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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.How will you make an impact in this role?The Global Financial Crimes Compliance (GFCC) group is part of the Global Risk and Compliance (GRC)&nbsp;&nbsp;organization.&nbsp;&nbsp;GFCC defines and drives the transformation and modernization of Financial Crimes risk management capabilities across the company’s technology platforms.&nbsp; This position plays a central Product Manager role in envisioning and design of next generation Financial Crimes Compliance Capabilities.This is a stakeholder facing role that is responsible for process vision and roadmap, customer experience, business architecture, capturing and grooming feature requirements, prioritization, status tracking and reporting, defining process SLAs and controls.The PM manager leads transformation of risk systems, plays a central role in detailing the blueprint, and works in close partnership with stakeholders in Financial Crimes Risk Management (FCRM) American Express Technologies (AET) as well as external experts to arrive at the best design/solution and oversee its execution.<ul><li>Translate needs of business owners/stakeholders and deliver on the Product roadmap</li><li>Collaborate with cross-functional partners across Financial Crimes Risk Management (FCRM) and American Express Technologies (AET) to brainstorm innovative solutions, capture requirements and benefits and drive a common future vision</li><li>Determine the requirement readiness for development, initial level of E2E solution design, and rationalization and prioritization</li><li>Drive enhancement of end-to-end customer facing processes that support financial crimes risk management decisions and create innovative solutions that are cost-efficient and scalable across the enterprise</li><li>Run ad hoc analytics in support of the capability development</li><li>Collaborate with Compliance, Legal, Global Banking, and the AXP Privacy Office to deliver defect-free capabilities with the flexibility to meet evolving customer needs while satisfying all relevant regulatory requirements</li></ul>Required:<ul><li>Minimum of Bachelor’s degree required.&nbsp;</li><li>Ability to build strong relationships, operate effectively within large cross-functional teams, and influence business partners to drive transformational change</li><li>Ability to communicate and interact effectively with internal and external stakeholders at all levels</li><li>Demonstrated ability to think outside the box and design industry leading solutions</li></ul>Preferred Qualifications:<ul><li>Advanced degree in mathematics, statistics, engineering, computer science, econometrics, or another related field of study</li><li>Understanding of Scaled Agile (SAFe) principles and experience effectively managing a backlog of competing initiatives</li><li>Demonstrated leadership in UI/UX design, including proficiency in designing user interfaces and enhancing user experiences</li><li>Experience on working with unstructured and structured Data and data languages GCP,SAS/SQL/Hive, Python</li><li>Deep and broad expertise in financial risk management encompassing knowledge of processes and systems</li><li>Knowledge of anti-money laundering, anti-corruption, sanctions screening, or experience in another core credit risk management function</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Manager-Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.American Express Credit &amp; Fraud Risk is a place to create, innovate, and collaborate, to push the boundaries on providing a world-class customer experience. Credit &amp; Fraud Risk colleagues are the industry’s most innovative thinkers and creative problem solvers with access to cutting edge tools and one of the world’s most valuable datasets. You’ll have the power to identify insights and actions that can have a meaningful impact on our customers and our business.The successful candidate will join the Banking Onboarding Fraud Risk team, which is a team of highly skilled analytical professionals that defines policy and procedures, designs strategy, partners in building banking capabilities, and develops monitoring controls.This position would participate in foundational controls and processes compliant with Banking regulations, for commercial and consumer banking programs.&nbsp; In this role, you will collaborate with the multiple partners including product teams, legal, compliance, servicing operations, Digital Banking platform, technology, vendors, and capabilities teams.&nbsp; Successful candidates implement compliant strategies that drive great customer experience and offer robust fraud and credit controls.Key responsibilities include:<ul><li>Risk Management Strategy: Design and execute Third Party Fraud risk management strategies for American Express Deposit and Lending Products, monitor growth and trends in the portfolio and evaluate new data sources to enhance Third Party Fraud risk strategies.</li><li>Develop, enhance, and monitor capabilities and controls that support industry leading loss rates as well as best in class customer experience for new product launches and product enhancements.</li><li>Execution of risk-related policies, procedures, and strategic initiatives: Critically evaluate our risk-related policies and procedures and drive execution of the next generation of improvements and strategic initiatives.</li><li>Driving profitable growth: Work with Capabilities, Product, Compliance and Servicing partners to ensure timely execution of risk controls.</li></ul>Qualifications:<ul><li>3+ years of banking and/or lending experience, across the fraud life cycle. Background/experience in analytics preferred.</li><li>Fluency with data manipulation tools like Python, Tableau, or SQL plus experience in data-driven decision making strongly preferred.</li><li>Exceptional problem solving and analytical skills and strong project management and communication skills to work effectively in a team environment.</li><li>Solid critical thinking and analysis in technical scenarios, attention to detail and able to synthesize large amounts of data and formulate creative and innovative solutions to complex problems.</li><li>Able to work in a very dynamic environment. Direct experience working with cross-functional internal teams and external vendors to implement strategies and drive results.</li><li>Strategic thinking, ability to work independently and prioritize in real-time.</li><li>Bachelor's or Master’s degree or equivalent work experience in risk management, especially deposit &amp; operational risk (Masters in Science, engineering/tech, math/stats or MBA degree a plus).</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Manager-Risk Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?Global Commercial Services (GCS) is the global leader in providing payments solutions for small, medium, and large businesses. The Control Management (CM) team strives to ensure that GCS has a robust first line of defense, playing an active role in supporting the growth of business, meet its objectives and demonstrating an effective control framework.&nbsp;The objective of the first line of defense (1LOD) in GCS Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk within BU processes for GCS to ensure adherence to regulatory standards, Amex policy and enhance the BU’s resilience through managing a clear methodology of inherent and residual risk. GCS is looking for a first line of defense (1LOD) Senior Manager, Control Management - Product Risk Assessments, within Risk ID, Assessment, Testing &amp; Reporting. The Senior Manager will perform inherent risk assessments on new business initiatives and ensure risk is mitigated prior to launch. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.&nbsp;The Senior Manager, Control Management - Product Risk Assessments will:<ul><li>Perform risk assessments on new business initiatives, including product development, to ensure accurate risk identification and mitigation in partnership with Risk Stripes, including but not limited to, Compliance, General Counsel, Information Security, Finance, Fraud, and Third-Party Risk&nbsp;&nbsp;</li><li>Support business stakeholders with identification of risks where changes or mitigating controls are needed prior to deployment</li><li>Monitor internal issues and events to proactively identify areas of concern that may impact future business initiatives </li><li>Remain informed of the external regulatory landscape and current events impacting the financial services industry </li><li>Be a key leader for sharing insights, better practices, themes, etc. across other control management teams&nbsp;</li></ul>Required Qualifications: &nbsp;<ul><li>4+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities&nbsp;</li><li>Excellent project management, communication, and interpersonal skills&nbsp;</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards&nbsp;</li><li>Robust analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively&nbsp;</li></ul>Preferred Qualifications: &nbsp;<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous&nbsp;</li><li>Experience in at least two of the following:&nbsp; <ul><li>Providing identification of operational risks throughout business processes and systems</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met</li><li>Managing large scale risk assessments for products, projects or services</li><li>Managing independent control monitoring, including identification of control improvements</li><li>Overseeing identification of areas of risk for intervention, including conducting independent quality assurance and process testing</li></ul></li><li>Experience in financial services industry</li></ul>ORMCMSalary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager, Control Management - Product Risk Assessments

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. The Technology organization partners with the American Express business to enable, support, and drive the company’s growth plans and strategic priorities by supporting the delivery and operations of technology capabilities, platforms, and services globally. Specifically, the team delivers global capabilities and services in support of American Express customers and colleagues, and it is responsible for the company’s technology infrastructure, providing 24x7 support to ensure an uninterrupted, high-quality experience for external and internal customers. It also governs technology risk and information security across the American Express enterprise.The objective of the Technology Control Management Issues, Events &amp; Remediation team is to ensure timely identification, response, and resolution of risk events and issues to minimize impact, as well as to prevent recurrence through effective remediation and lesson learning.Technology Control Management is looking for a Information Security Manager for Issues, Events &amp; Remediation –Intake team to play a critical role in assisting the team with variety of Operational Risk Events ownership engagements. The Information Security Manager, Technology Control Management Issues, Events &amp; Remediation will:<ul><li>Drive ownership conversations by conducting proper due diligence.</li><li>Manage Operational Risk Events to determine Root Cause Analysis and engage multiple business teams and Technology partners to align on ownership.</li><li>Document and submit Triage Engagement form within strict timelines</li><li>Work closely with other Business Unit Control Management teams and the Enterprise Control Management team for Triage engagements.</li></ul>Required Qualifications: <ul><li>6+ Years experience in operational risk management</li><li>Experience within financial services industry</li><li>Understanding of critical operational risk management lifecycle activities</li><li>Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts</li><li>Ability to assess potential issues to determine if an Operational Risk Event is required.</li><li>Strong understanding of the Issue Management program for the Enterprise.</li><li>Strong understanding of Risk Management and Risk Treatment protocols.</li><li>Strong understanding of Controls and Control Management.</li><li>Ability to work with various Technology teams, Business Unit Control Management Teams and the Enterprise Control Management team, at various leadership levels. </li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li><li>Strong understanding of roles and responsibilities for Technology, Capability Product Owners (CPO) and Business Units (BU).</li><li>Ability to ask the "right" questions without having extensive knowledge in a particular business area.</li><li>Strong presentation skills, particularly in the development of professional and thoughtful materials.</li><li>Strong understanding of Information Technology (IT) processes, Information Technology (IT) systems within American Express and Software Delivery Life Cycle (SDLC) process, is preferred.</li></ul>Preferred Qualifications:<ul><li>Bachelor's Degree in Information Technology, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following: </li><li>Intake/Ownership engagements for Technology Operational Risk Events</li><li>Scoping, prioritizing, and support remediation of operational risk events</li><li>Investigating and conducting root cause analysis to address repeated operational risk issue types</li><li>Proven ability to adjust quickly to shifting priorities, multiple demands, ambiguity, and rapid change.</li><li>Should be self-motivated and able to thrive in an environment with ad-hoc requests and shifts in direction.</li><li>Excellent project management and interpersonal skills</li></ul>ORMCMSalary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Technology Control Management Issues, Events & Remediation

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?Enterprise Data Platforms (EDP) is part of the larger Enterprise Digital and Data Solutions (EDDS) organization, supporting critical initiatives sponsored by the Chief Data Officer. As we continue to invest in Enterprise Data Management(EDM) program, EDP is responsible for creating robust and scalable suite of Enterprise Data Management products that support implementation of enterprise-wide data policies and standards.&nbsp;American Express continues to invest in enterprise data management, running large scale, multi-year programs to improve end-to-end data lifecycle capabilities, policies, and processes.&nbsp; As part of the journey, we are seeking a Vice President to lead Enterprise Data Management Products and Frameworks. This VP will be responsible for defining organization's strategy and developmentfor key Enterprise Data Management Products (such as ATLAS, Lineage, Metadata Management, Issue Management Tooling), end-to-end management of the EDM tooling roadmaps, and the establishment and enforcement of enterprise data tooling frameworks.This role entails leading three critical functions: 1). Lead Product Development for our Enterprise Data Management Tools (such as ATLAS, Manta, Collibra, Issue Management, etc), 2). Responsible for drivingthe overall EDM tooling roadmap and adoption, and 3). Develop and implement an enterprise framework for data tooling.1. Enterprise Data Management Product Development<ul><li>Define and champion the product vision, strategy, and roadmap for our enterprise data management platforms, including but not limited to ATLAS, Lineage, master data management (MDM) systems, and metadata management solutions.</li><li>Lead the product lifecycle from ideation and requirements gathering through design, development, testing, deployment, and ongoing iteration.</li><li>Collaborate closely with business stakeholders, engineering, architecture, Privacy, Third Party Management, and EDO teams to understand their needs and translate them into actionable product requirements.</li><li>Prioritize product features and manage the product backlog to ensure alignment with business objectives and strategic priorities.</li><li>Monitor market trends, competitive landscape, and emerging technologies in data management to identify opportunities for innovation and improvement.</li><li>Define and track key performance indicators (KPIs) to measure the success and adoption of our data management products.</li></ul>2. Oversee and Drive E2E Data Management Tooling Roadmap:<ul><li>Develop and execute a comprehensive strategy for our end-to-end data management tooling roadmap.</li><li>Drive the adoption and effective utilization of data management tools across various teams and functions.</li><li>Manage vendor relationships and negotiate contracts for data management tooling solutions.</li><li>Develop and track program budgets, timelines, and resources, ensuring projects are delivered on time and within budget.</li><li>Identify and mitigate risks and issues associated with the data management tooling roadmap.</li><li>Foster a culture of continuous improvement in our data management tooling capabilities.</li></ul>3. Develop and Implement Enterprise Data Tooling Frameworks:<ul><li>Define and establish enterprise-wide data tooling frameworks, standards, and best practices to ensure consistency, efficiency, and compliance in data management processes.</li><li>Develop guidelines and documentation for the selection, deployment, and utilization of approved enterprise data management tools.</li><li>Collaborate with data governance teams to ensure tooling frameworks align with data policies, regulations, and security requirements.</li><li>Communicate and educate data practitioners across the organization on the established data tooling frameworks and their importance.</li><li>Monitor adherence to data tooling frameworks and identify areas for improvement and standardization.</li><li>Drive the development of training materials and programs to enhance data literacy and proficiency in using enterprise data management tools.</li><li>Continuously evaluate and refine the data tooling frameworks based on evolving business needs and technological advancements.</li></ul>Qualification Requirements:<ul><li>Proven experience building and leading diverse, geographically dispersed, high-performing teams; extensive experience and success as a leader of leaders.</li><li>10+ years of experience in global enterprise data management products at a large global company as a plus.</li><li>Experience operating in a technology- and data-heavy function, with ability to influence cross-functional senior stakeholders on key Data Management and Data Governance concepts.</li><li>Enthusiasm and passion for great platforms, products and services and an ability to articulate platform functionality </li><li>Excellent communication skills with a demonstrated ability to articulate complex concepts in a manner consumable by a broad stakeholder base, including a senior executive audience. </li><li>The ability to bring structure to ambiguity and thrive in an unstructured, fast paced dynamic environment.</li><li>Ability to focus on details while not losing sight of the big picture.</li><li>Location: US – Phoenix</li></ul>Salary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Vice President, Digital Product Management

You Lead the Way. We’ve Got Your BackWith the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us a crucial part of our customers’ digital lives.&nbsp; Here, you can work alongside versatile engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to tackle ambitious problems.&nbsp; American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp; And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp; Find your place in technology on #TeamAmex. The U.S. Consumer Services and Enterprise Digital &amp; Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.Job Responsibilities: <ul><li>Drives execution on defined projects or tasks in low to medium complexity environments </li><li>Works within and across teams to supervise risks and impediments to project delivery and bring up accordingly </li><li>Facilitates technical conversations and documents solutions</li><li>Liaisons with product and engineering teams to build implementation roadmaps </li><li>Provides and consolidates inputs for leadership updates on delivery status and key decisions needed to support project delivery </li><li>Identifies and articulates opportunities for improvements to the delivery process; assists relevant teams in redesigning process flows</li><li>Tracks relevant OKR/KPIs </li><li>Participates in PI planning meetings and other Agile ceremonies for team/team to pressure tests plans for feasibility, capacity, and risk</li><li>Facilitates and supports coordination, collaboration, and alignment between Product Owners, Architects, and Engineers to meet regulatory and technical requirements </li><li>Monitors and ensures compliance with SDLC standards</li><li>Facilitates and plans change management and release management activities </li><li>Identifies inter-team technical dependencies and gaps in technical management </li><li>Follows and instills documentation standard methodologies to ensure designs meet requirements </li><li>Drives technical and regulatory consistency across workstreams; contributes documentation to ensure ongoing maintenance and development of technical and regulatory solutions</li><li>Conduct all Agile ceremonies and participate in SOS (Scrum of Scrum) calls to support overall release train of the program</li></ul>Qualifications:<ul><li>Bachelor's Degree in technical subject area or equivalent work experience required or advanced degree preferred&nbsp;</li></ul><ul><li>Certifications in project management methodologies a plus </li><li>Prior experience in program delivery or project management experience is a plus </li><li>Experience with Agile/ SAFe /Lean methodologies a plus</li></ul><ul><li>Technical knowledge sufficient to understand and discuss technical challenges and systems design</li><li>&nbsp;Ability and aptitude to learn new technical skills quickly.</li><li>Basic understanding of major coding languages to supervise delivery challenges and solutioning </li><li>Adequate documentation skills across technical and non-technical requirements </li><li>Ability to understand organizational, product, and industry standard metrics</li><li>Ability to demonstrate metrics to diagnose problems and improve delivery</li><li>Ability to collaborate across teams and bring different opinions to consensus </li><li>Understanding of the full life cycle of product development, from concept to delivery, including Test Driven Development (TDD)&nbsp; </li><li>Ability to manage the post-production processes, drive quality, and implement testing standard methodologies</li><li>Proficiency in technical problem solving and issue-resolution </li><li>Ability to maintain a high attention to detail in a deadline-driven work environment </li><li>Strong verbal and written communication skills with validated experience engaging cross-functional collaborators and business partners </li><li>Understanding of project management process, project management software tools, templates, and management techniques </li><li>Ability to coordinate change in a dynamic environment and influence others without direct authority</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

6 Project Management / Professional Services Jobs in Phoenix, AZ, USA