelines and driving seamless, high-quality execution with a compliance mindset</li><li>Proven ability to establish and leverage relationships built on trust </li><li>Ability to bring humor and positive energy to a large, dynamic team</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Analyst, Marketing

<h3>Due Diligence Analyst</h3> The Due Diligence Investigations group provides discreet investigative support to various Fidelity business units to identify, mitigate and manage risk associated with existing and potential third-party business relationships, including vendors, financial services firms, and potential investments, among others. The group also provides litigation support, competitive intelligence, general background and ad -hoc investigative support. This role provides great exposure across many of Fidelity’s business units! <h3>The Expertise and Skills You Bring</h3> <ul> <li>You have the ability to conduct open-source intelligence (OSINT) research on a wide range of investigative issues, to include media, Internet, database research, litigation inquiries and verification of licensing requirements/regulatory compliance. </li><li>You can prepare investigative reports and analyses that are thorough, timely, well written and logical; reports and analyses may be recurring and/or project driven and require relevant conclusions. </li><li>You are able to lead client relationships to maintain high level of service standards; identify and develop opportunities to enhance relationships with existing clients. </li><li>You have the ability to handle a challenging case load while meeting time-sensitive deadlines. </li><li>You have excellent communication skills and enjoy working in a collaborative environment </li></ul> <h3>The Team</h3> As a member of the Due Diligence Investigations group, you will be an essential part of protecting the Fidelity brand. You will provide critical investigative research support services to internal Fidelity business units, ensuring that Fidelity is engaging with the right external partners that will ultimately limit potential reputational or operational risk. As a member of the broader Fidelity Risk Group, you will serve as an example to peers across the organization, ensuring that Fidelity’s high ethical and moral standards are upheld on a daily basis. Note: Fidelity is not providing immigration sponsorship for this position Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is meaningful for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite. Note: If you are a FINRA registered internal employee who is considering moving to a non-licensed role, you may want to proactively have a conversation with the hiring manger to understand the potential impact to your registrations before a final hiring decision is made. The hourly pay rate range for this position is $25-$30 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Due Diligence Analyst

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.This role sits in the global Corporate Affairs &amp; Communications organization supporting the Reputation Management team that leads external and internal communications strategy and execution for reputational risk, including policy issues and crises. The Manager will work cross-functionally to develop internal communications and change management strategy with a particular focus on risk management. This role will support the Global Risk &amp; Compliance department, the American Express National Bank (AENB), the Internal Audit Group, the General Counsel’s Organization, as well as issues management and reputational risk management and reporting. This role will develop plans and messaging around enterprise risk, operational risk, control management, compliance, and internal policies, as well as strategic colleague communications plans, memos, presentations, bulletins &amp; announcements, executive blog posts, and other colleague engagement content.This position requires strong verbal and written communications skills, including the ability to distill complex topics into clear messages for a range of audiences. Additionally, the Manager will need excellent executive presence and relationship building skills, a high degree of focus on details, enterprise thinking, strategic industry knowledge, robust experience with issue management, team management and ability to forge strong working relationships across teams.&nbsp;How will you make an impact in this role?<ul><li>Quickly developing a deep understanding of American Express, its business and customers to find/create opportunities to tell the American Express story.</li><li>Implementing communications strategy, including the creation of content across internal communications channels, talking points, speeches, and presentations.</li><li>Overseeing monitoring, measuring and reporting of communications and reputation management activities.</li><li>Partnering effectively with communications colleagues to ensure consistency in messaging across the enterprise.</li></ul>Minimum Qualifications<ul><li>5+ years communications/public relations experience with demonstrated ability to handle all types of media.</li><li>Proven internal communications experience, with track record of exercising sound judgment and clear decision-making under tight deadlines. </li><li>Experience and knowledge of banking, risk/compliance, change management and/or reputation management.</li><li>Proven track record to own and drive projects independently with senior level guidance, demonstrate resourcefulness and drive to move projects forward.</li><li>Strong interpersonal skills and ability to create connections across functions and levels.</li><li>Excellent written and verbal skills.</li><li>Strong business acumen and strategic thinking skills.</li><li>Ability to flex across projects to support the team on both internal and external communications needs (writing, research)</li><li>Excellent project management skills and ability to thrive while managing multiple priorities in a fast-paced work environment.</li><li>Excellent judgment.</li><li>Strong analytical, strategic, and creative skills.</li><li>Experience providing confident and persuasive counsel to clients.</li><li>Excellent leadership skills, must be focused on process with an ability to build strong followership across the team and enterprise.</li><li>Bachelor’s degree or relevant experience</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

Manager, Communications – Reputation Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The US Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle.The US Membership Engagement teams sits within US Customer Loyalty Marketing (USCLM) as a critical and foundational arm to deliver marketing on behalf of the enterprise to win the hearts, minds and wallets of our customers and deliver on the brand promise. As the Offers and Rewards Marketing Team, we excite Card Members to redeem points, use offers, and diversify spend through personalized, customer-first marketing and compelling, effective offers that make Membership more rewarding. One of the main pillars of the team is Amex Offers, which we promote to Card Members to incentivize and reward card usage. (Visit <a href="http://www.americanexpress.com/en-us/benefits/offers/" target="_blank">www.americanexpress.com/en-us/benefits/offers/</a> for more info).The Senior Analyst will lead a workstream to drive ongoing innovation in marketing Amex Offers to our Card Members. You will be responsible for ideating and implementing varying digital marketing campaigns to excite Card Members to enroll in Amex Offers, encourage them to redeem, and motivate them to do it again and again. This role will be a key connection point for partners across the enterprise including product owners, channel owners, legal/compliance teams, and marketers.This role is ideal for you if you are a customer-centric marketer who enjoys working in white space to identify and create new opportunities.<h4>Responsibilities</h4><ul><li>Lead ongoing marketing of Amex Offers across digital channels, including placements across Amex-owned and operated channels</li><li>Own the Amex Offers claims, marketing messages, and toolkit to support marketers who utilize Amex Offers across the Blue Box</li><li>Apply internal and external resources to identify trends that can further team and enterprise goals</li><li>Explore opportunities for channel expansion, partnering closely with associated teams to bring ideas to life</li><li>Continue to build on our team’s focus on lapsed Amex Offers users and how to bring them back to the ecosystem</li><li>Work closely with the Consumer Paid Media Center of Excellence to launch, learn from, and iterate on Amex Offers dedicated campaigns</li></ul><h4>Qualifications</h4><ul><li>2 years of digital marketing execution experience; paid media experience preferred</li><li>A strategic approach with the ability to work in white space, identify opportunities for growth, and develop innovative solutions that align with business objectives.</li><li>Track record of driving measurable results through creative, customer-centric marketing</li><li>Proactive self-starter who shows initiative, adapts well to change, and problem-solves independently</li><li>Excellent analytic skills, with the ability to use data to make informed decisions and translate insights into winning strategies</li><li>Strong project management skills with attention to detail and the ability to prioritize effectively</li><li>Excitement to learn new things and develop subject matter expertise</li><li>Collaborative approach, and the ability to effectively influence internal partners</li><li>Exceptional oral and written communication skills</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Sr Analyst- Amex Offers Marketing Innovation

You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together.The US Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle.The US Membership Engagement teams sits within US Customer Loyalty Marketing (USCLM) as a critical and foundational arm to deliver marketing on behalf of the enterprise to win the hearts, minds and wallets of our customers and deliver on the brand promise. As the Offers and Rewards Marketing Team, we excite Card Members to redeem points, use offers, and diversify spend through personalized, customer-first marketing and compelling, effective offers that make Membership more rewarding. One of the main pillars of the team is Amex Offers, which we promote to Card Members to incentivize and reward card usage. (Visit <a href="http://www.americanexpress.com/en-us/benefits/offers/" target="_blank">www.americanexpress.com/en-us/benefits/offers/</a> for more info).&nbsp;How will you make an impact in this role?The Senior Analyst will lead Merchant Amplification for Amex Offers. You will be responsible for deploying and advancing merchant offer specific marketing to excite Card Members to enroll in the offers, encourage them to redeem, and motivate them to do it again and again. This role is a key connection point between partners across Amex Offers Digital Media and US Customer Loyalty Marketing.&nbsp;This role is ideal for a collaborative marketer with a passion for the customer experience who develops subject matter expertise quickly.&nbsp;Responsibilities<ul><li>Continue to execute and iterate on the Merchant Amplification Strategy</li><li>Partner with Amex Offers Digital Media and across US Customer Loyalty Marketing to identify relevant, timely offers and deliver to Card Members via contextual channels</li><li>Lead the end-to-end execution of cross-channel, merchant specific marketing campaigns including agency and vendor relationships where applicable &nbsp; </li><li>Maintain the Amex Offers landing page, cycle of featured offers, and ADA compliance of the page</li><li>Partner across the enterprise to influence and optimize how merchant offers show up to customers</li></ul>Qualifications<ul><li>2 years digital marketing experience</li><li>Demonstrated history of effective partner management and ability to develop strong relationships across business units/team</li><li>Proactive self-starter who shows initiative, adapts well to change, and problem-solves independently</li><li>Strong project management skills with attention to detail and the ability to prioritize effectively</li><li>Excitement to learn something new and develop subject matter expertise</li><li>Exceptional verbal and written communication skills</li><li>Comfort with execution platforms, pulling results, documenting learnings, and strategizing how to use those learnings </li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

44 Marketing / Communications / PR Jobs