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Senior Full Stack Engineer, Cloud Platform *This role is open to Westlake, TX as well.* The Role We are looking for a passionate, self-motivated Software Engineer with strong programming fundamentals, software design and practices to help build and manage our cloud platform. In this role, you will have a great opportunity to marry your full-stack software engineering skills with hands on cloud development. Join our talented team of engineers, designing and building the foundation that propels our business to harness the power of cloud. This position can be in Merrimack or Westlake. The Expertise and Skills You Bring (The order of these bullets does not matter) <ul> <li>Bachelor’s degree or higher in a technology related field (e.g. Engineering, Computer Science, etc.)</li> <li>5+ years of software engineering experience</li> <li>Certifications preferred: AWS Solutions Architect, AWS Developer, or Kubernetes Application Developer.</li> <li>Passion for excellence, automation, innovation, and collaboration.</li> <li>Eager to learn new technologies, ways of working, and to adapt every day.</li> <li>Bring curiosity and a questioning mind-set to work, injecting new points of view to the team.</li> <li>Ability to triage, execute root cause analysis, and be decisive under pressure.</li> <li>Ability to creatively solve new, interesting problems in a dynamic environment.</li> <li>Ability to work with a variety of individuals and groups, both in person and virtually, in a constructive and collaborative manner and build and maintain effective relationships.</li> <li>Ability to act confidently and cautiously in break-the-glass production scenarios to resolve customer outages.</li> <li>Solid understanding/experience in storage, containers, serverless architecture/framework, cloud IAM controls and policies.</li> <li>Hands-on experience building and deploying applications using a variety of Amazon Web Services (primarily Cloud Formation, compute, EBS volumes and container).</li> <li>Proficient in object-oriented Python.</li> <li>Ability to apply design patterns and object-orientation to solutions.</li> <li>Hands-on experience with containers and container orchestration.</li> <li>Experience managing systems using infrastructure as code tools (CloudFormation, Ansible, Terraform, ARM, etc).</li> <li>Strong understanding of Kubernetes concepts/ecosystem and deploying applications into EKS.</li> <li>Understanding of versioning and release practices (SCM), code collaboration practices (Git)</li> <li>Proficiency with CI/CD tools, especially Jenkins.</li> <li>Experience working with database technologies (Oracle/PostgreSQL/SQL Server) preferred.</li> <li>Experience in defining and implementing a comprehensive cloud reliability and observability strategy, ensuring that Fidelity’s cloud systems are always available when our customers need them.</li> <li>Strong understanding of engineering excellence principles, defining engineering standards and proven experience of increasing engineering maturity.</li> <li>Nice to Have : Experience with deploying and managing LLM models, Retrieval-Augmented Generation (RAG), full stack AI engineering with hands-on experience building and deploying AI-powered applications.</li> </ul> The Team Our Cloud Engineering team collaborates with our architects to design and build our foundational cloud components and frameworks. Through innovation and engineering excellence, we forge the path to harness the power of the cloud for all of Asset Management’s engineers. The hourly pay rate range for this position is $85.00-$100.00 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Fidelity TalentSource

Full Stack Engineer

Fidelity Insurance Agency (FIA) Technology team in Fidelity Wealth is seeking a hardworking to join us in modernizing and building innovative and cloud-native experiences, capabilities and platforms in support of this mission. Fidelity Insurance Agency (FIA) Technology team in Personal Investing is seeking an experienced, skilled, and upbeat Senior Systems Analyst to be part of a squad responsible for launching and growing product offerings in FIA. The qualified candidate will collaborate with developers, squad leads, operations, business partners and analysts to contribute to technology modernization and operational efficiency. The Team As a systems analyst on the team, you will be expected to quickly gain understanding of all the components of our applications and will work with the team to deliver best in class customer experience solutions.? The ideal candidate should show ease at making personal connections, be confident in leading and constructively challenging with a dedicated approach to solving problems and overcoming obstacles.? The Expertise You Have <ul> <li> 5+ years professional experience as a Systems Analyst for software solutions?? </li></ul> <ul> <li> Proven experience researching, optimizing, developing and authoring solution requirements, user stories, and specifications for moderate to complex software systems?? </li></ul> <ul> <li> Proven experience with Structured Query Language (SQL) and programming in general?? </li></ul> <ul> <li> Strong understanding and experience with complex relational database schemas and SQL management tools?? </li></ul> <ul> <li> Proven experience working with REST, SOAP, JSON and APIs?? </li></ul> <ul> <li> Proven experience with Agile development methodologies?? </li></ul> <ul> <li> Deep knowledge of scrum tools – Jira experience desirable?? Excellent analytical skills?? </li></ul> <ul> <li> Good knowledge of Behavior Driven Development – Gherkin/Cucumber? Release coordination? </li></ul> <ul> <li> Reverse engineer code to understand business logic and develop prototypes– Excel Macros/Java/Angular? </li></ul> <ul> <li> Produce artifacts – business flow diagrams, context diagrams? </li></ul> <ul> <li> Have good understanding of solution architecture? </li></ul> <ul> <li> Build OpenAPI contracts? </li></ul> <ul> <li> Prod incidents analysis – Splunk queries, build dashboards/alerts? </li></ul> <ul> <li> Bachelor’s Degree Computer Science or related technology discipline? </li></ul> The Skills You Bring <ul> <li> You are a detail-oriented person with a real passion for accuracy, clarity, and elimination of ambiguity?? </li></ul> <ul> <li> You are deeply effective in written and verbal communications and are dedicated to tailoring content to the appropriate audience (business vs. technology, associate vs. management, etc.)?? </li></ul> <ul> <li> You are a self-starter who can rapidly assimilate business processes, goals and objectives and distill them into well-defined requirements?? </li></ul> <ul> <li> You understand how technology can automate business processes and can effectively propose, challenge and engage in ideation with business and technology teams in formulating software designs and solutions?? </li></ul> <ul> <li> Assist in identification, isolation, resolution, and communication of problems within the production and nonproduction environment and perform troubleshooting.?? </li></ul> <ul> <li> Good interpersonal and leadership and influencing skills (without direct authority of others)?? </li></ul> <ul> <li> Self-driven, self-managed, energetic, passionate, and motivated with the ability to work independently to deliver results? </li></ul> ? The Value You Deliver <ul> <li> Ensuring the technology team is building the right software solutions and components to maximize customer experience?? </li></ul> <ul> <li> Facilitating flow of requirements from the business to the technology team?? </li></ul> <ul> <li> Reducing requirements and design risk and resulting costs associated with rework and redesign?? </li></ul> <ul> <li> Exercise a passion for keeping your knowledge up-to-date with the latest and greatest?? </li></ul> <ul> <li> Help maintain the high level of integrity in the team?? </li></ul> <ul> <li> Take ownership and accountability for figuring out what needs to be done </li></ul>

Systems Analyst

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an IT Project Manager in Merrimack, NH! The Role As an IT Project Manager you are aligned to product development teams and partner with product leadership to manage the delivery of team objectives and deliver the vision of the product. You will coordinate efforts across multiple teams to deliver seamless solutions and are responsible for improving the overall effectiveness of delivery for the team. The IT Project Manager will advise and coach others on Delivery methodologies (Scrum, Kanban, Lean, etc.) while simultaneously coordinating impediment, risks, and interdependence across product areas. <h3>Additionally, you are accountable for:</h3> <ul> <li>Release management. </li><li>Coordinate multi-team delivery plans, balancing short- and long-term goals with quarterly commitments. </li><li>Monitor progress, minimize context switching, and ensure backlog refinement for continuous delivery. </li><li>Implement and refine delivery processes using empirical data and historic trends to improve predictability and efficiency. </li><li>Support engineering excellence by enforcing quality standards and managing tech debt, incidents, and change processes. </li><li>Build strong delivery partner relationships and coordinate with business leaders for successful releases and client engagement. </li></ul> This opportunity is for an IT Project Manager to support two squads within the IWMS Digital Platform domain area. <h3>Skills</h3> <ul> <li>Bachelors or equivalent with 8+ years of experience or Masters with 6+ years of experience </li><li>Certified Scrum Master (CSM) credential (or, similar Scrum credential) with Senior-level Scrum Master or Project Manager experience operating as a leader who serves team(s) and can actively scale across adjacent teams in a scrum framework. </li><li>Acceptance Criteria - Defines clear, specific, and measurable criteria for each work item at the appropriate level of the work hierarchy (Initiative, Sub-Initiative, Epic, and Story), ensuring that each work item meets the requirements, standards, and expectations before being considered done. </li><li>Advising - Offers recommendations on the best course of action to take and advises to support decision making that leads to delivery of outcomes. </li><li>Conflict Resolution - Approaches conflict with a clear strategy and plan for resolution. Strives to achieve the best possible solution for all. Helps others resolve complex or sensitive disagreements and conflicts. </li><li>IT Acumen - Keeps abreast with trends, developments, and technologies within the field of Information Technology, locally and internationally. Understands the impact of these on the organization. Incorporates relevant trends to ensure organization's relevancy and competitiveness. </li><li>Working knowledge of Angular, HTML, CSS, API's is CRITICAL </li><li>1-2 years of exeprience working in cloud environment </li><li>Cross Functional Collaboration - Collaborates with team members from different teams or functions to deliver a product vision or project. </li><li>Facilitating - Manages and generates group discussions or meetings. Encourages people to take part and work together more effectively. Helps the group understand or reach their common goal. </li><li>Influencing Others - Gains support and commitment from others by being respectful and using tact to achieve outcomes. Persuades and impacts the thoughts and actions of others. Gains support for ideas, proposals, projects, and solutions. </li><li>Capacity Planning - Considers resource trends, facts, and changing demands to make predictions regarding future capacity needs. </li><li>Planning and Delivery Methodologies - Understands the various agile and project frameworks and methodologies (e.g., Agile, Scrum, Lean, Six Sigma, Waterfall, Kanban, etc.) and applies the appropriate framework/methodology for the situation. </li><li>Problem Solving - Leverages knowledge, previous experience, and skills to identify the crux of an issue and creates a workable solution to resolve problems. Understands verbal or numerical information and how to make reasoned decisions based on this analysis. </li><li>Release Planning and Forecasting - Defines and estimates work in scope for release based on target outcomes, prioritizes deliverables, aligns capacity with plan work, monitors progress against estimates, manages scope adjustments based on new insights, and ensures successful release of the product increment. </li><li>Change Management - Understands different change models and how to put in place successful organizational, system, or employee change programs. Ensures limited disruptions to the team by making clear changes. </li><li>Continuous Improvement - Work towards continuously improving products, services, or processes. Plans and implements change. Checks data to analyze the results of the change and whether it made a difference. Implements it on a wider scale if effective. </li><li>Data Gathering and Reporting- Uses varied tools, techniques, and processes for gathering and reporting data. Knows which data to collect and what would be useful to report on. </li><li>Impediment Removal and Management - Identify, prioritize, and resolve obstacles that hinder team progress, ensuring smooth workflow and timely delivery. </li><li>Risk Management - Identifies, forecasts, and evaluates risks and navigates a way to avoid or limit their impact. </li><li>Dependency Management - Identifies, tracks, and resolves dependencies between teams, product development efforts, projects, or programs to ensure efficient execution and timely delivery of target outcomes without bottlenecks or delays. </li></ul> <h3>The Team</h3> You will support two cross-functional squads, engaging with all team members and the Product Owners to reinforce and embed an agile approach and principles into the day-to-day work. By demonstrating and promoting Fidelity and agile leadership behaviors, you will evolve and sustain an innovative agile culture. You will support teams that are responsible for enhancing the overall advisor experience, enable investors to meet their financial goals by providing them and their financial institutions a suite of modern and intuitive financial account information tools and provide support across the Platform domain for other core capabilities across the browser-based Wealthscape application. <h3>Dynamic Working</h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. <h3>Company Overview</h3> Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. <h3>Information about Fidelity Investments</h3> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

IT Project Manager

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Data Quality Analyst to work in Merrimack, NH! <h3>The Role</h3> Our data is moving faster than ever and as we prepare for more complex, timely analytics and AI, our data will need to be ready to handle it The Data Quality Analyst will be primarily writing data quality rules using our internal data trust platform. In this critical role, you are helping identify data quality issues early, before they manifest themselves in downstream reporting and escalate into a real problem that impacts business operations. Additional responsibilities include documenting these rules. This is an exciting opportunity for a data-driven professional who thrives in a fast-paced, high-impact environment and is passionate about ensuring data is of the highest quality. <h3>The Expertise and Skills You Bring</h3> <ul> <li>Bachelors degree or equivalent work experience </li><li>Ability to consistently identify and appreciate quality at both the macro and micro level </li><li>Basic understanding of statistics </li><li>Proficiency in data analysis tools and a query language (SQL, Snowflake, etc.) </li><li>Strong analytical and critical thinking skills with attention to detail </li><li>Excellent documentation skills </li><li>Ability to work independently and collaboratively in a demanding environment </li><li>Comfortable raising issues and errors to team members </li></ul> <h3>Responsibilities include:</h3> Data Quality Rules <ul> <li>Writing data quality rules using our internal data trust platform </li><li>Ensuring rule coverage on all critical views and tables </li><li>Documenting these newly created data quality rules </li></ul> <h3>Data Quality Assurance</h3> <ul> <li>Validate data accuracy, completeness, and integrity </li><li>Identify and address data quality issues and discrepancies </li><li>Address and resolve data availability issues </li></ul> <h3>The Team</h3> The Data Quality Analyst, Analytics &amp; Performance Insights is part of Fidelity’s Brokerage group, specifically within the Strategy, Planning &amp; Enablement Team. We provide holistic reporting and analytics support to the Brokerage Client Services organization. We are a leading provider of investment management, retirement planning, family conversations, portfolio guidance, brokerage, benefits outsourcing, and many other financial products and services. We believe in building relationships, not just in building sales or building our assets. After all, our clients will place their investments, their savings, and their futures in your hands

Data Quality Analyst

<h3>The Team</h3> Come and join our team that provides Fidelity with the world class capabilities and services which connect our associates to our millions of participants, members, and customers. We are an agile scrum team that is responsible for the Contact Center platform and engineering which provides our voice, email, and web chat communication channels. Continual improvement is essential in our space. This requires us to seek out associates who are curious, innovative, and driven to settle for nothing less than complete obsession with the experiences of our customers and associates. We are a team of systems engineers with a thirst for continued learning, a team-first attitude, and a focus on delivering value to the organization. The platform services over 20M clients and processes more than 35M customer interactions per year while operating on a 24x7 basis. <h3>The Expertise You Have</h3> <ul> <li>Bachelor’s degree in computer science or equivalent </li><li>8+ years hands-on experience as a systems engineer </li><li>Demonstrated experience as an engineer responsible for designing, developing, testing, supporting, and solving the Contact Center and telephony products </li><li>Hands-on experience with Amazon Web Services (AWS) and Amazon Connect </li><li>Design and implement cloud-based integrations leveraging AWS services such as Lambda (using Node.js or Python), DynamoDB, CloudFormation, and others </li><li>Hands-on experience with Jenkins, including authoring and maintaining declarative CI/CD pipelines and libraries </li><li>Proficient in troubleshooting and resolving complex application issues using CloudWatch and other monitoring tools </li><li>Provide documentation, knowledge transfer, and architectural guidance to internal teams </li><li>Work cross-functionally with internal teams (cloud, security, telephony, support) as needed </li><li>Experience with version control and CI/CD for deployments </li><li>Proficient in troubleshooting and resolving complex application issues </li><li>Understanding of enterprise-scale platform architecture to which includes considerations for high availability and business continuity. </li><li>Expertise with Agile (Scrum, Kanban) delivery and software design, development, test and operational automation </li><li>Proven ability to work independently and professionally in high pressure/visibility situations within tight timeframes </li><li>Self-starter, curious, collaborative, innovative, eager to learn and guide others every day </li></ul> <h3>The Value You Deliver</h3> <ul> <li>Write high-quality code for our applications that is reliable, scalable, and reusable </li><li>Understand the leadership vision and execute on that vision </li><li>Strengthen and promote the culture of innovation by setting examples </li><li>Find creative ways to get things done, and do them right </li><li>Develop a culture of best-in-class software engineering practices </li><li>Exercise a passion for keeping your knowledge up to date with the latest and greatest </li><li>Ensure the high level of integrity in the team </li><li>Take ownership and accountability for figuring out what needs to be done </li></ul> <h3>Company Overview</h3> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and cultivating a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.

Senior Systems Engineer

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an IT Project Manager in Merrimack, NH! <h3>The Role</h3> The IT Project Manager role is aligned to product development teams and partners with product leadership to manage the delivery of team objectives and deliver the vision of the product. This role is responsible for coordinating efforts across multiple teams to deliver seamless solutions and are responsible for improving the overall effectiveness of delivery for the team. The Project Delivery Manager advises and coaches others on Delivery methodologies (Scrum, Kanban, Lean, etc.) while simultaneously coordinating impediment, risks, cross-product interdependencies, and release management. <h3>The Skills and Expertise You Bring</h3> <ul> <li>4-year bachelor’s degree or equivalent </li><li>PMP, ACP or CSM preferred </li><li>5-7 years of experience as a SM, Project Manager, or similar type role </li><li>Conflict Resolution </li><li>Keeps abreast with trends, developments, and technologies within the field of Information Technology, locally and internationally. </li><li>Manage relationships, navigate team dynamics, and understand customer emotions, which helps in making insightful, user-centered decisions. </li><li>Facilitating - Manages and generates group discussions or meetings. Encourages people to take part and work together more effectively. </li><li>Understands the various agile and project frameworks and methodologies (e.g., Agile, SCRUM, Lean, Six Sigma, Waterfall, Kanban, etc.) and applies the appropriate framework/methodology for the situation. </li><li>Release Planning and Forecasting. </li><li>Understands different change models and how to put in place successful organizational, system, or employee change programs. </li><li>Continuous Improvement </li><li>Impediment Removal and Management </li><li>Dependency Management </li><li>Leads prioritization sessions for the product using fit-for-purpose prioritization techniques connected to the business strategy to visualize the work, manage dependencies and support prioritization of initiatives </li><li>Partner with delivery leadership (product and technology) to develop short and long-term plans for delivery teams aligned with annual and quarterly commitments </li><li>Leads prioritization, ensure planning effectiveness, detailed plans, schedules, assignments, and dependencies </li><li>Leads release planning sessions utilizing relative estimation and forecasting techniques </li><li>Identify, define, and lead dependency management, inclusive of resolving </li><li>Leads ongoing backlog refinement sessions, ensures a well-refined prioritized backlog, supporting effective delivery, continuous planning, and management of dependencies </li><li>Engage appropriately for release success by coordinating and supporting releases with client-facing business leaders as they drive client awareness and product engagement. </li><li>Monitor work in progress, minimize context switching to ensure teams maintain focus and finish </li><li>Facilitate trade off discussions using empirical delivery data for project/program progress </li><li>Identify, measure, and implement team delivery processes for predictable value delivery. </li><li>Manage multi-team coordinated end-to-end product delivery across organization, applying scaling practices, processes and routines as needed </li><li>Implement process and flow optimization practices to identify inefficiencies, advise on improvement, and identify updates to product strategy based on the lifecycle stage of the product </li><li>Mentor and coach product members in all aspects of delivery effectiveness, inclusive of the importance of good data hygiene practices </li><li>Facilitate group dynamics to resolve conflict and develop trusted partnerships </li></ul> <h3>The Team</h3> You will support one or more cross-functional delivery team engaging with all team members and the Product Leader to reinforce and embed an agile approach and principles into the day-to-day work. By demonstrating and promoting Fidelity and agile leadership behaviors, you will evolve and sustain an innovative agile culture The squad(s) are in the IWMS Platform Operations &amp; Reporting product area. <h3>Dynamic Working</h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. <h3>Company Overview</h3> Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. <h3>Information about Fidelity Investments</h3> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Security Officer Are you a motivated, dedicated professional looking for a career that offers significant growth? Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Security Officer to work in Merrimack, NH! The Role This is not a typical “security guard” position, and no prior security or law enforcement experience is required. We are looking for candidates that are self-motivated, customer focused, results-oriented, and who possess exceptional critical thinking, oral and written communication skills. We will train you to actively patrol and respond to breaches and other threats against the firm, as well as acting as a first responder in emergency situations. This position will provide you additional opportunities to learn about business groups throughout Fidelity. If desired, you will have exposure to the various career paths available within the company, all while gaining marketable security and life safety experience. Specific onboarding and ongoing security training provided. Please note: Hiring for this position is contingent upon successful completion of a thorough background check, including criminal, credit and education history, work experience/references, and a drug screen. Schedule <ul> <li>2 month rotations between days and nights </li><li>Shifts are 12 hours (6am-6pm or 6pm-6am) </li><li>Weekly schedule is 48 hours one week, 36 the next </li></ul> The Expertise and Skills You Bring <ul> <li>Ability to deliver premium experiences when interacting with visitors, vendors, associates, and customers while assisting in the implementing/adherence of all company standards and policies. </li><li>Ability to spend periods of time walking or standing at a fixed post. </li><li>Ability to perform first-responder rescue activities involved with medical, security or other life safety emergency situations. </li><li>Knowledge of basic first aid and CPR and basic physical security techniques/principles, or the ability to acquire such knowledge through provided training. </li><li>Demonstrate poise under stress and is comfortable advising others during a medical, security or other life safety related incident. </li><li>Basic computer proficiency. </li><li>Strong analytical skills. </li><li>Excellent written and oral communication skills. </li><li>Availability to work a flexible schedule (days, nights, or weekends). </li><li>Some college preferred; bachelor’s degree or equivalent experience a plus. </li></ul> The Team At Fidelity, our greatest asset is our associates and as a Security Officer, you will play an important role in helping ensure the safety and security of Fidelity Investments’ associates and facilities. In this role, you will represent Global Security Operations while providing exceptional customer service impacting the culture and community across Fidelity. You will work with a team of security professionals and site security management on day-to-day safety and security issues and when required, local public safety (law enforcement, fire, other governmental) agencies.

Security Officer

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an ATM Network Engineer to work in Fidelity’s Enterprise Infrastructure Group in Merrimack NH, Westlake TX, Boston MA or Durham NC! The Role The ATM (Application Traffic Management) Network Engineer will be responsible for the overall F5 &amp; AVI Load Balancing design and providing secure connectivity solutions to the Fidelity enterprise allowing Business teams and customers to be more competitive, more productive, and more profitable in a global business environment. These responsibilities include designing new enterprise solutions, enabling new customer connectivity, securing the environment through tactical change management, as well as working in a cross-organizational fashion to consult and enable these services. This position will require a disciplined approach towards ITSM methodologies ensuring the delivery of information technology services to meet the needs of the business community. <ul> <li> Manage, support, and design F5 and load balancing solutions for critical applications running on-prem, at multiple CSPs, and hybrid environments. </li></ul> <ul> <li> Consult with business partners on best practices and options with the various technology platforms. </li></ul> <ul> <li> Troubleshoot complex issues related to the Application Traffic Management environment (F5 and AVI) </li></ul> <ul> <li> Shift -oriented operations support, in collaboration with network operations and network engineering teams. </li></ul> <ul> <li> Work closely with business partners and other Global Network Services team to ensure 24x7 availability. </li></ul> <ul> <li> Member of 3rd level engineering escalation on-call rotation. </li></ul> <ul> <li> Escalate issues as needed. </li></ul> The Expertise and Skills You Bring <ul> <li> A minimum of 4-6 years’ engineering experience installing, configuring, and supporting load balancing technologies, preferably F5, HA Proxy, and/or VMWare/AVI. </li></ul> <ul> <li> Deep knowledge of Traffic Management platforms </li></ul> <ul> <li> Automation experience, eg. Ansible, Python (a plus, not required) </li></ul> <ul> <li> Extensive knowledge of TCP/IP, including application knowledge. </li></ul> <ul> <li> Network Engineering and Troubleshooting skills </li></ul> <ul> <li> Application Traffic Analysis </li></ul> <ul> <li> Routed/Routing Protocols: BGP, OSPF, MPLS, VRF, VPNs – a plus </li></ul> <ul> <li> Enterprise Security Policy knowledge and best practices </li></ul> <ul> <li> Agile methodologies and framework </li></ul> <ul> <li> Network certifications a plus but not required. </li></ul> <ul> <li> Works well independently and as part of a team; ability to lead a project. </li></ul> <ul> <li> Enjoys working directly with customers and solving their technical problems. </li></ul> The Team Global Network Services (GNS) is dedicated to the overall global network engineering and support for Fidelity Investments within Enterprise Infrastructure &amp; Operations (EI&amp;O). The Traffic Management Name Services (TMNS) team is a member of this GNS team, and our team is accountable for the Application Traffic Management and DNS related services for the enterprise. Our F5 and AVI load balancing solutions and Infoblox and BIND DNS infrastructure are critical Fidelity resources that enable revenue producing services for the firm. <h3>Dynamic Working</h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. Please see the below pay rate range for the work location of Boston, MA only: $75.00-90.00 per hour.

ATM Network Engineer

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Technology Risk Assessor to work in Fidelity’s Cybersecurity business unit in Merrimack, NH! <h3>Technical Risk Assessor</h3> Enterprise Cybersecurity provides worldwide technology and support to all businesses under the Fidelity Investments umbrella. The Technical Risk Analyst will primarily focus on supporting users’ access and security needs, by providing minimum required access to computing systems and applications to fulfill their job functions. The role will provide subject matter expertise in information security principles, design and security administration for applications and operating systems. <h3>The Team</h3> The Cybersecurity Consultant will provide subject matter expertise in information security principles, design and security administration for applications and operating systems. We support all aspects of Identity and Access Management for the enterprise as well as external clients. <h3>The Expertise You Have</h3> <ul> <li>College Degree preferred. </li><li>Demonstrated Information Systems security experience. </li><li>Basic understanding in assessing business processes, analyzing, and assessing business process controls, identifying risks, and linking business risks to the relevant IT application controls and audit procedures. </li><li>Experience with security monitoring controls, methodology, and event remediation/resolution. </li></ul> <h3>The Skills You Bring</h3> <ul> <li>Must have strong written/verbal communication, people, and client service skills </li><li>Proficient with Windows and simple utility programming a plus but not essential </li><li>Ability to easily work with non-security teams to integrate security controls on projects </li></ul> <h3>The Value You Deliver</h3> <ul> <li>Strength in communicating effectively with both technicians and executives. </li><li>Demonstrated ability to handle heavy multi-tasking. </li><li>Ability to endure a fast-paced environment with minimum supervision and successfully meet established project deadline requirements. </li><li>Clear ability to complete work with minimal oversight. </li></ul> <h3>Dynamic Working</h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. <h3>Company Overview</h3> Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. <h3>Information about Fidelity Investments</h3> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Technology Risk Assessor

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Senior Automation Engineer in Merrimack, NH and Westlake, TX! Join Fidelity in 2025 as we launch our Better Way of Working! Your mission, if you choose to accept it, is to join others in the Money Movement Product under IWMS chapter driving towards greater delivery, efficiency, and quality. You will report to a Chapter Leader (your manager), whose main focus is to help you develop in your career and skills as we drive towards increased automation and continuous delivery with high quality. Chapter Leaders drive the “how”: skills &amp; mastery, while your Squad drives the “what.” This is the next evolution of Agile development! The Team As a Software Engineer in Test, you will be applying your strong software development and test automation skills to design, develop, test, deploy, maintain, and improve IWMS customer-facing software solutions. Your primary role will be collaborating with application teams to develop automation frameworks and drive a fast to market approach through automation. You will also be enabling your Scrum team standard quality methodologies to ensure we are building the right product the right way. The Expertise and Skills You Bring <ul> <li> Bachelor's or master’s degree in Computer Science, Software Engineering or related field </li><li> 8+ years of relevant quality engineering experience in an automated testing environment building strong automation for WebServices (REST APIs) and web-based applications </li><li> Strong expertise in automation tools Selenium, Cucumber Serenity, Python, RestAssured, Karate; nice to have code coverage tools such as Sonar and SeaLights </li><li> Strong expertise with the following desired skills: Java/JEE, Spring/Springboot, RESTfulServices, Cloud (AWS), SQL, NoSQL, Python, Test and Deployment technologies, Kubernetes </li><li> Experience with API design &amp; development in an AWS (Cloud) Migration, Data Design, Batch Processing, Workflow/Process Automation and UI </li><li> Cloud skills working with AWS EKS/ECS and AWS handled solutions such as Lambda, SQS, EC2, S3, CloudWatch and IAM roles/polices </li><li> Understanding of QA engineering, analysis, TDD and BDD concepts, defect tracking tools and processes </li><li> Experience using logging/observability tools such as Datadog, Splunk and ELK Stack </li><li> Knowledge in creating mock services </li><li> Solid CI/CD skills including full scale security and quality testing, build and deployment automation </li><li> Good analytical, communication and preparation skills and the ability to run with multiple tasks at a given time </li><li> Proficient with Agile methodologies </li></ul> The Value You Deliver <ul> <li> Drive the team’s commitment to high quality defining and implementing test strategies, scenarios and steps for automated integrated testing </li><li> Actively work towards and improve quality engineering practices such as code and design reviews, source control strategy, environment strategy, testing automation and CI/CD pipelines </li><li> Work with product owners, peer technologists and architects as required to deliver quality technical improvements to the platform </li><li> Provide technical guidance/coaching to analysts and developers on quality adherence to governance gates and quality tasks </li><li> Develop an understanding of the business domain and actively participate in technology discussions with partners </li></ul> Dynamic Working Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. Company Overview Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. Information about Fidelity Investments At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

23 Jobs in Merrimack, NH, USA