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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways.&nbsp; Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible - and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every dayThe Technology Business Enablement (TBE) team powers American Express Tech Strategy by driving Predictability, Transparency, and Efficiency through best-in- class Tech enablers. Within TBE is the Technology Portfolio Management team (TPM) which powers technology, business, and product to achieve business and customer value by optimizing technology investments, elevating transparency and enabling decisioning through trusted insights and best in class portfolio and program management.Within the Technology Portfolio Management Team the VP, Portfolio Management, will lead a ~600M Technology portfolio and lead relationship management for Technology and Business leaders. The Vice President, Portfolio Management will be responsible for portfolio stewardship and analytics, risk management, and issue resolution. In addition, the Vice President, Portfolio Management will be responsible for operating expense management as well as the development of a high-performing team of Tech Portfolio colleagues. This role will be instrumental in maintaining an effective and consistent engagement and operating model across the business and technology.What you’ll do:<ul><li>Proactively manage financial planning and forecasting across a Technology investment portfolio, including scenario planning and analytics.</li><li>Manage capacity risks, negotiate trade-offs, and ensure headcount forecasts and actuals are accurate and aligned to financial targets.</li><li>Lead annual and in-year planning processes to ensure Technology investment is aligned to the highest priorities and optimized across spend categories.</li><li>Establish consistent reporting and team goals to enable data governance and integrity.</li><li>Design and implement portfolio insights standards to support leaders in actively managing portfolio risks and issues.</li><li>Build a strong partnership with Tech Finance to collaborate and create deliverables for forecasting, annual and long-range plans.</li><li>Develop and coach your team through process, tooling, and reporting changes while establishing a common knowledge base across all team members.</li><li>Evangelize standard processes &amp; reporting with Engineering leaders and Product partners to increase adoption and drive decisions, while identifying opportunities to continuously improve.</li><li>Help to build a fun and engaged hybrid workplace culture across TSPM.</li></ul>Who you are:<ul><li>10+ years of experience in large program management, product management, and/or portfolio management.</li><li>5+ years leading, developing, and mentoring high performing teams</li><li>An excellent communicator with the ability to engage, influence, and inspire others to work towards shared outcomes.</li><li>Data-driven and analytical, adept at developing hypothesis and the analytics to support conclusions.</li><li>Excellent at building relationships at all levels and with both internal and external partners.</li><li>Able to balance multiple priorities and work in a fast-paced, dynamic environment.</li><li>Familiarity with PPM and Financial reporting software (Apptio, Oracle, Rally, Jira, Clarity, etc.)</li><li>Located in NY and willing travel up to 10%.</li></ul>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positionsSalary Range: $210,000.00 to $300,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Vice President, Technology Portfolio Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The Senior Manager of Val Gen Chat Marketing is an important role in the fast-paced and dynamic environment of US Consumer Marketing Services, reporting directly to the Vice President of US Consumer Dialogic Marketing. This role is situated within Customer Growth, a critical area of focus as we seek to drive profitable, efficient, and transformational growth by deepening engagement amongst our existing cardmember base.This individual will have the unique opportunity to help build and deliver performance within our new Chat marketing channels through defining marketing strategy, developing the creative strategy, leading a team through offer execution, and channel performance monitoring. This role provides significant channel management responsibilities and will be responsible for driving strong business results and future business strategy through thought leadership. The Senior Manager will also lead cross functional meetings with partners across the enterprise. An ideal candidate will be interested in a balance of customer marketing, relationship management, user experiences, capabilities, and is able to learn and adapt quickly.Key Responsibilities include:<ul><li>Define the business’ go-to-market strategy and long-term roadmap for the Chat channel</li><li>Lead a team of analysts in the flawless execution of marketing campaigns in chat channels</li><li>Define the offer strategy in partnership with product and marketing partners </li><li>Monitor marketing campaign performance on a weekly and monthly basis</li><li>Collaborate and maintain strong relationships with key partners, including Global Services Group (GSG), Product Management, GCO/Compliance, Customer Marketing Analytics (CMA), and Technology</li><li>Create simple yet effective dialogic marketing copy and user experiences for our Card Members and Customer Care Professionals (CCP)</li><li>Define the strategy of future treatment opportunities in the channel</li><li>Bring new and innovative treatments and chat capabilities to market</li><li>Break down complex problems into simple parts, develop creative solutions, and make recommendations to key stakeholders</li><li>Effective People leadership – Coaching and mentoring of 2 direct reports</li></ul>Key Skills Needed:<ul><li>Bachelor’s Degree or equivalent experience</li><li>Ability to operate in white space</li><li>Extreme attention to detail and accuracy with a strong sense of responsibility to themselves, colleagues, and their role</li><li>Ability to partner/work closely with capability leads, operational leads, and tech partners to drive channel development</li><li>Ability to look at situations/roadblocks from different angles and articulate a clear perspective on solutions</li><li>Superior verbal and written communication skills with the ability to tailor communication style appropriately depending on the audience</li><li>Ability to build and influence internal relationships while being able to adapt to obstacles in a highly collaborative, fast paced environment</li><li>Experience implementing customer marketing strategies and ability to articulate and measure success</li><li>Strong skills within MS Excel and PowerPoint</li><li>Digital/Dialogic marketing skills preferred</li><li>Technical/capability project management skills preferred</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Sr Mgr- Val Gen Chat Marketing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.How will you make an impact in this role?About Credit &amp; Fraud Risk FinanceCredit &amp; Fraud Risk Finance team delivers fact-based, decision-driven and high-impact Net Loss Provision forecasts and credit-risk related insights and deep analytics. The key objective is to drive prudent financial decisions, perform Enterprise analytics and support credit-risk strategies while ensuring adherence to governance and controls.&nbsp; This position will be part of a highly talented team with strong intellectual curiosity.How will you make an impact in this role?This Director-level position leads a team supporting Risk Management in evaluating strategic decisions, establishing profitability linkages between customer behaviors and credit provision and driving credit-related analytical insights to key stakeholders such as Risk, Collections, Marketing &amp; Finance teams.Partner with Risk and Finance teams on cross-enterprise strategic initiatives by driving key analytics to inform business decisionsDrive awareness of data / insights / market / portfolio trends across businesses and proactively identify opportunities for analysisDevelop skills; mining and analyzing data to identify credit risk and collections opportunities across portfolios to enhance margins, either through revenue generation or expense reduction (primarily via SQL)Provide thought leadership on projects across the Global Risk Finance organization to help AXP meet its long-term growth targetsEvaluate Risk projects that span multiple businesses and produce cost/benefit analysis to inform prior prioritization of investment dollars.What You’ll Bring:This position will provide the candidate with broad exposure across AXP, including Chief Credit Officers, Finance LFO’s and Marketing leadership. As such, Big Picture thought leadership and excellent communication skills are necessary to tailor complex messages to key stakeholders.Minimum Qualifications:·8+ years of experience in Finance Data Analytics &amp; Profitability ·Analytical Skills – think critically and creatively about our business to identify good topics for analysis, manipulate large amounts of data, decipher trends, and generate meaningful insights·Superior attention to detail - demonstrate exemplary organizational and problem-solving skills·Communication Skills – Synthesize data into an easy-to-understand story &amp; articulate key messages across multiple audiences·Agile Mindset – Positive, can-do attitude, adaptable to change, and highly motivated self-starter·Leadership – Act &amp; lead with courage, build relationships, make decisions quickly &amp; influence change.&nbsp; Do you drive results?·Proficiency in SQL·BS. in Finance or relevant field Preferred Qualifications: ·MBA preferred Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director - Credit & Fraud Risk- Finance

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day. &nbsp;&nbsp;Resy is the American Express global dining platform and sits within the USCS organization. Our mission is to connect the world's best restaurants with the world's best customers through a trusted and innovative` global SaaS platform, built on the promise of access and unforgettable experiences. &nbsp; &nbsp;Resy's SaaS platform offers a wide range of features and functionality, managing reservations and tables, and tracking guest and restaurant data to help restaurants deliver the best hospitality to diners. Diners can discover the amazing world of restaurants thanks to our content-rich website and innovative mobile app. Our diners and Card Members are insiders, and we love having them at the table. &nbsp;ABOUT THE ROLE:The Resy Billing Operations Sr. Manager is responsible for overseeing the Accounts Receivable function while having oversight on the Financial and Accounting aspects of Resy’s business, acting as a key connectivity point between multiple partners. This role plays a crucial part in managing the Resy P&amp;L, payment processor entries, accruals, month-end accounting, and bookings in the General Ledger (GL). The Billing Manager will bridge gaps between Billing, Finance, Controllership, Tax, and third-party vendors, ensuring seamless financial operations and compliance. Additionally, this role requires a strong general accounting background, revenue recognition expertise, and the ability to lead process improvements in accounts receivables, invoicing, and third-party vendor management. The ideal candidate will have the ability to build and implement Standard Operating Procedures (SOPs), drive business continuity, address known gaps in technical expertise in billing systems, and financial software evaluation when needed. Key Responsibilities:Accounts Receivable &amp; Revenue Management:o Colleague will be accountable for:▪ Managing the full-cycle accounts receivable process, ensuring accurate invoicing, payment collections, and reconciliations. ▪ Ensuring accurate, complete and timely system reports for use in downstream accounting processes ▪ Ensuring proper payment processor entries, month-end accruals, and accurate posting to the G/L ▪ Overseeing and assisting in credit and collections processes, minimizing overdue accounts and ensuring timely follow-ups.Financial &amp; Accounting Oversight: o Colleague will be responsible and consulted on:▪ Ensuring accuracy of financial reporting, month-end close, and revenue recognition processes ▪ Ensuring accuracy of credit card statements and migration to an invoicing system. ▪ Managing and assisting in month-end close processes, ensuring all transactions are accurately recorded. ▪ Partner with Controllership to ensure compliance with accounting policies and regulatory requirements. ▪ Serving as a primary liaison between Resy Billing and Amex Finance, maintaining alignment on financial data and reporting. • Process Enhancementso Build and document Standard Operating Procedures (SOPs) for accounts receivables, billing, and invoicing processes. o On an as needed basis, evaluate and implement Billing and Finance software solutions, ensuring alignment with Salesforce, quoting, and billing platforms. o Own and improve third-party vendor management related to financial operations. o Drive process ownership and continuous improvement to enhance operational efficiency. o Oversee project management initiatives related to accounts receivables and billing improvements. o Ensuring controls proactively and facilitating a systemic integration with Oracle.• People Leadership, Cross-Functional Connectivity &amp; Stakeholder Engagement:o Maintain connectivity between Billing and key Resy functions, ensuring smooth financial operations:▪ Facilitate audit processes and manage financial info sharing with stakeholders. o Assist with leading and mentoring the Resy Billing team, driving performance and professional growth.QUALIFICATIONS<ul><li>Bachelor's degree or equivalent experience in accounting, Finance, or a related field.</li><li>7 years of experience in Accounts Receivable or Accounting, with at least 2 years in a leadership or managerial role.</li><li>Experience with payment processing systems, quoting, and billing platforms.</li><li>Hands-on experience in month-end close, revenue recognition, and financial reporting.</li><li>Experience vetting and implementing Billing and Finance-related software.</li></ul> &nbsp;Technical Skills:<ul><li>Preferred: Strong proficiency in Avalara and/or Vertex for tax compliance and automation.</li><li>Advanced knowledge of Excel, financial analysis, and reporting.</li><li>Ability to work hands-on with financial systems and processes.</li></ul>Soft Skills:<ul><li>Strong leadership, project management, and communication skills.</li><li>Detail-oriented with excellent problem-solving abilities.</li><li>Ability to bridge financial, technical, and operational gaps across multiple teams. </li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Billing Operations Sr. Manager

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.Sr. Manager - Data Governance &amp; ManagementAs part of the Financial Reporting Quality Assurance Organization (FRQA) within Corporate Controllership, this role is responsible from bringing and managing data under governance for Finance.Finance Data Governance (FDG) team is leading the effort of defining the future roadmap for data&nbsp;governance within Finance. This Sr. Manager leads a team of professionals focused on ensuring that trusted&nbsp;information is used for critical processes, decision making and accounting/reporting across various finance&nbsp;processes. The team is responsible for validating Source Data from various AXP Systems, ensuring&nbsp;accuracy and completeness of data.The FDG Sr. Manager is a collaborator, a well-organized, action-oriented individual with exceptional leadership&nbsp;and time management skills, confident in presenting, facilitating, and building a network of strong&nbsp;relationships across our organization.Responsibilities:<ul><li>Strategic thought partnership with the Enterprise Data Governance team to bring under governance for the enterprise.</li><li>Establish Finance Data Governance implementation roadmap including strategic priorities.</li><li>Implementing requirements of the Enterprise Data Governance Policy within various critical Finance</li></ul>systems/processes.<ul><li>Serve as a liaison between Business/Functional areas and Technology to ensure that data related</li></ul>business requirements for governing critical data are clearly defined, communicated, and wellunderstood/considered as part of operational prioritization and planning·<ul><li>Define roles and responsibilities related to finance data governance and ensure clear accountability for</li></ul>stewardship of the finance systems.<ul><li>Advancing the Data Governance Strategy for the Finance Data Management initiative. This initiative</li></ul>involves utilizing new technologies to create one standardized data set that can be utilized for broaderFinance thus minimizing multiple point solutions, data duplication and reconciliation over time amongother benefits.<ul><li>Leading a team of professionals with a focus on continuing to develop fintech skillsets for the future.</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree in finance/accounting</li><li>7 years of work experience in Banking/Financial Services</li></ul>Preferred Qualifications:&nbsp;<ul><li>Master’s degree in finance/accounting</li><li>Knowledge of data governance practices, business and technology issues related to management of enterprise information assets is strongly preferred</li><li>Knowledge of AXP financial and regulatory reporting is strongly preferred</li><li>Proven people leadership experience and ability to attract, engage and retain high caliber global talent.</li><li>Demonstrated working knowledge of Agile methodology and delivery concepts or other project management methodologies</li><li>Strong relationship management and conflict resolution skills with a proven track of positively collaborating, influencing, and extensively coordinating with internal and external partners</li><li>Excellent written and verbal communications with ability to communicate highly complex concepts and processes in simple terms and pragmatically across Finance, Business and Technology stakeholders</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Data Governance & Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.How will you make an impact in this role?The Enterprise Data Strategy team, in Credit and Fraud Risk Management (CFR) is responsible for optimizing risk decisions through the lifecycle by identifying, testing and integrating internal data with external data assets. The team manages data, strategy, and relationships with key third party data providers to support risk products in new accounts, customer management, and collection practices. The team also serves as a critical channel for the exploration of new data opportunities for the firm.The Director will lead our newly expanded US Commercial Data Strategy and Analytics team, composed of skilled analysts/sr. analysts and managers/sr. managers. This team is dedicated to optimizing the value of existing data and to define the roadmap for US commercial data that will help uplift marketing strategies, underwriting process, and credit risk management decisions for the US commercial portfolios. The remit of the role spans across the commercial lending landscape from small and medium enterprises to multinational companies. The candidate will drive data innovation in collaboration with our strategic partners, help deepen in-house expertise on commercial bureau data assets, lead new behavioral data product development in partnership with decision science teams, and enhance our data capabilities to accelerate growth in US commercial space, while enhancing our data capabilities to accelerate growth and controls. In addition, the director will also lead analytics vertical working across consumer &amp; commercial data needs.Responsibilities include:<ul><li>Drive US commercial data strategy across the customer lifecycle through structured and risk-based principles</li><li>Manage third party relationships and lead external contract negotiations</li><li>Develop metrics and MIS to deliver strong controls and insights available from the data</li><li>Explore traditional and alternative commercial credit data/services</li><li>Work closely with Risk Strategy, Modeling, Capabilities, Compliance, Operations, and Business partners to manage and govern third party data strategies</li><li>Lead complex analytical projects which includes data mining, modeling, research, and capabilities development to support change management, operational risk events, and strategic decisions</li><li>Communicate effectively and appropriately to all relevant stakeholders including business unit presidents, senior management and other colleagues, customers, third-party and affiliate service providers, industry thought leaders, and regulators, among others</li><li>Design and implement processes, workflows, and systems in pursuit of increased efficiency and effectiveness as well as compliance with all laws, rules, and regulations</li><li>Have consultative skills able to work in a dynamic cross functional environment</li><li>Be able to handle urgent escalations and time sensitive risk events</li><li>Attract and retain talent through setting and communicating goals, measuring accomplishments, holding team members accountable, delegating responsibilities as appropriate, and providing developmental feedback and coaching</li><li>Lead by example and embody a culture of compliance consistent with the American Express Leadership Model, including managing diverse relationships and acting with honor and character</li></ul>Qualification<ul><li>Advanced degree in a quantitative field or equivalent work experience and an understanding of credit data sources</li><li>8+ years of strategy, information management, credit risk or related work experience</li><li>Deep understanding of marketplace innovation on data, digitization of content, and rapid transformation of 3rd party data assets</li><li>Working knowledge of commercial payments, commercial lending, risk and financial management platforms is desired</li><li>Strong technical skills to direct data evaluation, analytics, and matrices tracking/reporting</li><li>Knowledge of Python, SQL, Spark, SAS, and familiar with big data and cloud environments</li><li>Superior process, project and relationship management skills</li><li>Ability to multitask, prioritize and work under tight deadlines</li><li>Exceptional written and verbal communication skills, including the ability to communicate strategic vision and goals, and presenting in senior forums</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director-Risk Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?As part of the Financial Reporting Quality Assurance Organization (FRQA) within Corporate Controllership, this role is responsible from bringing and managing data under governance for&nbsp;Finance. Finance&nbsp;Data Governance&nbsp;(FDG) team is leading the effort of defining the future roadmap for&nbsp;data governance&nbsp;within&nbsp;Finance&nbsp;and ensure ensuring that trusted information is used for critical processes, decision making, and accounting across various&nbsp;finance&nbsp;processes.As a Finance Data Governance Senior manager, you will be part of a growing team of data management professionals focused on providing world-class data management and data governance solutions. You will partner closely with Finance Technology transformation team, Enterprise Data Management, Controllership, Risk, and other teams to drive data governance and data quality within Finance. The FDG Senior Manager is a collaborator, a well-organized, action-oriented individual with exceptional leadership and time management skills, confident in presenting, facilitating, and building a network of strong relationships across our organization.Key Responsibilities:<ul><li>Bring Finance Data under Governance in compliance with the Enterprise Data Governance Policy ensuring the appropriate accountability model and processes for data asset management, metadata management, data quality, data lineage, and issue resolution.</li><li>Deliver&nbsp;data quality&nbsp;scorecards, dashboards, analytical reports, and attestation packages for all processes in scope.</li><li>Provide insight into the root-cause-analysis of&nbsp;data quality&nbsp;issues and assist in remediation of Audit and Regulatory feedback.</li><li>Recommend strategic improvements to data assessment process and making necessary enhancements to data analytical and data quality tools.</li><li>Continue to support our current Regulatory Reporting needs via existing platforms working with our upstream data providers, downstream business partners, as well as technologies.</li><li>Serve as a liaison between Technology teams, application teams and product teams to drive Data Governance requirements and priorities.</li></ul>Minimum Qualifications<ul><li>7+ years of experience in Data Management space and 5+ years of work experience in Finance and Controllership strongly preferred.</li><li>Ability to lead and manage Data Analytics and BI projects is strongly desired.</li><li>Strong relationship skills and communication is essential as this manager will partner extensively with Business process owners, Technologies, and Enterprise&nbsp;Data Governance.</li><li>Demonstrated understanding of metadata practices such as data lineage, data dictionaries, business glossaries, Data Quality rules, source system inventories, etc. </li><li>Demonstrated working knowledge of Agile methodology and delivery concepts or other project management methodologies including SDLC. </li><li>Self-motivated and proactive, ability to manage multiple assignments and projects concurrently.</li><li>Strong analytical and problem-solving skills.</li><li>Demonstrated ability to collect business requirements and use them to guide implementation of a technical solution.</li></ul>Preferred Qualifications<ul><li>Proven experience as a People leader is strongly preferred.</li><li>Prior experience of defining and implementing&nbsp;data governance&nbsp;and&nbsp;data quality&nbsp;programs, is strongly preferred.</li><li>Working knowledge of Data Lineage and Data Catalog tools like Manta and Collibra.</li><li>Strong excel and other technical skills, prior experience with SQL is a strong plus.</li></ul>Non-considerations for sponsorship:Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?The Deposits &amp; Direct Marketing Team, within the US Consumer Marketing Group, is responsible for driving incremental revenue and Card member engagement through customer-centric strategies across proven Spend, Lend &amp; Deposits driving treatments. We do this across Amex proprietary Digital, Email &amp; Direct Mail marketing channels to make Amex essential for our Card Members.This Senior Analyst will help lead charge in driving efficient revenue growth across a suite of customer spend treatments, by developing customer-first marketing strategies across our consumer Co-Brand Card portfolios (Delta, Hilton &amp; Marriott) through Amex proprietary Email and Direct Mail channels with a focus on Upgrades, Cross-Sell &amp; Stand Alone-Supps. This Senior Analyst will help develop compelling marketing creatives, form learning agendas, modernize journeys, optimize targeting strategy, analyze complex campaign performance data, and ensure flawless operational execution.&nbsp;The ideal candidate should have a passion for performance marketing in the email and direct mail channels; ability to challenge the status quo with innovative thinking, be both analytic &amp; creative and have strong relationship management skills.Core Responsibilities include: <ul><li>Influence development of new customer-centric marketing that will deliver incremental accepts and revenue across cobrand consumer card products in the email &amp; direct mail channels</li><li>Influence our strategy and results by identifying new opportunities, innovating our tactics, and applying a test &amp; learn approach </li><li>Strong financial intelligence and problem-solving skills</li><li>Ability to partner, build internal relationships and influence key partners while thriving in a highly collaborative, fast paced environment</li><li>Excellent business knowledge, clear written and verbal communication skills</li><li>Ability to deliver successful results in a complex environment and lead others even with limited direct authority at times</li><li>Optimize targeting/segmentation strategy in close partnership with Data Analytics, Card Product, Cobrand Partners, and Finance teams</li><li>Analyze monthly results reporting, forecasting and budget activities for respective treatments</li><li>Ability to use results data and learnings to drive creative strategies that ladder up to broader team goals</li></ul>Minimum Qualifications<ul><li>2+ years of marketing experience </li><li>Demonstrated ability developing &amp; executing marketing; experience in email, direct mail or digital marketing preferred</li><li>Experience in growth marketing, a plus</li><li>Customer centric marketer who can translate insights into strategies</li><li>Strategic thought starter who can develop a vision linked to organizational goals, but also deliver work with consistence, independence, and excitement</li><li>Have a “can do” attitude towards problem solving and demonstrated ability to work well with new opportunities</li><li>Marketing experience with demonstrated test &amp; learn and customer-centric priorities</li><li>Strong project management and organizational skills including attention to detail, handling multiple priorities, managing timelines, driving flawless execution</li><li>High proficiency in Excel; comfortable managing complex data and proven ability to derive insights from it</li><li>Expert ability to build and manage relationships across band-levels to influence internal and external partners across multiple work streams to deliver results</li><li>Superior verbal, written, presentation, and interpersonal communication skills</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site. Employment eligibility to work with American Express in the U.S. is required as the company will not pursue&nbsp; visa sponsorship for this position.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Analyst-Direct Channels, Spend Treatments

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.This position is within the Back Office Financials &amp; Reconciliation team, which provides capabilities to meet the ever-evolving compliance, regulatory and financial accounting needs of the global American Express Travel and Lifestyle Services (TLS) business. This team is part of the broader Global Platforms &amp; Services team (GPX) that builds foundational capabilities through services, data, and automation that power and enhance customer and agent experiences within TLS, and, result in bringing American Express card membership to life.How will you make an impact in this role?The&nbsp;Travel/Book-keeping Systems Analyst&nbsp;- Digital Product Management role focuses on the provision of software solutions to meet the operational, compliance, regulatory and informational needs of TLS in the areas of&nbsp;travel&nbsp;book-keeping, supplier&nbsp;statement&nbsp;reconciliation and supplier settlement. This role involves partnering closely with stakeholders in the business, other product teams, and technology teams to coordinate the delivery of end-to-end&nbsp;software&nbsp;solutions and process enhancements. Responsibilities:<ul><li>Gather, analyze and align on business requirements with stakeholders</li><li>Write user stories and define acceptance criteria&nbsp;to meet requirements</li><li>Design, configure and test&nbsp;software&nbsp;solutions within the TLS Back Office application, CentralCommand</li><li>Partner with the technology team to design and deliver custom software solutions</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree</li><li>3+ years professional experience</li><li>Experience with book-keeping processes, including general ledger, accounts payable and accounts receivable</li><li>Experience with the travel industry (specifically travel back-office systems and processes)</li><li>Experience with business analysis, software solution design, software configuration and user acceptance testing</li><li>Excellent written and verbal communication skills</li><li>Self-starter who can work independently, has exceptional problem solving and critical thinking skills, strong organizational skills and great attention to detail</li><li>Analytical mindset</li><li>Flexible and adaptable; comfortable working in an environment of frequent change</li></ul>Preferred Qualifications:Experience with any of the following would be considered a plus:<ul><li>Unit4 CentralCommand</li><li>Global Distribution Systems (especially the Sabre GDS)</li><li>SQL</li><li>Agile product development methodologies and tools (JIRA, Rally, Mural, etc.)</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Associate-Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?Corporate Development executes strategically relevant and financially sound transactions for American Express, which enhance profitability, supplement business growth, and optimize the Company’s use of capital. The Corporate Development team is composed of American Express Ventures, the group that sources and executes strategic investments, the M&amp;A team which is responsible for strategy development, negotiations and execution for inorganic transactions (acquisitions, divestitures, joint ventures), and the Integration team responsible for integrating acquired assets and separating assets as part of strategic acquisitions and divestures.&nbsp;The Director Assistant will support the overall management of the M&amp;A team and will work closely with and report to the SVP, Head of M&amp;A. The Director Assistant will also work alongside other members of the broader M&amp;A team to manage strategic priorities and initiatives.&nbsp;Responsibilities:Pipeline &amp; Deal Tracker Management·Coordinate and consolidate pertinent information from deal team members for regular pipeline updates internally within Corporate Development and with the relevant BU/Functional Leaders or with Senior management to be used for periodic discussions.&nbsp;·Develop any supplemental content as requiredInbounds·Ensure inbounds received by Head of M&amp;A from investment banks have been directed to appropriate VP &amp; Director for socialization, review and resolution with BU and functional teams·Update pipeline for status of the inbound ·Ensure follow up with investment banks on inbound opportunities (whether passed or pursued)All-Hands M&amp;A Team Meeting Agenda·Coordinate all aspects of M&amp;A all-hands team meeting·Connect with VPs and Directors to develop pipeline of guest speakers, interim deal takeaways, pipeline updates for regularly scheduled M&amp;A team meeting·Review pipeline with B50s for alignmentCorpDev Team Week Prep·Support B45 Training Pillar Lead on developing agenda, speakers, materials and venue(s)Conferences·Identify and aggregate relevant conferences for the team and coordinate attendees from the team for eachBudget·Work with LFO to track monthly M&amp;A spend·Support B50 on budget updates and managementStandardized &amp; Institutionalizing Processes·On an ad-hoc basis, developing required processes and templates for typical M&amp;A activities (e.g., engagement letter fees, non-solicit trackers, etc.)Confluence / Reference Materials·Coordinate updates to reference document for the team (e.g., M&amp;A org chart, AEMP 40, M&amp;A playbooks)·Ensure reference documents as well as precedents are saved in a logical way, and shared drive is continually updated / supplements with new precedents / examplesPRSA·Coordinate with Corporate Development Executive Office&nbsp;to ensure M&amp;A controls in Corp Dev PRSA are being distributed to relevant M&amp;A colleagues for testing and validation·Liaise with Enterprise Risk team to ensure all deadlines and tasks are adhered toSenior Management Meeting Support·Attend selected senior business partner meetings ·Ensure all meeting follow-ups are completed by deliverable due dateAdmins Support for SVP·Help maintain smooth operations of groups (e.g., PMP completion)Minimum Qualifications:<ul><li>Strategic, independent thinker with a high degree of analytical capabilities and strong financial acumen</li><li>Highly motivated self-starter with ability to juggle multiple tasks, with excellent organization skills and careful attention to detail with the ability to work autonomously</li><li>Professional demeanor and strong communication skills, both oral and written</li><li>Proven ability to build relationships, manage stakeholders, influence decisions and drive results through internal partnership to effectively drive processes</li><li>Experience handling sensitive and confidential information and is required to maintain absolute discretion</li><li>Strong work ethic and a results-oriented attitude</li><li>Demonstrated ability to remain calm under pressure and be flexible when faced with changing priorities</li><li>Finance, Ventures, or Banking experience a plus</li><li>NY-based position, and willing to spend up to 10% of the time traveling</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries</li><li>Bonus incentives</li><li>6% Company Match on retirement savings plan</li><li>Free financial coaching and financial well-being support</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits</li><li>Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)</li><li>Free and confidential counseling support through our Healthy Minds program</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our&nbsp;Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees -&nbsp;Click here&nbsp;to view the “Know Your Rights” poster and supplement and the Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp; <a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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