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At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;Enterprise Data Management &amp; Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions.&nbsp; Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent.&nbsp; By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.Brief Role Descriptions:Customer 360 is an AXP-wide capability that provides a global organizational view of entities (that have or had an American Express relationship with at least one product or service globally), comprehensive insights, and linkages for consumer, merchant, and commercial. This fundamentally reshapes our ecosystem and the way we engage with our customers by using Amex internal/external data assets, machine learning algorithms and big data.As a part of the Customer 360 Individual Platform team, you will partner closely with Product Manager(s), Data Science, Data Governance, Platforms and Technology teams to drive the Customer 360 product vision and strategy, supporting modernization of the platform and delivering on priorities across Acquisition, Marketing, Sales &amp; Account Development, Compliance, Credit &amp; Fraud Risk, Banking and Servicing.Primary Responsibilities:We’re looking for a skilled individual who can work in a cross-functional team and deliver on the following goals and objectives:<ul><li>Support overall program management efforts including handling project status, managing stakeholders and collaborating across a wide net of partners including Product, Technology and Governance within and outside Customer 360.</li><li>Facilitate the optimization of product backlogs, efficiently translate the business needs into requirements and articulate it clearly to the scrum teams.</li><li>Write effective testing and acceptance criteria to ensure features are delivered in a timely manner.</li><li>Partner with product analysts and data scientists to drive identification and enhancement of Customer 360 Individual platform with the target to reduce customer generated incidents related to data and linkages for Individual Entities.</li><li>Showcase E2E ownership of analytical needs for the product.</li><li>Monitor performance and quality controls to identify any gaps, find solutions to elevate data quality/performance at product level.</li><li>Define, quantify and report on metrics related to product launch, process efficiency and performance.</li><li>Collaborate with scrum team(s) and demonstrate qualities consistent with AMEX leadership dimensions (empower, encourage, influence, deliver).</li></ul>Qualifications Requirements:<ul><li>2+ years professional experience ideally in Data Management and/or Product Owner role for data capabilities.</li><li>Bachelor’s or Master’s degree in Information Technology, Computer Science, Information Security, Mathematics, Statistics, or a related degree.</li><li>Strong program management, analytical and problem-solving skills.</li><li>Proven ability to adjust quickly to shifting priorities, multiple demands, ambiguity and rapid change.</li><li>Ability to compile, summarize, communicate, and present findings to leadership.</li><li>Effective oral and written communication with the ability to interact effectively with diverse audiences across Business and Technical teams.</li><li>Excellent interpersonal skills with a focus to engage, influence, align and encourage partners and business partners across geographies to drive collaboration and alignment.&nbsp;</li><li>Self-starter who can work independently, has exceptional problem solving and critical thinking skills, strong organizational skills with great attention to detail.</li><li>Strong quantitative skills with an understanding of how to analyze large amounts of data and data flows, to identify patterns/insights and generate useful recommendations. </li><li>Good understanding of iterative development and Agile principles.</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positionsWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

American Express

Senior Associate-Digital Product Management

<h4>Description</h4>Talent Acquisition Partner Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Talent Acquisition Partner to work in Jacksonville, FL. The hourly pay rate for this position is $35 per hour. The Role At Fidelity, our greatest asset is our associates, and we focus on building an environment that allows people to perform at their best and make an impact! The Talent Acquisition Partner is a critical member of our HR team by ensuring that we are hiring the most qualified talent for the firm. The Expertise You Have<ul><li>Previous experience with end-to-end recruiting experience </li><li>Experience with sourcing techniques including identifying passive talent, building talent pipelines, referral generation and diversity recruiting </li></ul>The Skills You Bring<ul><li>Demonstrable experience with all recruiting lifecycle components including sourcing, qualifying and assessing candidates, networking, market trends and relationship management </li><li>Proven experience using a variety of sourcing tools and resources to discover and attract candidates </li><li>Deeply detail oriented and have an ability to maintain momentum in a dynamic business environment </li><li>Ability to prioritize, multi-task and work well in a fast-paced environment </li><li>Excellent oral and written communication skills, and the ability to communicate at different levels in an organization </li><li>Passion for sourcing passive talent and staying current on recruiting trends </li></ul> The Value You Deliver<ul><li>Using deep knowledge of client business to respond to detailed candidate questions about the role and function </li><li>Leveraging recruiting tools and techniques to identify and engage potential talent and ensure ongoing talent pipelines </li><li>Keeping informed of sourcing standard methodologies and emerging tools/technologies to introduce and/or pilot when appropriate </li></ul> The Team Fidelity’s Talent Acquisition team is passionate about attracting strong talent to the firm to help drive business results. As a Talent Acquisition Partner, you will be working with Fidelity's Personal Investing and Workplace Investing business units to source, interview and hire for entry level customer service and sales roles within our Regional Centers. Additionally, you will build relationships with candidates and business partners to ensure a positive hiring experience.

Fidelity TalentSource

Talent Acquisition Consultant

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The objective of the Global Servicing Control Management Governance team is to establish the Operational Risk and Controls strategy for Global Servicing, set up a foundational governance structure that ensures operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs and reporting.How will you make an impact in this role?Global Servicing (GS) is looking for a Manager of Governance focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.The Manager, GS Control Management - Governance will:<ul><li>Lead the collection, analysis, and synthesis of operational risk data to identify emerging trends, key risk indicators (KRIs), and risk appetite breaches.</li><li>Collaborate with Governance forums (e.g., Operational Risk Committees) to present insights and escalate material risks, supporting data-informed discussions.</li><li>Track issues with KRI limits and risk appetite for Global Servicing to ensure operational risks are managed within agreed thresholds and leverage these metrics to help detect concerning rises in emerging problems, e.g., upticks in reload complaints, then escalate and flag concerns accordingly.</li><li>Provide support to develop the operational risk framework to enable effective risk management and decision making in the BU.&nbsp;</li><li>Design and execute analytical models to evaluate the impact of operational risks and recommend mitigation strategies.</li><li>Partner with stakeholders to improve data quality, accuracy, and consistency across risk data.</li><li>Share best practices and thematic insights across the enterprise to strengthen risk awareness and performance tracking.</li><li>Manage details of specific risk and controls governance forums for Global Servicing, interfacing with org-wide governance processes and committees (e.g., Operational Risk Management Committee) and share insights and lessons learned across forums&nbsp;</li><li>Facilitate the understanding and use of the risk governance framework across BUs through regular communication&nbsp;</li></ul>Minimum Qualifications<ul><li>3+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities&nbsp;</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards&nbsp;</li><li>Proficiency in SQL and experience working with large datasets to perform analysis and build reports.</li><li>Demonstrated experience with data analytics, visualization, and reporting tools (Power BI, Tableau).</li><li>Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively.&nbsp;</li><li>Strong analytical, problem-solving, and critical thinking skills with the ability to translate data into compelling insights.</li><li>Strong project management, communication, and interpersonal skills&nbsp;</li></ul>Preferred Qualifications<ul><li>Bachelor’s degree in Finance, Business, Risk Management, Data Analytics, or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous&nbsp;</li><li>Experience in at least one of the following:&nbsp;&nbsp;<ul><li>Translating operational risk strategy and appetite into execution guidelines&nbsp;</li><li>Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds&nbsp;</li><li>Oversee the implementation of the operational risk governance frameworks&nbsp;&nbsp;</li><li>Communicating and ensuring understanding and adherence to operational risk procedures and standards&nbsp;&nbsp;</li></ul></li><li>Experience in financial services industry</li></ul>ORMCMSalary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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