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<br><h4>Description</h4><strong>Senior Cloud Engineer - Observability Platform</strong><br><br><strong>The Role</strong><br> Do you want to work on leading edge cloud technologies which are transforming how developers work with cloud?<br> As a Senior Cloud Engineer in our Cloud Platforms area, you will work within a diverse team comprised of passionate technologists who believe in the power of innovation and constant collaboration. We believe that small, empowered, self-motivated teams can achieve outstanding things. We are passionate about opensource contributions, sharing our expertise and knowledge with the engineering community while adopting a continuous learning approach supported by a dedicated learning day each week.<br> Working on Foundation &amp; Pipelines squad, which supports the Core &amp; Common initiative of building, deploying, and supporting our new OTel observability platform focused on metrics and traces. This role contributes to strategic platform enhancements, including platform security and resiliency and new features.<br><br><strong>The Expertise and Skills You Bring</strong><ul><li>5+ years of hands-on experience deploying and/or supporting highly distributed multi-tiered systems at scale. </li><li>Hands-on experience in 2 or more languages (Python, Java, Go etc.). </li><li>Hands-on experience designing and building scalable and resilient applications in the cloud. </li><li>Good knowledge on networking concepts such as DNS, Load Balancers, routers etc. </li><li>Experience in troubleshooting Linux based systems </li><li>Experience on containerization technologies such as Docker, Kubernetes etc. </li><li>Experience in deploying applications in AWS platforms such as EC2 &amp; EKS or equivalent platforms from any other cloud provider such as GCP, Azure etc </li><li>Experience in building serverless applications using AWS Lambda, Step functions etc </li><li>Experience delivering software using engineering best practices and principles. </li><li>Extensive knowledge of infrastructure as code (Terraform, CFT, CDK, etc.). </li><li>Hands-on experience with continuous integration and continuous delivery/deployment using ALM tools such as Jenkins. </li><li>Passion for new technologies and cloud trends. </li></ul><br><strong>Bonus skills</strong><ul><li>Cloud Certifications in AWS. </li><li>Experience working on Logging, Metrics, and Tracing frameworks and understanding of Logging and Metrics Data Models. </li><li>Experience operating and/or using modern observability tools at scale (Prometheus, Grafana, ELK, Jaeger, Open Telemetry, fluentD, fluentBit, Open Tracing, Datadog, Splunk, etc…) </li><li>Hands-on experience with Open Telemetry (OTEL) or any opensource implementations. </li></ul><br><strong>The Team</strong><br> This is an opportunity for a highly motivated Senior Cloud Engineer to join the Cloud Observability Platform team in Cloud and Platform Engineering (CAPE) who are responsible for enabling the next generation cloud applications and platforms across Fidelity. You will work in a diverse, open and transparent culture using innovative solutions with the latest cloud native technologies and leading-edge engineering practices.<br><br><strong>Company Overview</strong><br> At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.<br><br><br>

Fidelity TalentSource

Senior Cloud Engineer

<br><h4>Description</h4><strong>Cloud Engineer - Container Platforms</strong><br><strong>The Role</strong><br> Do you want to work with leading edge container technologies and build platforms for exceptional levels of scale ?<br> As a Senior Cloud Engineer in our Container Management Platforms area, you will work within a diverse team comprised of passionate technologists who believe in the power of innovation and constant collaboration. We believe that small, empowered, self-motivated teams can achieve outstanding things. We are passionate about opensource contribution, sharing our expertise and knowledge with the engineering community while adopting a continuous learning approach support by a dedicated learning day each week.<br><strong>The Expertise and Skills You Bring </strong><ul><li>Experience in extending Kubernetes including build operators, custom resources. </li><li>Understanding of Kubernetes core concepts. </li><li>Hands-on development experience working with cloud technologies in AWS and/or Azure, </li><li>Experience creating SDK’s in GO / Python Scripting </li><li>Hands on experience building scalable cloud applications. </li><li>Strong understanding of software engineering best practices and principles </li><li>Hands on experience with Continuous Integration and Continuous Delivery/Deployment. </li><li>Passion for the DevOps culture. </li><li>Ability to work autonomously and without supervision to pick up challenges and meet deliverables. </li></ul><strong>Bonus skills </strong><ul><li>Familiarity with GitOps based tooling (ArgoCD) </li></ul><strong>The Team</strong><br> This is an opportunity for a highly motivated Cloud Engineer to join the Container Management Platform team working in Fidelity Architecture and Engineering, who are responsible for enabling the next generation streaming platforms across Fidelity. We excel in the construction of high quality, secure and scalable cloud platforms using industry-leading engineering principles and practices. We are a global team which has a passion for open source and continuous learning while pursuing engineering excellence in the cloud in a collaborative, open and transparent culture.<br><br><strong>Company Overview </strong><br> At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. <br> Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 3 if you would like to request an accommodation. <br><br>

<br><h4>Description</h4><p>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Calypso Analyst to work in Westlake TX, Boston MA, Merrimack NH or Jersey City NJ.</p><h4><strong>The Role</strong></h4><p>The Middle Office Operations division within Fidelity Fund and Investment Operations (FFIO) is looking for a forward-looking self-starter who thrives in a fast-paced environment. This individual must combine their validated ability to collaborate and customer focused mentality with solid analytical and development skills to provide creative and complete solutions to complex business and technical problems!</p><h4><strong>The Expertise &amp; Skills You Bring</strong></h4><ul><li>3+ years of business or systems analysis experience (within financial services industry preferred)</li><li>Derivative Trade Processing and Collateral Management domain expertise from a business and/or technology</li><li>Experience with Calypso Configuration &amp; CATT tool</li><li>Experience in defining clear and concise requirements for and providing support for Financial applications</li><li>Experience with JIRA, Postman, Excel, SQL, and Microservices based applications preferred</li><li>Ability to understand the technology and software architecture of an application</li><li>Strong analysis skills, with a proven track record of delivery of sophisticated technology projects</li><li>Bachelor's degree or equivalent experience in either Computer Science, Management Information Systems, Business Information Systems, Mathematics or Finance related field</li><li>Good interpersonal, relationship management and facilitation skills. You are a strong contributor with a dynamic work style</li><li>Ability to establish and maintain positive relationships with business partners and technology</li><li>Confident with having trade off conversations with business partners</li><li>A consistent track record of excellent written and verbal communication skills with business and technical team members across the organization</li></ul><h4><strong>The Team</strong></h4><p>Middle Office Operations is responsible for middle office trade processing, trade settlements, corporate actions, income collection, cash management, cash and position reconciliations, securities lending, and transfer agent control and reconciliation. Within Cash and Positions, our applications support Derivatives and Repo trades, collateral, and securities lending.</p><h4><strong>COVID Work Policy</strong></h4><p>Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. You’ll be spending some of your time onsite depending on the nature and needs of your role.</p><h4><strong>Dynamic Working – Post Pandemic</strong></h4><p>Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style!</p><p>Your success and growth is important to us, so you’ll want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you.<br><br> The hourly pay rate range for this position is $100.00-125.00 per hour. <br><br><strong><em>Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.</em></strong><br></p>

Calypso Analyst

<br><h4>Description</h4><br> Come join the Workplace Investing Scrum Master Chapter!<br><br> As a Scrum Master you blend deep scrum expertise with a passion for mentoring, coaching, and continuous improvement. As part of highly collaborative agile team(s) you will advise on performance against agile values, practices, metrics, and processes to accelerate team(s) value delivery. In partnership with the Product Owner, you will maintain a backlog, help to remove impediments, and ensure effective agile events . You will support the team by engaging with all team members and product area leadership to reinforce and embed an agile approach and principles into the day-to-day work. This role often requires coordinating the efforts and releases of multiple systems teams with interdependencies to deliver a seamlessly integrated solution to our customers.<br><br> The Expertise and Skills You Bring<br><br><br> Here are the key skills and areas of expertise that are critical for success in this role:<br><br> · Bachelor’s Degree/undergraduate degree/equivalent preferred<br> · Certified Scrum Master (CSM)/equivalent preferred<br> · Experience working with or in agile teams with good understanding of agile practices and tools (Jira, Kanban, Lean) and value delivery for customers<br> · Working closely with the product owner to plan and complete the highest priority work as per the product roadmap through well-executed sprints<br> · Accelerating overall team performance, efficiency and value delivered by engaging within and across teams to find opportunities to improve agile maturity and metrics, and providing coaching, training, and resources<br> · Ensuring agile events are planned for and effective (e.g. sprint planning, daily meetings, retrospectives and as appropriate, scrum of scrums)<br> · Maintaining and updating squad performance metrics (e.g., burn-down charts) and artifacts to ensure accurate and clear feedback to the team members and transparency to other partners<br> · Organizing and presenting ideas and information logically and concisely to a variety of audiences<br> · Handling multiple, competing priorities simultaneously<br> · Coaching and mentoring complex teams<br> · Participating in a community of practice, providing scrum knowledge to members of your product area and identifying opportunities for continuous improvement within the product area.<br><br><br> The Team<br><br> The Workplace Investing Scrum Master Chapter is committed to coaching, developing, and empowering Scrum Masters to lead development teams that embrace the agile mindset. We have established a learning culture that amplifies best practices, delivers consistent, predictable, and impactful results, celebrates diversity and inclusion, creates a safe and respectful environment, and provides career guidance and mobility opportunities for Scrum Masters. We build trusted, collaborative relationships with our product and technology partners across Fidelity and embrace customer-focused methodologies that enable innovation and drive valuable product delivery.<br><br> Company Overview<br><br> Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.<br> Join Us<br> At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a Best Place to Work in 2023. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.<br> At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling “Dynamic Working”. Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change. We invite you to Find Your Fidelity at fidelitycareers.com.<br> Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.<br> Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 3.<br> At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.                                                            <br>

Agile Scrum Master

<br><h4>Description</h4>                As a systems analyst on the team, you will be expected to quickly gain understanding of all the components of our applications and will work with the team to deliver best in class customer experience solutions.? The ideal candidate should show ease at making personal connections, be confident in leading and constructively challenging with a dedicated approach to solving problems and overcoming obstacles.? <br><br><h4>The Expertise You Have</h4><br><ul><li>5+ years professional experience as a Systems Analyst for software solutions? </li><li>Proven experience researching, optimizing, developing and authoring solution requirements, user stories, and specifications for moderate to complex software systems? </li><li>Proven experience with Structured Query Language (SQL) and programming in general? </li><li>Strong understanding and experience with complex relational database schemas and SQL management tools? </li><li>Proven experience working with REST, SOAP, JSON and APIs? </li><li>Proven experience with Agile development methodologies? </li><li>Deep knowledge of scrum tools – Jira experience desirable? </li><li>Excellent analytical skills? </li><li>Good knowledge of Behaviour Driven Development – Gherkin/Cucumber </li><li>Release coordination </li><li>Reverse engineer code to understand business logic and develop prototypes– Excel Macros/Java/Angular </li><li>Produce artifacts – business flow diagrams, context diagrams </li><li>Have good understanding of solution architecture </li><li>Build OpenAPI contracts </li><li>Prod incidents analysis – Splunk queries, build dashboards/alerts </li><li>Bachelor’s Degree Computer Science or related technology discipline? </li></ul><h4>The Skills You Bring</h4><br><ul><li>You are a detail-oriented person with a real passion for accuracy, clarity, and elimination of ambiguity? </li><li>You are deeply effective in written and verbal communications and are dedicated to tailoring content to the appropriate audience (business vs. technology, associate vs. management, etc.)? </li><li>You are a self-starter who can rapidly assimilate business processes, goals and objectives and distill them into well-defined requirements? </li><li>You understand how technology can automate business processes and can effectively propose, challenge and engage in ideation with business and technology teams in formulating software designs and solutions? </li><li>Assist in identification, isolation, resolution, and communication of problems within the production and nonproduction environment and perform troubleshooting.? </li><li>You are flexible and can adjust your work schedule to accommodate both U.S. and China-based teams and associates? </li><li>Good interpersonal and leadership and influencing skills (without direct authority of others)? </li><li>Self-driven, self-managed, energetic, passionate, and motivated with the ability to work independently to deliver results? </li></ul><br><h4>The Value You Deliver</h4><br><ul><li>Ensuring the technology team is building the right software solutions and components to maximize customer experience? </li><li>Facilitating flow of requirements from the business to the technology team? </li><li>Reducing requirements and design risk and resulting costs associated with rework and redesign? </li><li>Exercise a passion for keeping your knowledge up-to-date with the latest and greatest? </li><li>Help maintain the high level of integrity in the team? </li><li>Take ownership and accountability for figuring out what needs to be done </li></ul><br>

Systems Analyst

<br><h4>Description</h4>                Asset Management Technology (AMT) is looking for a tenured full-stack Software Engineer to drive technical solutions for the Innovation squad. This outstanding squad focuses on identifying business problems that require innovative solutions, in close collaboration with business partners, while using different, new and upcoming technologies to tackle those problems.<br> We are looking for a technical leader with a strong and well-rounded engineering background and a passion for learning and implementing new technologies and solutions. The leader is expected to be the voice of the technology team and represent the squad in terms of designs and solutions along with the Squad lead. Mentoring the team and motivating them to come up with innovative solutions will be a core aspect of this role. The role will also involve guiding the team as we go through the roadmap, making sure that we are following engineering standards and developing in scalable and reusable ways<br><strong>The Expertise and Skills You Bring</strong><ul><li>8+ Years of full stack development experience with architecting, crafting, developing, and maintaining multi-tier applications. </li><li>2+ Years of proven Technical Leadership Experience </li><li>Solid understanding of Java, Spring Boot, REST APIs </li><li>Working experience with Python, SQL/PLSQL, and Kafka </li><li>Working experience with AWS services, EC2, EKS, CICD Pipelines </li><li>Experience with client-side tech stack: HTML, CSS/SCSS, JavaScript, Angular and NGRX <strong>is a plus</strong>. </li><li>Exposure to AI/ML will be of <strong>added advantage</strong></li><li>Experience serving as a strong hands-on technical team member producing clean, unit-tested code. </li><li>You can deliver maintainable, extensible, reusable and performant solutions. </li><li>You have the ability to lead and mentor a team with compassion </li><li>Highly curious and motivated quick learner; has shown ability to implement new/emerging trends and technologies with passion. </li><li>You will lead application design efforts, participate in design reviews, and code reviews. </li></ul><br><strong>The Value You Deliver</strong><ul><li>Delivering high quality, timely, efficient, and maintainable software solutions in an agile environment to meet functional and non-functional business requirements. </li><li>Technical expertise toward the delivery of sophisticated technical features. </li><li>Resolving issues and/or identifying approaches to solutions. </li><li>Leading and supporting the ongoing development of members of your full-stack Engineering team. </li></ul><br><strong>How Your Work Impacts the Organization</strong><br> Fidelity Asset Management Technology provides worldwide technology and support to all the Portfolio Management, Research, Trading and Investment Operations functions. Asset Management Technology is an integral partner for Asset Management to deliver innovative, scalable, industry-leading investment tools that enables the business to achieve competitive advantage globally.<br><br><strong>Please see the below pay rate range for the work location of Boston only</strong>: $60.00-80.00 per hour. <br><br><strong>Please see the below pay rate range for the work location of Smithfield only</strong>: $60.00-80.00 per hour.<br><br> Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.<br><br>

Full Stack Engineer

<br><h4>Description</h4>                Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a System Engineer to work in Fidelity’s Enterprise Infrastructure Group in Westlake, TX. <h4><strong>The Role</strong></h4> Our Application Systems Engineering Support Group within Enterprise Infrastructure combines Operations Perfection with the Development Experience to deliver services at high scale, high availability with resilience by using automation and Infrastructure Code. We build reliability into our ecosystem by applying standard processes in Resiliency Engineering, Automation and Observability. <h4><strong>Team</strong></h4> The team comes from diverse technical backgrounds, and the responsibilities provide the opportunity for a variety of challenges. Ideal candidates will have a background in either systems engineering or software engineering with a desire to learn and understand the other or previous experience as a systems engineer or SRE. We are looking for a Systems Thinking Leader who has helped teams scale through production insights, operational automation, developer mentorship, real-time metrics, and automation. <h4><strong>The Expertise You Have</strong></h4><ul><li>Bachelor’s degree or higher in a technology related field (e.g. Engineering, Computer Science, etc.) required, Master’s degree a plus </li><li>Proven experience with monitoring and management tools (Splunk, Datadog, Catchpoint, Grafana, AWX/Ansible, etc.) and building automation </li><li>Experience using CI/CD Tools (Jenkins, uDeploy) and the backend code implemented by it </li><li>Experience with building and operating highly resilient platforms in Azure/AWS Cloud environments </li><li>Experience in Cloud development (Azure or AWS) using Python, shell scripting, PowerShell etc. and cloud migration skills a plus </li><li>Hands-on experience with container orchestration, preferably with Kubernetes </li><li>Hands-on experience with Linux and windows operating systems. </li><li>Hands-on experience with container orchestration is a plus. </li><li>Hands-on experience with ITSM tools such as ServiceNow and ITSM process such as Incident, Change and Problem Management. </li></ul><h4><strong>The Skills You Bring</strong></h4><ul><li>Experience managing systems using infrastructure as code tools (AWX/Ansible, Terraform, Rundeck …) </li><li>Proven understanding of Cloud Computing and DevOps concepts including CI/CD pipelines </li><li>Ability to automate in a programming language like Python, Shell Script or PowerShell </li><li>Experience with Hands-on Kubernetes skills and knowledge a plus. </li><li>Hands on experience with one or more observability tools (Datadog, Grafana, Prometheus etc…) </li><li>Proven experience in maintaining scalability and resiliency of complex environment. </li><li>Proficient communication skills with an ability to reach both technical and non-technical audiences </li><li>Quick learner with ability to pick up new tools </li><li>Ability to work with a variety of individuals and groups, both in person and virtually, in a constructive and collaborative manner and build and maintain effective relationships </li></ul><h4><strong>Dynamic Working</strong></h4> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.                                                            <br>

Systems Engineer

<br><h4>Description</h4><h4><strong>Software Engineer in Test </strong></h4> Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Software Engineer in Test to work at Fidelity Investments in Durham, NC! <h4><strong>The Team</strong></h4> The Planning and Advice Platform in the Fidelity Personal Investing Wealth Domain seeks to provide the BEST FINANCIAL OUTCOME for our customers through FINANCIAL PLANNING and ADVICE. The platform services team delivers and calculates data that enables financial planning tools to provide that outcome. <h4><strong>The Expertise You Have and Skills You Bring</strong></h4><ul><li>Bachelors in Computer Science Required </li><li>Demonstrated testing and development of high volume Batch application </li><li>Automated Testing and Continuous Integration enable rapid development and deployment of our best in class planning tools. Your ability to work cross functionally in Quality assurance and Development ensures our success in bringing the best of planning and financial execution to our customers! The development of automated and innovative tools to increase development velocity and decrease manual, repetitive effort magnifies our ability to deliver products quickly and with high assurance of excellent quality. </li><li>You should have demonstrated experience in tools such as </li><li>Java with Spring Boot and Rest Assured, Postman or Java or other OOP experience </li><li>Spark </li><li>BDD testing with Cucumber and Gherkin </li><li>Agile software development process (and tools such as JIRA, GIT/Stash, Splunk) </li><li>DevSecOps: Jenkins, virtualization, automated test </li><li>Cloud </li><li>Batch processes (Control-M for example)/high volume batch processing (big data) </li><li>These skills are examples, and your strongest asset is your ability to develop NEW skills as our platforms evolve!! </li><li>You are a person who through your own initiative, introduces and drives innovative solutions to assure outstanding quality for our customers. </li><li>You have deep seated curiosity about understanding the financial planning process and its value! </li><li>Relational Database query expertise—test data mining </li><li>Test Triangle </li></ul><h4><strong>Dynamic Working</strong></h4> At Fidelity TalentSource, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we call “Dynamic Working.” Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change. <br><h4><br><strong>Company Overview</strong></h4> Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skillset and developing your professional network, consider a role with Fidelity TalentSource.<br><br> For information about working at Fidelity TalentSource, visit FTSJobs.com. <br> Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation.<br><h4><strong>Information about Fidelity Investments </strong></h4> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences.<br><br> Fidelity Investments and Fidelity TalentSource are equal opportunity employers.                                                            <br>

SWET-Software Engineer in Test (Rest Assured)

<br><h4>Description</h4><h4>Technical Operator, HTS Managed Events </h4><br> Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Technical Operator to work in Fidelity’s Enterprise Infrastructure Group in Boston, MA.Technical Operator This unique position will provide multi-purpose room operation for events held locally at the 245 Summer Street, Boston. This position will support the High Touch Services Managed Events team and will work directly with the larger team to support both local and virtual events. There are 4 physical multi-purpose rooms at this location, each with control rooms containing audio and video mixers, camara controllers, and full room systems to operate the room. The position is expected to review scheduled events, coordinate with the virtual team, attend planning meetings, secure and ultimately be accessible throughout the live event. The position requires pre-production calls, reviews and testing, and confirmation of meeting details. The position will provide the Managed Event team with a direct contact to handle the technical support of the physical MPRs in Boston. <h4>The Team</h4> This position will work with Fidelity’s High Touch Services team, specifically within the Managed Events team. The High Touch Services team is a small versatile technical team of @40-50 associates. The Managed Events team consists of 15 associates that work across High Touch Services to provide Live and Virtual Event Production, Board Support, Company Meeting Support, Client Sales Engagements, and Customized Technology Solutions. <h4>The Expertise You Have</h4><ul><li>3+ years of live event, audio visual, or technical support role. </li><li>A communication leader. </li><li>An organizational professional. </li></ul><h4>The Skills You Bring</h4><ul><li>Operations of Video and Audio mixers, camera control, A/V routing. </li><li>Video conferencing knowledge (Zoom preferable) </li><li>Coordination/Production of Live Meeting/Event </li><li>Deep technology knowledge and interests </li><li>PC support knowledge </li></ul><h4>The Value You Deliver</h4><ul><li>Providing the expertise to ensure Live Events are performed perfectly. </li><li>Physical availability to support 245 Summer Street location. </li><li>Continuously evaluating and innovating with the aim to make the MPRs a “World Class” experience. </li></ul><br>

Operations Technologist

<br><h4>Description</h4><h4><strong>Sr. Digital Product Analyst</strong></h4><p>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Sr. Digital product Analyst to work at Fidelity Investments in Westlake, TX!</p><h4><strong>The Team</strong></h4><p>Digital Solutions chapter members are passionate about bringing together process, technology, analytics and user experience to scale our ability to serve our growing client and associate base. Our members share a set of core product management and analytical skills, as well as a set of differentiated skills which extend their ability to meet the needs of the squad to which they are aligned. You will be aligned with a squad that supports digital applications/products for our internal client facing associates in our call centers or in our investor center locations nationwide.</p><h4><strong>The Role</strong></h4><p>The Digital Solutions chapter builds world class digital experiences at scale. Our chapter members humanize products, services, and experiences by:</p><ul><li>Integrating deep research &amp; industry awareness </li><li>Impacting product strategy </li><li>Driving implementation across all client and associate touchpoints. </li></ul><p>This position provides business analysis and expertise to support the creation of digital experiences that support our clients and associates. The Digital Product Analyst plays a leading role in all phases of digital product management, including:</p><ul><li>Discovering the right opportunities using data </li><li>Defining the requirements </li><li>Crafting innovative solutions </li><li>Supporting client and field readiness </li><li>Measuring the business outcomes </li></ul><h4><strong>The Expertise You Have and Skills You Bring</strong></h4><ul><li>Bachelor's degree in business, finance, management or technology related field </li><li>8-10+ years of business/systems analysis, product management or software engineering experience delivering customer or associate focused digital solutions of high value </li><li>Background in user experience (UX) techniques &amp; methods a plus (e.g. Customer Journey mapping, empathy mapping &amp; affinity mapping). </li><li>Strong acquisition, refinement, and prioritization of requirements (e.g user stories) </li><li>High level business logic design or interpretation </li><li>Validation of outcomes by way of quantitative and qualitative measures that align with product area goals </li><li>User Acceptance testing experience </li><li>Go to market strategy &amp; execution experience. </li><li>Experience in iterative SDLC and changing requirements. </li><li>Superb communication &amp; story telling skills, conveying the vision and impact of digital solutions through using data and visualization </li><li>Familiar with APIs and an affinity for technology and a continuous learning approach regarding industry innovations </li><li>Project Management skills including stakeholder management, dependency management and milestone tracking. </li><li>Contact Center or CRM vendor application experience desirable (e.g. Salesforce / Genesys) </li></ul><h4><strong>Dynamic Working</strong></h4><p>At Fidelity TalentSource, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we call “Dynamic Working.” Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity location for at least two weeks, 5 consecutive days, every two weeks. These requirements are subject to change.</p>

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