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<br><h4>Description</h4><strong>Delivery Consultant</strong><br><strong>The Role</strong><br> As a Workplace Investing (WI) Delivery Consultant, you blend a passion for delivering value to customers with an emphasis on continuous improvement within the WI Delivery System. You will do this through coaching, supporting, and guiding leaders to optimize their approach to product development. You will act as a change agent, facilitator, and product lifecycle subject matter expert creating a solid foundation for achievement of business goals. <br><strong>Key Responsibilities Include</strong><ul><li>Coach and support WI leaders as they continue to evolve their understanding of how to maximize effectiveness of the WI Delivery System across their areas of accountability. </li><li>Look holistically across the system, bring together critical partners, and establish routines to foster outcome-centered collaborative ways of working. </li><li>Assess existing delivery systems to identify gaps, inefficiencies and areas for improvement and guide those responsible to implementing changes. </li><li>Streamline workflows and delivery processes to ensure speed, accuracy and reliability. </li><li>Evaluate and recommend delivery-related tools . </li><li>Identify and improve metrics to measure effectiveness of the delivery system. </li><li>Work with Program Managers, operations teams and other stakeholders to align the delivery system with business goals. </li><li>Stay updated with industry trends, technologies and best practices in delivery systems and logistics. </li><li>Drive innovation and propose new methods to optimize product delivery operations. </li></ul><br> The <strong>Expertise and Skills You Bring</strong><ul><li>8+ years of experience in delivery system design, process improvement, or operations </li><li>Expertise in the product management lifecycle </li><li>Knowledge of process improvement methodologies and Scaled Delivery Frameworks (Lean, Agile, Six Sigma, Scrum@Scale, SAFe, LeSS, etc.) </li><li>Track record of successfully championing adoption and consistent use of delivery practices, tools and data for strategic planning, prioritization, and managing the work (e.g., Jira Align, Jira, Miro, Power BI, etc.) </li><li>Proven strategic, analytical, and problem-solving skills </li><li>Experience coaching and mentoring leaders at various levels </li><li>Take a continuous improvement approach </li><li>Ability to be flexible in approach and share innovative and creative thinking as you mentor leaders through solving problems to deliver increased value </li><li>Approach work with curiosity and model a culture of continuous learning, mentoring </li><li>Financial services experience preferred </li></ul><br><strong> The Team</strong><br> The Delivery Enablement office supports the Workplace Investing (WI) business unit through maximizing the effectiveness and efficiency of the WI Delivery System. We do this through utilizing a standard delivery model that enables common language, consistency of practice, and adoption to change. Our office includes delivery consultants, executive coaches, and change management leads and supports programs and products and services within WI and Fidelity Healthcare group.<br> Company Overview<br> At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.<br> Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.                                                            <br>

Fidelity TalentSource

Delivery Consultant

<br><h4>Description</h4><h4><strong>Position Description:</strong></h4> As part of Investment Services team, the Platform and Data Strategy Business Analyst is responsible for execution and ongoing analysis and improvement of platforms and data processes. The position is critical to enhancements/implementations to platforms, issue resolution and helping to drive scale and efficiency across multiple systems, groups and processes.<br> We are looking for someone who is passionate about technology, data strategy, business intelligence, business requirements exploration and discovery, systems improvements, data consumption processes and reporting. The successful candidate will represent the needs of the Platform and Data Strategy BA functions. You will be a member of a team of associates passionate about platforms/technology, data strategy, driving modernization and helping to transform how investors perform their roles in the future. <h4><strong>The Team</strong></h4> Working within the Platform &amp; Data Strategy group, our work supports the business in multiple ways including platform and data strategy initiatives and support. We assist with gathering and analyzing business requirements, while helping with the transformation of the Investment Decisions Solutions (IDS) landscape. Our team is responsible for driving technology, data strategy, and process improvements on behalf of the IDS functions. You will work closely with the investors, operations, and technology partners as the Business Liaison to improve current technology platforms and enhance data strategy and quality, while also helping to drive the implementation and adoption of new tools, process and technology within the business. <h4><strong>The Expertise You Have </strong></h4><ul><li>0 -3 years’ experience working in a corporate setting </li><li>Proven capabilities working with project/platform implementations and data strategy/analysis with a sophisticated technical curiosity </li><li>Conceptual understanding of databases with some experience with Python and/or SQL </li><li>Basic understanding of process improvement methodologies </li></ul><h4><strong>The Skills You Bring </strong></h4><ul><li>Strong analytical skills and problem-solving capabilities. </li><li>Strong Excel skills </li><li>Strong PowerPoint skills </li><li>Basic project management skills </li><li>Strong organizational skills, with the ability to work on multiple assignments simultaneously </li><li>Good interpersonal skills, including excellent written and verbal communications skills </li><li>Learning mentality, always seek to understand the underlying platform, data and technology working to effectively bridge between issues and their root cause </li><li>Strong team-oriented approach to getting work done </li><li>Interest in Financial Services and Asset Management with a desire to grow career </li></ul><h4><strong>The Value You Deliver </strong></h4><ul><li>Enhance platforms and ensure high quality data for investors </li><li>Identify technical and business process issues and collaborate with business, operations, data and technology partners in resolving them </li><li>Ensure the quality and timeliness of ongoing platform and data strategy initiatives </li><li>Work with investors to help them process, use and understand platforms and data across a variety of applications </li></ul><h4><strong>Company Overview</strong></h4> Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. <h4><strong>Join Us</strong></h4> At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a Best Place to Work in 2023. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.<br> At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling “Dynamic Working.”<br> We invite you to <strong>Find Your Fidelity</strong> at fidelitycareers.com.<br> Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.<br> Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 3.                                                            <br>

Business Analyst

<br><h4>Description</h4><p><strong>The Role</strong></p><p>This role within Go-to-Market &amp; Strategic Planning will assist with administrative, project management, and field enablement work for several complex institutional and retail initiatives. This role will collaborate closely with other GTM team members to deeply understand the initiatives being developed, track progress against workstreams, and assist in creating accurate and clear sales and service enablement and client-facing product resources that may require some technical writing. Reporting to the Vice President of Go-to-Market &amp; Strategic Planning, the Project Manager will help represent GTM in cross-functional forums and collaborate closely with others from across the business. Fidelity Digital Assets® is a growth business, so comfort with varying pace of work, shifting with the business and market needs, and operating with a high degree of ambiguity is required.</p><p><strong>The Expertise and Skills You Bring</strong></p><ul><li>This role requires someone who is detail-oriented, proactive, and highly collaborative. Given the pace of the business and technical subject matter, being able to learn quickly, identify next steps and initiate work independently, and incorporate feedback is a must.</li><li>Strong project management skills and business acumen to contextualize the broader initiatives required.</li><li>Product and/or technical writing experience required.</li><li>Institutional background or experience in a highly regulated industry preferred.</li><li>Confident in driving conversations that progress integrated planning and enable other teams to advance work in their respective areas.</li><li>Note: Fidelity is not providing immigration sponsorship for this position</li></ul><p><strong>The Team</strong></p><p>As a key part of the product delivery cycle, the Go-to-Market &amp; Strategic Planning team collaborates deeply with Fidelity Digital Assets’ product, operations, sales, and service teams to ensure business readiness for the rollout of new or enhanced capabilities and key cross-business initiatives. Fidelity Digital Assets® is a subsidiary of Fidelity Investments dedicated to building products and services that help institutional and retail investors access digital asset markets.</p>

Project Manager

<br><h4>Description</h4><strong>Talent Acquisition Partner</strong><br><br> Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Talent Acquisition Partner to work in Denver, CO.<br><br> The hourly pay rate range for this position is $30-$35 per hour. <br><br><em>Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.</em><br><br><strong>The Role</strong><br> At Fidelity, our greatest asset is our associates, and we focus on building an environment that allows people to perform at their best and make an impact! The Talent Acquisition Partner is a critical member of our HR team by ensuring that we are hiring the most qualified talent for the firm.<br><br><strong>The Expertise You Have</strong><ul><li>Previous experience with end-to-end recruiting experience</li><li>Experience with sourcing techniques including identifying passive talent, building talent pipelines, referral generation and diversity recruiting</li></ul><strong>The Skills You Bring</strong><ul><li>Demonstrable experience with all recruiting lifecycle components including sourcing, qualifying and assessing candidates, networking, market trends and relationship management</li><li>Proven experience using a variety of sourcing tools and resources to discover and attract candidates</li><li>Deeply detail oriented and have an ability to maintain momentum in a dynamic business environment</li><li>Ability to prioritize, multi-task and work well in a fast-paced environment</li><li>Excellent oral and written communication skills, and the ability to communicate at different levels in an organization</li><li>Passion for sourcing passive talent and staying current on recruiting trends</li></ul><br><strong>The Value You Deliver</strong><ul><li>Using deep knowledge of client business to respond to detailed candidate questions about the role and function</li><li>Leveraging recruiting tools and techniques to identify and engage potential talent and ensure ongoing talent pipelines</li><li>Keeping informed of sourcing standard methodologies and emerging tools/technologies to introduce and/or pilot when appropriate</li></ul><br><strong>The Team</strong><br> Fidelity’s Talent Acquisition team is passionate about attracting strong talent to the firm to help drive business results. As a Talent Acquisition Partner, you will be working with Fidelity's Personal Investing and Workplace Investing business units to source, interview and hire for entry level customer service and sales roles within our Regional Centers. Additionally, you will build relationships with candidates and business partners to ensure a positive hiring experience.<br><br><strong>Dynamic Working</strong><br> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.<br><br>

Talent Acquisition Consultant

<br><h4>Description</h4><strong>The Role</strong><br> The Analyst role is a crucial part of the Carrier Management Team as we look to help millions of Americans make Medicare decisions. You will support our team as we look to expand our business nationwide. Key attributes that make up a successful Analyst are highly motivated, “self-starters” with a sense of ownership and are driven to succeed. You are successful working individually as well as within a team structure.<br><br> The role will include analyzing data and market trends to meet business objectives, research on insurance carriers and state regulations, assisting in support to our sales team, sales team onboarding, updating guides, cheat sheets, and reference materials for the sales teams, and various other projects as they arise.<br><br><strong>The Expertise and Skills You Bring</strong><br> Experience <ul><li>Bachelor’s degree or equivalent experience </li><li>Experience in project management, operations, and data analysis preferred </li><li>Proven experience in requirements gathering, process documentation, and business analysis </li><li>Proven analytical, critical thinking, and problem-solving skills </li><li>Experience in the healthcare industry or Medicare is preferred, but not required </li></ul><strong>Skills</strong><ul><li>Superb communication skills that include an ability to actively listen, ask clarifying questions, and show an understanding of the needs of the stakeholder </li><li>Ability to handle multiple tasks simultaneously and remain focused with a positive demeanor when faced with unexpected situations, demanding business partners, and/or changing conditions </li><li>Strong computer and application skills, including Microsoft Office, SharePoint, and Zoom </li><li>Ability to make recommendations based on data analysis </li><li>Ability to find opportunities to drive business and process improvements </li><li>Ability to translate business requirements to viable business solutions </li><li>Strong decision making skills and follow-through </li><li>A passion for collaboration and building productive working relationships with internal and external business partners </li><li>Excellent professional interpersonal skills </li><li>Enthusiasm, energy, execution, and eagerness to learn </li></ul><strong>The Team</strong><br> The Carrier Management Team enables our sales team to be able to offer Medicare coverage solutions to our customers. We do this by partnering with insurance carriers, overseeing the licensing and contracting process, and developing our carrier relationships. Fidelity Medicare Services provides customers with tools and advice to help them select and purchase Medicare coverage that meets their health and financial needs. We are a health insurance broker, selling plans from insurance carriers.                                                            <br>

<br><h4>Description</h4><strong> Senior Business Analyst </strong><p>As part of an Agile squad, the Analyst will be examining business systems and processes to identify user needs, document requirements, and address operational issues. They will collaborate with a Squad Leader to build, prioritize and maintain product backlog in order to focus the team on delivering business solutions with the highest impact to desired outcomes. Where appropriate they will translate business requirements to technical resources in support of helping develop business solutions that reduce risk, improve business efficiency, and minimize impact. The successful candidate will be capable of performing in a fast paced, deadline driven environment.</p><h4>The Expertise You Have</h4><p>Expertise in various business analysis methodologies, including data analysis, uses case development, story writing, and user acceptance testing and product documentation.</p><p>Proven ability to translate business vision into defined and prioritized narratives for the team backlog</p><h4>Bachelor’s degree preferred</h4><p>Proficient in MS Word, Excel and PowerPoint</p><p>Experience with Jira or similar Agile backlog management tool preferred</p><h4>The Skills You Bring</h4><p>Exceptional analytical skills with the ability to understand complex customer needs and translate them in stories with actionable acceptance criteria</p><p>Customer obsessed and have demonstrated dedication to delivering frequent, high business value features</p><p>Display strong interpersonal skills, including the ability to work expertly across the organization and interact/influence/negotiate effectively at all levels of management and peers including a vendor</p><p>Comfortable with ambiguity and with making autonomous decisions while working within a fast-paced team environment</p><p>Ability to break down complex problems into smaller and more manageable tasks or units of work</p><h4>The Value You Deliver</h4><p>Partnering daily with the system engineers to provide business context for key deliverables and to advance overall product development</p><p>Working within a team environment, execute high quality and timely content management system (CMS) data updates in support of product development efforts</p><p>Collaborating with strategic partners to problem-solve and to prioritize critical customer-facing product enhancements</p><p>Coordinating eReview process with LRC to secure approval of customer-facing content</p><p>Participating in agile ceremonies such as daily standups, sprint planning meetings, demos and retrospectives. Help maintain backlog of stories for the squad.</p><p>Inspect the progress at the end of sprints with the authority to accept or reject work done.</p><p>Mitigate impediments that may impact successful team completion of release/sprint goals.</p><h4>Company Overview</h4><p>At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit Fidelitycareers.com</p><p>Fidelity Investments is an equal opportunity employer.</p>

<br><h4>Description</h4><h4><strong>Cybersecurity Consultant (Internal Audit Facilitator)</strong></h4><p>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments! We are currently sourcing for a Sr. Cybersecurity Consultant (Regulatory &amp; Audit) to work in Fidelity’s Enterprise Cybersecurity division in Boston, MA!</p><h4><strong>The Team</strong></h4><p>The Enterprise Cybersecurity (ECS) Regulatory &amp; Audit team helps ECS and corporate partners manage firm-wide cybersecurity risk by providing key support services. As part of Cyber Regulatory &amp; Audit, the ECS Internal Audit Engagement (IAE) team supports 25-30 internal audits annually. IAE seeks to reduce cyber risk through improved engagement and partnership with ECS Product Areas and Audit to ensure alignment, transparency, and efficiency throughout pre-audit, active audit, and post-audit efforts.</p><h4><strong>The Role</strong></h4><p>The ECS Internal Audit Engagement (IAE) team is seeking a hard-working and expert cybersecurity risk professional to support and partner with ECS Product Areas and Fidelity Corporate Audit. The role requires steadfast collaboration throughout the three phases of audit engagement: pre-audit (roadmap alignment, pre-audit control risk gap assessments, trend/theme analysis), active audit (risk quantification, drafting action plans, facilitating risk acceptances), and post-audit (action plan closure, reporting and metrics).</p><h4><strong>The Expertise and Skills You Bring</strong></h4><ul><li>Proven Risk Management and Mitigation experience </li><li>Strong Risk, Process, Cyber Threat Analysis, and Control Gap Assessment skill </li><li>Broad knowledge of cybersecurity threats and tactics </li><li>Understanding of NIST Cybersecurity Framework standards and practices, COBIT 5 </li><li>Knowledge of Operations &amp; Technology (identity &amp; access management; physical/personnel security; security ops assessments), Information Risk Management (vendor risk management; cloud computer security; data management), Software Development Process and application security. </li><li>Understanding of FAIR (Factor Analysis of Information Risk) cyber risk framework </li><li>Familiarity with Archer GRC, Jira, and ServiceNow </li></ul><h4><strong>General Business Skills</strong></h4><ul><li>Experience working as corporate/internal auditor or working with corporate audit function </li><li>Analyst mentality to deep dive into audit findings to understand and communicate risks and appropriate responses </li><li>Highly motivated, self-directed, independent problem solver with attention to detail. </li></ul><h4><strong>Responsibilities</strong></h4><ul><li>Partner with internal teams to identify ECS control gaps </li><li>Partner with Audit and ECS teams to confirm reported audit issues and perform FAIR quantitative risk assessments </li><li>Drafting responses (Action Plans) to address valid audit observations </li><li>Manage ECS Product Areas progress toward timely completion of action plans </li><li>Find opportunities to improve team processes to better support ECS Product Areas </li><li>Manage ECS Risk Acceptances </li><li>Maintain and make use of metrics that support various reports and critical meetings </li><li>Partner w/ ECS Product Areas to gain in-depth understanding of roadmaps, backlogs, etc. </li></ul><h4><strong>Education and Experience</strong></h4><ul><li>Bachelor’s degree (or equivalent experience) in technology, computer science, or engineering strongly preferred </li><li>5+ years’ experience in cybersecurity risk management, technology operations, system analysis, and/or project management </li><li>Certification a plus: CISSP (Information Systems Security Professional), CEH (Certified Ethical Hacker), CISA (Certified Information Systems Auditor) </li></ul><h4><strong>Dynamic Working</strong></h4><p>At Fidelity TalentSource, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we call “Dynamic Working.” Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change.</p>

Cybersecurity Consultant (Internal Audit Facilitator)

<br><h4>Description</h4><h4><strong>Cybersecurity Consultant (Internal Audit Facilitator)</strong></h4><p>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments! We are currently sourcing for a Sr. Cybersecurity Consultant (Regulatory &amp; Audit) to work in Fidelity’s Enterprise Cybersecurity division in Smithfield, RI!</p><h4><strong>The Team</strong></h4><p>The Enterprise Cybersecurity (ECS) Regulatory &amp; Audit team helps ECS and corporate partners manage firm-wide cybersecurity risk by providing key support services. As part of Cyber Regulatory &amp; Audit, the ECS Internal Audit Engagement (IAE) team supports 25-30 internal audits annually. IAE seeks to reduce cyber risk through improved engagement and partnership with ECS Product Areas and Audit to ensure alignment, transparency, and efficiency throughout pre-audit, active audit, and post-audit efforts.</p><h4><strong>The Role</strong></h4><p>The ECS Internal Audit Engagement (IAE) team is seeking a hard-working and expert cybersecurity risk professional to support and partner with ECS Product Areas and Fidelity Corporate Audit. The role requires steadfast collaboration throughout the three phases of audit engagement: pre-audit (roadmap alignment, pre-audit control risk gap assessments, trend/theme analysis), active audit (risk quantification, drafting action plans, facilitating risk acceptances), and post-audit (action plan closure, reporting and metrics).</p><h4><strong>The Expertise and Skills You Bring</strong></h4><ul><li>Proven Risk Management and Mitigation experience </li><li>Strong Risk, Process, Cyber Threat Analysis, and Control Gap Assessment skill </li><li>Broad knowledge of cybersecurity threats and tactics </li><li>Understanding of NIST Cybersecurity Framework standards and practices, COBIT 5 </li><li>Knowledge of Operations &amp; Technology (identity &amp; access management; physical/personnel security; security ops assessments), Information Risk Management (vendor risk management; cloud computer security; data management), Software Development Process and application security. </li><li>Understanding of FAIR (Factor Analysis of Information Risk) cyber risk framework </li><li>Familiarity with Archer GRC, Jira, and ServiceNow </li></ul><h4><strong>General Business Skills</strong></h4><ul><li>Experience working as corporate/internal auditor or working with corporate audit function </li><li>Analyst mentality to deep dive into audit findings to understand and communicate risks and appropriate responses </li><li>Highly motivated, self-directed, independent problem solver with attention to detail. </li></ul><h4><strong>Responsibilities</strong></h4><ul><li>Partner with internal teams to identify ECS control gaps </li><li>Partner with Audit and ECS teams to confirm reported audit issues and perform FAIR quantitative risk assessments </li><li>Drafting responses (Action Plans) to address valid audit observations </li><li>Manage ECS Product Areas progress toward timely completion of action plans </li><li>Find opportunities to improve team processes to better support ECS Product Areas </li><li>Manage ECS Risk Acceptances </li><li>Maintain and make use of metrics that support various reports and critical meetings </li><li>Partner w/ ECS Product Areas to gain in-depth understanding of roadmaps, backlogs, etc. </li></ul><h4><strong>Education and Experience</strong></h4><ul><li>Bachelor’s degree (or equivalent experience) in technology, computer science, or engineering strongly preferred </li><li>5+ years’ experience in cybersecurity risk management, technology operations, system analysis, and/or project management </li><li>Certification a plus: CISSP (Information Systems Security Professional), CEH (Certified Ethical Hacker), CISA (Certified Information Systems Auditor) </li></ul><h4><strong>Dynamic Working</strong></h4><p>At Fidelity TalentSource, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we call “Dynamic Working.” Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change.</p>

<br><h4>Description</h4><strong>Job Description</strong><br><br> Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments.<br> We are currently sourcing for a Business Analyst to work in Fidelity’s Healthcare business unit in Durham, NC or Westlake, TX!<br><strong>The Role</strong><br> The Health &amp; Welfare Implementation Benefits Analyst (BA) will apply their consulting, analysis, and domain skills to deliver the best outcomes for our client, their participants and Fidelity.<br> The Health &amp; Welfare Implementation Benefit Analyst is a key member of the Health &amp; Welfare (HW) Center of Excellence Implementation and Migration team that services Fidelity clients. The role provides for the ability to work in a growing Health &amp; Welfare offering, access to scalable technology while continually enhancing your knowledge of the Health &amp; Welfare benefits administration landscape.<br><strong>The Expertise and Skills You Bring</strong><ul><li>Bachelor’s degree or equivalent years of industry experience </li><li>3+ years of Health and Welfare benefits service experience </li><li>3+ years of testing experience (and demonstrated competence, depth, and breadth) of professional experience. </li><li>Prior client implementation and\or platform migration experience a plus </li><li>Experience in Agile preferred, but not required. </li><li>Proficient with Microsoft Office applications </li><li>Ability to independently manage one’s own workload. </li><li>Regulatory and legislative knowledge in aligned service area </li><li>Understanding of benefits administration systems </li><li>Demonstrates superb communication skills (written and verbal) </li><li>Ability to conduct analysis and document findings. </li><li>Procedure execution and process improvement </li><li>Align, plan, and implement new product capability delivery within flight implementations. </li><li>Drive and / or support execution of key implementation activities (example: data conversion load). </li><li>Participate in validation and/or testing efforts to ensure results meet the client and/or product offering requirements. </li><li>Partnering with the Director Client HealthCare Consulting to define client specific configurable variations to support a client plan and/or administrative requirements. </li><li>Performing root cause analysis to determine gaps or trends for continuous improvement opportunities. </li><li>Submitting requests and/or assisting with translation of business requirements to technology partners, as applicable </li><li>Creating training material and reference material for participant services </li><li>Assisting and coaching the broader virtual team </li><li>Engaging in and/or leading ongoing courses to support continued personal development. </li></ul> In addition to the above, the Center of Excellence (COE) requires skills in one of the following areas:<br><br><strong>Testing Lead:</strong><ul><li>Provide project management for client testing for new implementations, migrations, and Annual Enrollment </li><li>Understand and manage to client testing timelines. </li><li>Test case set-up, data mining, and data mocking </li><li>Conduct and lead daily stand-up calls during Business Acceptance Testing (BAT) and Client Acceptance Testing (CAT) </li><li>Manage defects. </li><li>Monitor and report on progress. </li><li>Troubleshoot and escalate environment issues. </li><li>Conduct client testing with business partners. </li><li>Identify testing process improvement opportunities. </li></ul><br><strong>The Team</strong><br> Fidelity’s healthcare administrative services are backed by the service, trust, and experience that have helped Fidelity become America's Retirement Leader. With over 20 years of experience in Health &amp; Welfare administration, we are utilizing our experience to bring health and wealth together to drive better outcomes for our clients. In this role, you will be uniquely positioned to deliver the service to achieve those goals.                                                            <br>

74 Project Management / Professional Services Jobs