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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged members across the customer lifecycle.How will you make an impact in this role?The Senior Manager, Hilton Cobrand Acquisition Marketing, will be responsible for developing and executing marketing strategies and curriculums to drive new accounts acquired. This candidate will have an opportunity to define what’s next and develop a robust marketing strategy, including targeting, messaging, channel plan across a variety of Hilton cobrand card acquisition channels including Face-to-Face &amp; Paid Channels. This role is ideal for a results-oriented individual and a customer-centric marketer who is comfortable working with external partners while fostering internal relationships.This role is uniquely positioned to leverage a variety of skills including digital analytics, data insights and partner collaboration.&nbsp;Job Responsibilities:<ul><li>Develop and execute strategy for Hilton Consumer cobrand prospect acquisition face-to-face and paid channels in close partnership with Hilton</li><li>Develop a holistic Paid Channel strategy across severalsub-channels (Display, Social, Search &amp; Affiliate)and identify measures of success</li></ul><ul><li>Identify enterprise channel benchmarks and best practices and serve as the point-person across AmexPaid Channel teams to bring the Hilton Acquisition Marketing strategy and vision to life.</li><li>Lead acquisition offer strategy, including test &amp; learn plan, as well as in-campaign performance and post-campaign analysis&nbsp;</li><li>Oversee campaign management activities including execution, forecasting &amp; budget management; optimize campaigns through segmentation, creative and offer testing</li><li>Continuously understand marketing results and key drivers, using insights to inform strategy; share results and key insights with stakeholders and leadership</li><li>Build strong, collaborative relationships with key cross-functional partners such as: Hilton, Product, Legal, Compliance, Risk, Finance, Capabilities and Marketing Channel Partners</li><li>Manage, coach and mentor 2-3 Marketing &amp; Execution Analysts/Sr. Analysts</li></ul>Minimum Qualifications<ul><li>5-10 years of professional marketing experience; acquisition marketing and/or external partnership marketing experience a plus</li><li>Strong relationship building and partner management experience. You are a person who goes out and proactively collaborates, seeks input and understands others’ goals</li><li>Fast learner who thrives in a dynamic, fast-paced and ever-changing environment with the ability to deliver innovative ideas</li><li>Ability to think strategically and creatively in white space but also can develop and execute solutions that drive meaningful, measurable results</li><li>Analytical thinker with solution-based mindset and ability to leverage data to inform decision-making</li><li>Clear and articulate communicator with the ability to influence and negotiate successfully with both internal and external partners</li><li>A “can do” positive attitude and willingness to pivot in the face of change quickly</li><li>Passionate people leader with a proven interest in coaching and developing others; previous people leadership experience preferred</li><li>Prior experience with Paid channels preferred</li><li>BA/BS Required, MBA preferred</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

American Express

Senior Manager, Hilton Cobrand Acquisition Marketing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The American Express Corporate Affairs &amp; Communications (CA&amp;C) team is a strategic function that works to enhance and protect the continued strength of the American Express brand through public relations, social media and content, colleague communications and corporate sustainability (CS) initiatives.How will you make an impact in this role?<ul><li>Ensure adherence to all procedures that all controls are being executed appropriately for the Colleague Communications and Enterprise Servicesteam.</li><li>Ensure that all appropriate approvals have been obtained that are relevant to the type of content being created.</li><li>Develop close relationships with key colleagues within the Colleague Communications and Enterprise Servicesteam and approach communication strategy discussions with a risk mindset.</li><li>Work closely with Process Management team to address any gaps and/or changes to established processes and assist with determining a process resolution.</li><li>Maintain an inventory of all content that is created for the Colleague Communications and Enterprise Servicesteam.</li><li>Partner with Governance team to ensure all Corporate Affairs and Communications wide regulatory/policy mandates are being implemented across all applicable department owned/managed processes, including but not limited to, Privacy, Accessibility, Complaints, Conduct Risk, Artificial Intelligence, etc.</li></ul>Minimum Qualifications<ul><li>3+ years of experience in Risk Management and/or Governance</li><li>Strong understanding of Operational Risk Management</li><li>Proven success at developing and executing strategies that better identify, communicate, and manage risk</li><li>Strong problem-solving skills; ability to see the big picture with attention given to critical details</li><li>Excellent relationship, collaboration, and presentation skills with ability to interact and influence leaders across all levels and teams in a matrixed organization</li><li>Self-confident with a strong sense of integrity and the ability and willingness to challenge and be challenged</li><li>Ability to communicate key risks to colleagues, business partners, and senior leaders</li><li>Bachelor’s degree required or equivalent experience</li></ul>Preferred Qualifications<ul><li>Willingness and ability to understand the underpinning of procedures and processes and determine root causes of issues</li><li>Demonstrated ability to successfully manage multiple priorities under pressure</li><li>Strong business acumen and demonstrated thought leadership</li><li>Proven ability to adjust quickly to shifting priorities and provide clarity in ambiguous situations</li><li>MBA or advanced degree</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue&nbsp; visa sponsorship for these positions.

Risk Manager - Corporate Affairs & Communications

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?The Acquisition and Customer Marketing (ACM) team within the International Card Services (ICS) Centre of Excellence (CoE) drives market success across a portfolio of 23 international markets. The way we acquire, onboard, and grow engagement with our prospects across ICS is more important than ever to continue to enable the strong trajectory of ICS and growth contribution to American Express.This role is an exciting opportunity as part of the International ACM organization to revolutionize the company’s future by attracting and acquiring new card members.ACM creates and collectively delivers the next horizon growth strategy, powered by investments, capabilities and marketing solutions that are customer centric, innovative and scalable.This is an important role for the ICS ACM CoE, to identify the next horizon growth across demand generation channels to fuel incremental ICS acquisition strategy. The Director, Demand Generation role is focused on establishing the best path forward to identify scalable growth opportunities across our demand generation channels including Paid Media, Member-Get-Member (MGM) and Affiliate channels to ensure we are meeting our ICS revenue growth ambition with a focus on driving premium audience segments and scaling awareness whilst maintaining efficiency, across Consumer and SBS segments.Key responsibilities include:<ul><li>Develop long-term channel vision to grow acquisition priority growth areas including premium and small business segments that balances the need to drive demand with profitable, sustainable growth.</li><li>Drive holistic cross-channel strategy across international markets with consideration for local market nuances, regulatory consideration and identifying incremental areas of opportunity through data insights.</li><li>Unlock media growth via audience, channel and creative strategy, and define and implementing a new central agency operating model to ensure we can effectively deliver our media priorities.</li><li>Evolve the Affiliates strategy to maximise prospect discovery whilst increasing efficiency of the channel.</li><li>Drive data-led thinking and planning with consistent reporting, cross-channel insights and Media Mix Modelling.</li><li>Increase MGM referrals with enhanced targeting, creative and offer strategy.</li><li>Accelerate MGM growth through the identification of innovation opportunities in close partnership with Product and Tech teams and lead the bid planning process.</li><li>Lead and support a team of three talented channel SME direct reports. Instil a philosophy that encourages diversity of thought and values-led leadership that supports ongoing coaching and development.</li><li>Champion enterprise-wide collaboration, establishing strong partnerships with key stakeholders including Brand, Product, Enterprise Digital Solutions, Compliance, Finance, Risk, Capabilities, Operations and Marketing Partners.</li></ul>Required Qualifications:<ul><li>Strategic and creative problem solver who is comfortable working in white space, tackling unstructured problems and developing clear and executable action plans.</li><li>Strong understanding of the card issuing business and proven track record of delivering commercial results in a marketing function.</li><li>Acquisition experience and track record of delivering innovative digital experiences.</li><li>Demonstrated strategic thought leadership, including synthesizing complex issues into specific plans and actions with linkages to broader business impacts.</li><li>Successful candidate will be highly resilient with an ability to drive results and innovation in challenging conditions, and thrive in ambiguous, complex and rapidly changing environments.</li><li>First-hand experience with large marketing agencies. External partner management experience a plus.</li><li>Proven ability to develop and execute winning marketing channel strategies whilst leveraging own resources and through others outside of direct reporting line.</li><li>Experienced people leader with strong track record of empowering and inspiring a team, dedicated to coaching and developing leaders.</li><li>Excellent communicator with outstanding ability to build strong relationships across the enterprise, bring stakeholders along the journey to drive a customer-led agenda, identify&nbsp;win-win solutions and deliver against key initiatives.</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Director-Marketing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Overview: Manager, Communications: Global Merchant &amp; Network Services&nbsp;The American Express Corporate Affairs &amp; Communications (CA&amp;C) team is a strategic function that works to enhance and protect the continued strength of the American Express brand through public relations, social media, colleague communications, and corporate social responsibility (CSR) initiatives.&nbsp;The manager will be an integral member of the CA&amp;C team supporting the American Express Global Merchant &amp; Network Services (GMNS) division. GMNS is responsible for relationships with Amex-accepting businesses, as well as third party payment providers, strategic bank and fintech partners, prepaid products, and the company’s global payments network.&nbsp;&nbsp;The manager will focus primarily on supporting external communications around global network initiatives within GMNS. Core areas of focus will include:&nbsp;<ul><li>American Express’ partnerships with fintechs, banks and other third-party payment providers in the US and globally. This includes a heavy focus on partnerships with banks and other third-party institutions in the U.S. and 110+ countries globally that license the American Express brand, issue local American Express-branded cards in their countries, and/or acquire local merchants on the American Express Network.</li><li>The capabilities and technologies that power the American Express Network, which enables secure and seamless payments by American Express Card Members and Merchants around the world.</li><li>The manager will help uncover fresh and creative ways to story tell against these core areas of business externally, working closely with internal colleagues to promote communications initiatives across the enterprise. This role reports to the Director, Communications, GMNS, who is responsible for driving external communications for global network strategies.&nbsp;</li></ul>How will you make an impact in this role? <ul><li>Support the business goals of GMNS by creating and executing compelling external communications strategies and programs – with a particular focus on global network initiatives. Collaborate closely with colleagues to amplify external communications initiatives internally across the enterprise.</li><li>Develop relationships with the media to promote GMNS advancements and executive perspectives. </li><li>Deploy executive visibility strategies for senior business leaders within GMNS through earned/owned media coverage, speaking engagements and social channels. </li><li>Support issues preparedness/management from end-to-end with senior oversight, working with colleagues across GMNS to draft reactive messaging and field incoming media requests. </li><li>Collaborate with colleagues globally to ensure alignment of GMNS communications activities across the business. </li><li>Monitor competitor and broader industry news and activities, including advancements in payments technology, infrastructure, and regulation, contextualizing news to senior business leaders as relevant.&nbsp; </li><li>Lead and compile weekly, monthly and quarterly reporting documents to showcase communications results and highlights to key stakeholders across the business.&nbsp;</li></ul>Minimum Qualifications<ul><li>5+ years of public relations/communications experience, with proven ability to: <ul><li>Navigate the media and digital landscape, with experience securing coverage with reporters and influencers across a mix of channels (social, earned, owned, paid)</li><li>Communicate/counsel senior executives with a high level of professionalism</li><li>Learn and absorb technical subject matter and translate material into easy-to-understand communications messages.&nbsp;</li><li>Help anticipate issues before they happen, taking a proactive approach to problem-solving</li><li>Lead multiple priorities in a fast paced work environment</li><li>Think independently, quickly, and apply good judgment</li><li>Demonstrate a superior attention to detail, with ability to lead projects from end-to-end</li><li>Must be a self-starter who is able to work independently, while operating as a great teammate, adaptable to diverse group of colleagues and clients across the globe.</li></ul></li></ul>Preferred Qualification<ul><li>Experience in payments or technology industries</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue&nbsp; visa sponsorship for these positions.

4 Marketing / Communications / PR Jobs in New York, NY, USA